After visiting several other countertop suppliers and not finding what we were looking for, we…read morestopped into MSI and we're totally impressed. We were greeted by Rick who couldn't have been more helpful. The showroom is beautiful and there was a great selection of surfaces to choose from. We we're particularly impressed with the safety precautions taken in the warehouse. If you're looking for any type of architectural surfaces, (counters, floors, walls) we highly recommend visiting MSI. And yes! We found exactly what we were looking for!

From the owner: Founded in 1975, MSI imports over 50,000 containers per year and manages an inventory of over 125…read moremillion square feet, including hundreds of thousands of slabs of quartz and natural stone. MSI's strategy is to work with our customers to enhance the homes and projects of consumers in North America by providing a wide selection of products that are innovative, affordable, and accessible from a single supplier. MSI offers the most competitively priced products with the widest selection and most rapid delivery times available. MSI's selections include over 5,000 SKUs including quartz, porcelain, ceramic, LVT, natural stone (granite, marble, quartzite,travertine, slate, limestone and sandstone) and glass. MSI accurately forecasts customer demand and manages inventory levels to ensure that all required products and services needs are provided efficiently and on time. Our integrated information system connects you with the most accurate real time inventory status, availability and pricing information along with in transit sizes, pictures, materials, etc. MSI offers an ongoing series of product knowledge seminars to ensure that our sales force are fully trained. MSI's merchandising programs include advanced display systems to enable customers the opportunity to touch and experience our products. Our well trained and knowledgeable sales force can provide you with the right tools and information required to sell all surfacing products.

Enethical business! I held 6 slabs of marble for my kitchen with specific instructions to not…read morerelease any of my slabs for sale until contacting me first and 2 of my slabs were released to another customer and sold! In addition they also let that customer pick ANY 2 of those 6 slabs even though my fabricator instructed we needed consecutive slabs!! They picked 2 out of order slabs (MY slabs). My heart was set on that marble for my kitchen! They made excuses, pointed fingers everywhere else, no apology, etc. We have emails saying how many consecutive slabs we needed. Documented! They act like it is no big deal. It is to me! Especially since there is no more of it anywhere in the company!

The actual installers were delightful; professional, worked quickly and left a neat work site…read more Showed up when expected etc. Very good. But the sales rep, with whom I had all my dealing was border line rude and inattentive to detail.