West Side Oil converted our entire heating system from oil to propane, including a new Viessmann…read morecondensing boiler and a completely redesigned hydronic distribution system. The result is outstanding, professional, clean, and built to last. For anyone who just wants the bottom line: this was a full fuel conversion completed in two days. That included removing and decommissioning the old oil boiler and 275-gallon fuel tank, and leaving behind a mechanical room that looks like something out of a trade publication. Despite the scope of the project, we were without heat for only a couple of hours. West Side committed serious manpower to make that happen, and every person on the crew was competent, polite, and genuinely friendly. If need heating work done right, look no further. For those who want the details: the old system was a floor-standing Smith oil boiler with an aged two-zone setup that had seen better days. West Side removed it, decommissioned and hauled the fuel oil tank, and built an entirely new system in its place. The new installation centers on a Viessmann Vitodens 100-W (B1HE-120) wall-hung condensing unit running on propane at 95 AFUE, plumbed into a primary/secondary system via a brass hydraulic separator that properly decouples boiler flow from distribution flow. The copper work is exceptional, with consistent sizing, well-supported runs, correct pitch for air elimination, and auto vents at the high points. Each of the three zones has its own Taco wet-rotor circulator mounted on a black steel manifold, controlled by a Taco zone controller, with individually valved supply and return lines throughout. The expansion tank is correctly sized and positioned. We also had them rough in a future fourth zone for eventual basement heat, and they executed that plan without skipping a beat. West Side Oil clearly knows hydronic systems at a high level. This wasn't just a boiler swap. It was a complete fuel conversion from the tank up, executed with impressive speed and craftsmanship.

West Side oil installed a gas burner in my little fireplace. The price for the whole thing was…read morewell within my budget. But that's not the best part. After it was installed, and a gas tank position in a discreet place on my property, the technicians came back twice to make sure I was comfortable using it. John was especially helpful, gave me more information and showed me how to use some features. I got an invoice this morning- $0.00. Surprised and grateful. Thanks WSO- Jackie

A week ago our water started to turn off and then come back. Called Shaffer Beacon and it turned…read moreout my 40 year old well pump was shutting down on overload. They scheduled to replace the pump the following week and Randy and his crew did an amazing job. Pulling a 40 year old pump that's 185 feet down isn't an easy job. They replaced the pump, the piping, the wiring and the pump cap, so everything is brand new. They also suggested, and I agreed, to replace the 40 year old pressure tank rather do it later on a separate service call. Unfortunately for Shaffer, Randy is retiring next month, which will be a great loss, but I'm sure his assistants will fill his shoes. Next will be the 40 year old boiler and 40 year old oil tank

Was a satisfied client of Beacon Mechanical for many years. The new ownership deal is questionable…read moreto me. They called to do an annual service on the A/C. They stated that there would be a $60 fee to drive maybe 15 miles and then a $180 hourly charge. I went elsewhere for under $100.

One star because Gene's worker did come out on July 4th, when my A/C stopped working in the middle…read moreof the heat wave. It took three days to install a new thermostat, but he stated he just charged my for the tstat, not labor because of how long it took. Nice, right? You get what you pay for. Come fall the furnace would not turn on. Emailed and called Gene from Sept 19 to 23, he took my info once, then no further response. I had to pay my oil company to fix the problem--t-stat was set up wrong. Gene finally emailed me back on October 16th and asked "if I still needed their help", saying he "didn't understand how that could be the problem".

I am just finishing a bad experience with All Degrees that cost me way more time, money and…read moreaggravation than a simple oil to gas conversion should cause. Here are some of the highlights: it too over fifty days, running out of oil once (with an emergency delivery on the coldest day of the year $$$), then needing even more oil supplied in cans, taking multiple days off to grant access (costing salary $$), missed inspections and to top it off the burner was finally installed with the wrong settings and was not tuned properly. I had to insist these guys come back and readjust the burner before accepting the job complete. I would not do business with them again.

Farmington valley plumbing has been a huge part in renovating my basement in Windsor! They raised…read morethe pipes so we could have higher ceilings & they built a half bath that is GORGEOUS! Always on time and always super friendly. Worth every penny, 10/10 recommend! We will use them for our next projects for sure and any surprises in between.

We had an emergency. They came within an hour. The pricing was reasonable. Everything was resolved…read moreby the afternoon. They were straightforward and helpful. Very much appreciate it. I will be calling them again if anything else happens.

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

The best thing about Nutmeg is their promptness in returning calls and their willingness to explain…read moreeverything. I needed and new boiler and Chris took the time to explain in detail - and in terms I could understand- which would be the best boiler for me. Our boiler replacement was a rush job that Nutmeg carried out quickly and professionally.

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

My central a/c up and quit on a Saturday, called this company and spoke to Kat who was very nice…read moreand helpful about my problem, as they were booked up I was not able to get an appointment for 2 weeks. Long story short there was a cancellation and a tech was able to come out that Friday. Alan took one look at it had it up and running in about a half hour. Very professional and understanding company I will highly recommend! Very reasonably priced as well!

Aiello was great! They came the same day and were quick and friendly. They diagnosed the issue with…read moreour basement outlets quickly for a fraction of the price of competitors in the area. Would definitely recommend!

Stay away at any and all costs. Ruined my finished basement due to incompetence and negligence…read more This experience was like having front row seats, live to the three stooges. I hired this company to clear a clog in my main drain line. The pipe was knowingly backed up, and despite this, the plumber fully opened the cleanout port anyway, releasing raw sewage all over my finished basement. This wasn't an accident or an unforeseeable issue, it was a basic, avoidable mistake that any competent plumber knows not to make. The result was sewage flooding my basement, ruining flooring and walls, creating a serious health hazard. Never mind the "waste" splatter in my bathroom as well. The most shocking part was the response. After causing the damage, the plumber left quickly and told me to "call a cleanup contractor," taking no responsibility whatsoever for the destruction he caused. No attempt to mitigate the damage. No ownership. No professionalism. This was pure negligence followed by abandonment. I trusted this company in my home and was left with thousands of dollars in damage and stress because of their incompetence. If you care at all about your home, do not hire this company. One reckless decision turned a simple service call into a disaster, and they made it clear they have no intention of standing behind their work. I called another, competent plumber and he fixed the issue in under 15 minutes.

We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

I was referred to Reliable Plumbing and Pump Service by a friend who said Steve, the owner knew all…read morethere was to know about the problem I was having with my well pump. It was running 24/7. Steve came out promptly, assessed the situation, ordered the new pump and tank and installed them the next day with his son, Dan. Not only was the work top notch but they were very friendly and gave me an education along the way. Replacing a well pump isn't a cheap proposition so I consider the replacement cost one of the sad facts of home ownership (less than $6K). If you ever have an issue with your well pump I highly recommend these guys. Just a word to the wise that payment is required when the work is complete and before they leave the premises, cash, check, credit card.

Great same day service from honest people. So many plumbers, save your time and your money and call…read moreReliable. The job will be done correctly and the guys act like they are your neighbor. There are honest people in business, these guys are it.