I have a customer for well over 20 years. I am on auto delivery for oil and annual service for my…read moreAC which I bought from them and my furnace. My latest delivery of oil was $3.79 a gallon. Other local companies were charging under three or a little over three dollars a gallon. When I contacted Homestead, they first told me I get a 15% discount because I'm on auto and I would get a discount on the next delivery. When I told them I was canceling all of my services they said sorry to see you go. There was no attempt to remedy the situation or check into the absorbent $3.79 charge.

Everyone at this Company has a bad attitude and in their mind they are never wrong. I had dealt…read morewith three employees for service. Each had an attitude and actually were disrespectful. The kid that came in first had no clue what he was doing, had an attitude, did not do a diagnostic or troubleshoot the actual issue. He just blindly went straight to replacing a $7 part and charged $399. He left and I didn't have heat. He had no clue that it was the gas valve. In addition, he replaced the thermo coil with a used part. Part of the fee is a walk on fee that others only charge if no work is performed. Second guy came in and did perform a cleaning but they didn't address the issue. Eversource had come in and we discovered the actual issue and it was after the first kid came in and blindly replaced parts that did not need to be replaced. In addition, they sent me an invoice in the mail. However, I had already paid on site.

I just called this company and feel that they were extremely unprofessional. The person who picked…read moreup asked in a very condescending tone if I was even human and that I must not be human for asking to possibly get a plumbing quote today at 5 pm. Therefore, I had to explain my situation after. All he could have said was that it was not possible for him to come give us a quote. The rude and patronizing manner that he used was simply uncalled for. To make matters worse, I could hear a woman in the background laughing during this conversation. I felt this was very offensive and will never be requesting any type of service from this place and truly don't recommend this place to anyone either. If I could give this place no stars..then I definitely would.

Do not call this company!! This husband and wife team came out for a drain blockage…read morea while back and charged us $600 for 1/2 hour labor job! We had the same problem today and called a small local business..Their charge $160.00 on a Sunday! We want to warn others of what American Starr charged us compared to another company.Never again! Thankyou

Called this company to replace a water heater in my condo. They seemed fine at first but when he…read morearrived I was at work and asked why I wasn't there to help. My mother in law was there while my wife who's a NICU nurse worked all night, he demanded she wake up to call me. This company charged more than originally quoted and woke my wife up to write a new check. I would be embarrassed if this was my company, poor customer service, and disgusting work ethic. Seriously, you need the homeowners help to do your job. Pathetic......it's a 20' straight shot to where the water heater was, if you're that lazy then not sure what to say......

They worked on our ac last. So we call because there is a problem. Leave messages nothing back for…read moretwo days. Finally something back and he Saids tried to call before. Your not the only one with ac problems. Oh if you want someone to come out for to wait till this afternoon. Sounded like he was doing us a favor instead of us looking for someone. He is not the only person around. If you can't answer phones get office help. Very unprofessional. Not recommended.

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

The best thing about Nutmeg is their promptness in returning calls and their willingness to explain…read moreeverything. I needed and new boiler and Chris took the time to explain in detail - and in terms I could understand- which would be the best boiler for me. Our boiler replacement was a rush job that Nutmeg carried out quickly and professionally.

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

Do not use this company. in 2004, they charged me $750 for annual maintenance on my boiler and hot…read morewater heater. I looked around. Found an AMAZING company through Angi. Cost this year? $99. Honest. Dedicated. Not like Gottier.

Just had my boiler replaced, which was a very tough job with all of the heating zones.. They were…read moreright on time and did a REALLY AWESOME job.. Can't say enough how pleased we were with their service.. A+++ - Definitely will be a lifetime customer. Brian S. Willington, CT

So I was told to remove my review. Idk why all I did was ask for help and they said no. But it's ok…read moreI changed it

Update: January 2023 It's been a year and several months…read moresince we got our whole house HEPA system from Aire Serv, and we can't imagine life without it! Our seasonal allergies have completely changed for the better: shorter allergy seasons, fewer allergic reactions. The air in our home smells better, and when we cook, smells don't linger. It has given us such peace of mind, and the system is worth it's weight in gold! The good people at AireServ are always helpful, patient, kind, and knowledgeable if we have questions about anything. We truly feel like we're family with the East Windsor crew. We highly recommend them. Let them help you breathe easier at your home.

You can't put a value on an HVAC company you can trust. Trust to answer, trust to come out as…read morequickly as possible, trust to show up on time and trust to give you a fair price, an honest answer and do a good job. We have used Aire Serv multiple times over the past few years and they continue to impress me with their integrity and professionalism. Highly recommend.

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

My central a/c up and quit on a Saturday, called this company and spoke to Kat who was very nice…read moreand helpful about my problem, as they were booked up I was not able to get an appointment for 2 weeks. Long story short there was a cancellation and a tech was able to come out that Friday. Alan took one look at it had it up and running in about a half hour. Very professional and understanding company I will highly recommend! Very reasonably priced as well!