1. Peak Outdoors RV Service

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Spring City, UT

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Peak Outdoors RV Service

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Stewart's RV

Stewart's RV

(15 reviews)

I've used Stewart's RV for repair and maintenance on our trailer for several years, even though I…read moredidn't purchase it from them. They have always done top notch work. But I wanted to share the latest experience that once again proved their commitment to customers. When camping I had a problem pop up with my hot water system. The day after our camping trip I took it in to be serviced. It was very apparent from the number of rigs and people there that they were swamped. I went to the counter just to make a future appointment. The counter assistant suggested I take a minute to speak with Chris (I hope I got his name right), the services manager, to see if he had any simple fix suggestions. Chris had a queue of folks waiting to talk to him. I waited my turn, and despite the chaos of the crowds, Chris was cheerful and calm. I explained the symptoms I experienced. Chris said, "I know exactly what's wrong." He then explained what the problem was and the simple fix that I could do. Once I followed his instructions, all was well. Stewart's RV could have made me wait several weeks for my appointment, and made some money off me resolving the simple problem. Instead, they were more interested in helping me get past the problem so I could more quickly get back to enjoying the use of my RV. Chris chose customer happiness over profit - commendable in this age. As a result, Stewart's RV will continue to have my business for years to come. They are great.

I came in wanting to purchase the 2024 Wayfinder that was on your website at $10K less than the…read moremanufacturer's price but was very put off by the salesman, Glen something. Can't remember the guy's last name. He was so obnoxious and acted like a know-it-all that I asked to speak with the general manager who was not any more friendly or helpful than the salesman. What jerks! We are ready to begin our travels to see the trees change color on the East Coast as the fall season approaches, but I will never do business with this outfit, ever! T.M. Young

Parris RV - Parris RV, Parts Department

Parris RV

(17 reviews)

My husband and I purchased a travel trailer from them recently. They could use a lot of work in the…read moreway things operate. Each person we worked with was super nice however the process was longer then it should have been. Our appointment was at 4:00 pm on a Friday. We were told we had to give them 2 days to go through the trailer and make sure everything was in working order and a thorough cleaning, this was the Wednesday before our appointment. Friday comes along and we made the hour drive to Payson for our 4:00 appointment. Upon arrival we were greeted by the nice girl at the front desk. She advised us to sit in the waiting area for our trailer tour. We had not seen the actual trailer in person yet as we are an hour from Payson. We waited....and waited and waited. The finance guy came over and asked if we were ready to sign. We said no we needed to see the trailer to make sure its what we wanted. After an hour and forty five minutes we were finally taken back to see the trailer by a nice young gentleman. He took us in the back warehouse where they clean and work on the trailers. The trailer was being cleaned on the outside and so they stopped cleaning to give us a tour. It was surprising they were cleaning the trailer because we were told the 2 days we had to wait was so they could inspect and detail the trailer for purchase. We loved the trailer of course. As we were walking through the trailer we were told by the young gentleman that everything is inspected (water, electric, power, etc.) to make sure its in working order. He said the only things they don't check are the radio and canopy. Me and my husband checked the radio and canopy and they were in working order. The trailer inside and the trailer kitchen outside were super dirty. My husband and I did not mind though as it appeared they were cleaning it when we walked back there to view it. Upon doing a walk through of the outside we noticed one of the tires had a plug in it and it was leaking air to the point you could hear it. We voiced our concern regarding the tire and they offered to fill the tire so we could get it home and that we could take it to a local tire shop to have it replaced. They stuck with there word and paid for the tire replacement which was great however I did find it weird they were going to sale us a trailer with a bad tire until we noticed it (thank god we noticed it). The entire process took us from 4:00 until 8:00 pm to get out of there. Half the time we waited was for them to prep the trailer which we were told would be done prior to our arrival to view it. We made it home and parked the trailer. I will say they did not clean anything besides the outside of the trailer. The oven, microwave, outdoor kitchen, cupboards were all still filthy when we got home. I went ahead and cleaned it up but that was a disappointment. There are a few things that are wrong with it and we have an appointment to get it taken care of Saturday however they are things that should have been fixed prior to our arrival to get the trailer. The toilet leaks, the outdoor kitchen leaks, the tail light is broken and the back slide leaks if it rains hard enough. We hope when we take it back out there they fix everything correctly. I gave 3 stars because each individual we worked with was super nice and pleasant and the guy that was working in the little store was AMAZING!!! We loved him. Its the operation of how things run that is bad. It seems like communication and under staffing is the problem. I really hope they fix the items that need fixed on our trailer without issue. :)

Not even sure where to start with this one. We bought a 2021 Keystone Avalanche in April. When you…read morebuy a used RV from them, they tell you they fill the propane tanks, replace the batteries, and do a full inspection of the RV before you pick it up. Well, the day we came in to sign the papers and pick it up, nothing had been done to the RV at all. There were several issues we went over with the salesman, including the fact that the RV black tank was full, which he assured me would get dumped. There was also a cubby door that was not closing correctly, and they assured me that would be fixed before we ever came to pick it up. The black tank would be empty and cleaned out because that is part of the inspection they do before you pick it up. They took the RV into the bay and said they would get all that done while we were signing and it would be ready to go when we were done. It wasn't. Their idea of fixing the cubby was putting a bunch of screws in the front of the door to try and get it to close, but it didn't work. It took three of us pounding on it to get it to close. We then went to do the walkthrough that they do before you leave their lot, and that's when we noticed that the floor had massive 14" tears in it that weren't there just an hour earlier when we got there. We found out that the lot tech had brought the slides in while the RV was sitting super unlevel, and it dug into the floor really badly. I noticed weeks later that it tore the bottom side of the opposite slide really badly too, and the underside was just hanging there. At that time, they told me there wasn't much they could do because it's a used unit and sold as-is. They damaged the floor while we were signing the papers? We ended up leaving with the RV and took it directly up to our property where it will be staying permanently. We dropped it off and headed home. A few weeks later, we went to our property to spend the weekend and try out our new fifth wheel. When we got there, we noticed, coming up our driveway, a horrible smell. We started looking around and realized the black & gray tanks had never been dumped! At that point, I started checking everything and found that both propane tanks were almost empty also. The dealership representative reached out to me and told me he would get me a new cubby door and, if I brought it back, they would replace it for me and fill the propane tanks. The trailer is up in the mountains and would be more hassle than it was worth to bring it down, so we agreed they would get it and I would replace it myself. He also told me they would look into having their repair guy come meet me at my property and have him try to color-match the damaged floor to at least make it look better. A couple weeks later, I picked up the door and went up to my property and put it on. I never heard back from him on the floor repair, and my phone calls to the dealership went unanswered. Fast-forward to last weekend, and our heater stopped working in the middle of the night. When I got up the next morning, I checked the batteries and they were dead. I was assured by both the representative and the salesman that these batteries had been replaced before we picked the trailer up, but they had not because both batteries were stamped 2022. I have been calling the dealership asking to see if the representative is available, and they keep telling me he is. I keep leaving messages, but I can't, for the life of me, get a call back. I have owned a bunch of RVs in my life, and this has been by far the absolute worst experience I have ever had with a dealership, ever.

Peak Outdoors RV Service - rv_dealers - Updated November 2026

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