Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

Driver was angry as soon as he got out of the truck and then the experience went downhill further…read more He was rude and disrespectful. Granted my tank hasn't been pumped in 4 or 5 years and had 'septic friendly' wipes in it. He told me to have the wipe company pump the tank and he left. It was witnessed by my neighbor who also wanted to use and was aghast at his behavior. I would have paid more if that's what it took but I didn't want spend another minute with this guy and let him leave. I immediately contacted another company and explained the issues that this guy had. They said no problem - they'll be here tomorrow and will be prepared to get the job done.

It was a great experience. The driver knew what he was doing. Gave me a lot of good information…read more I felt that he was honest and I would definitely recommend this company.

My well have been serviced for many years by a company DPS acquired. So I was unsure what to…read moreexpect. Well, a great experience from 1st call to job completion. Modern dispatch system, great communication, fully equipped, fast, courteous and knowledgeable crew, and on top of all that, a very reasonable pricing. Totally exceeded my expectation! Check out DPS before calling regular plumber for water well related problems.

I recently usedDPS for well service and repairs. They did an amazing job. They were very thorough…read moreand efficient with getting everything done. The office was able to schedule an appointment that worked around my schedule. Best of all I only paid half of what I was expecting to pay.

We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

Stay away from All Clear. Owner is unprofessional, rude and very expensive. Will never use again.read more

Had a sewer pipe blockage. They spent 2 hours on it . Unclogged the blockage. Left me a mess to…read moreclean up.charges me 750.00 dollars. The very next day it was clogged again. More water in my basement. It was on a saturday night. They don't answer phones on the weekend.. Had to call another plumber. Cost me another 650.00. I will never use All Clear again.

My daughter and son-in-law had just purchased their home and I discovered there was an issue with…read moretheir plumbing line. I called Budget and Tom called back a short time later and arrived just a few hours later. He was thorough and gave my son-in-law an explanation of what he discovered (plumbing design failure by previous owner) and how to fix it. I highly recommend Budget for any drain issues !!! Great service !!

Amazing customer service…read more Clean. Polite. Skilled. You should stop reading reviews and hire them immediately.

Great service, Omar H showed up on time and was very professional and ready to get the job done. He…read moreknew his job very well and went above and beyond. OUTSTANDING!!!!!

I have had nothing but......Amazing Experiences with this company!! I highly recommend this company…read morefor all your Residential septic Setvices! I approve this company!

I called wind river environmental for septic pumping, got an appointment, explained in advance…read morewhere the tank is, how they need to park on the street, not on the driveway. The driver arrived, gave me an attitude, wanted to get his truck on my driveway. Then he gave me bs about the hose length, the pumping from the street, "either my way or no way ", refused to pump and left. The following day my credit card was charged $312 "service fee" which was not previously disclosed. The manager never called to discuss the issue.

Actually, 0 stars. This company was referred by a local company that was unavailable for an…read moreemergency septic pumping to repair/replace a septic pump immediately. Did they answer the phones? Yes. Did they explain their "emergency fee"? Yes. Did they commit to an emergency service? Yes. Did they renig? YES. We were told to expect a call the following morning after 8 to confirm a time window for the service to be done. Did they call? NO. Did they TEXT? No. We had to call them. We explained the challenges with our dirt road in the mountains and wanted to be contacted when the service person was on the way. We were told the window would be between 4:00 p.m. and 7:00 p.m. We were not contacted. We called again to see where the service person was. Oh, they had to go home because they were exceeding their DOT allotted time on the road. How about rescheduling? Since we had the repair scheduled for Thursday morning first thing, we accepted the reschedule, let them know we had the repair scheduled, reiterated that this was urgent and a snow event was expected starting the following morning (today, Wednesday) and that our road was tricky so it would be better to try this earlier rather than later. Ok. Expect a call or a text after 8 to confirm the time window. Again, no call or text. At 10 I called and was told it would be between 10 and 1:45. I reiterated the sooner the better because of the snow. I called again after 1:45 and was told the serviceman was on his way. Around 3 we called again. Oh, the serviceman hit bad weather and had to go home, let's reschedule, shall we? Well no, that doesnot work for us, we have an early appointment for the pump replacement tomorrow morning. We told you the snow was coming. Why did you not schedule for early in the day? No explanation. Just asking over and over if we want to reschedule. Thought we were being unreasonable because the service person's wellness was at risk. Cancelled the service. We are going to be inconvenienced - again - so why go with a company that does not listen and does not show up? As a Realtor, I will NEVER refer a client or anyone else to ANY of these companies that are affiliated with Earthcare or Wind River Environmental. They are CRAP as far as I am concerned.

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Please avoid at all cost. They fail to do basic tasks of…read moreseptic pumping properly. Didn't screw down Roth Septic Tank lid after pumping. Broke gasket also. Made homeowner (myself) solve on their own without proper tools. A contractor should put a property back to the condition they got it. Please avoid. Anyone else will likely do better.