My well have been serviced for many years by a company DPS acquired. So I was unsure what to expect. Well, a great experience from 1st call to job completion. Modern dispatch system, great communication, fully equipped, fast, courteous and knowledgeable crew, and on top of all that, a very reasonable pricing. Totally exceeded my expectation! Check out DPS before calling regular plumber for water well related problems. read more

I recently usedDPS for well service and repairs. They did an amazing job. They were very thorough and efficient with getting everything done. The office was able to schedule an appointment that worked around my schedule. Best of all I only paid half of what I was expecting to pay. read more

Walter and his team is top notch. They have been servicing my Well Pump for years and recently installed a new well pump in my domicile. Every aspect of this company is superb. They knowledgeable, professional and responsive. That is all I desire from a contractor. I call them for all my well needs and would recommend them to any individual who needs such services. read more

Woke up to no water Saturday morning. Within 2 hours of being up water was restored. They were fast and courteous. They took the time to explain my setup and tell me what to watch for moving forward I am extremely grateful for such great service. The pricing was extremely fair and reasonable for an emergency call on a weekend. I am very grateful for such dependable service. read more

I can't say enough good things about DPS! I alerted them to my no water problem at almost midnight, they were here by 7 am, well pump replaced by lunch ! Such prompt professional service at a reasonable price! Highly recommend ! read more

Where do I begin, I was going on 4 DAYS WITHOUT water, waiting on my usual plumber that completely blew me off on my first appointment, came late the second and then told me they could not do the work until the weekend... (All the while in their quote allocating "emergency" fees and charges for the weekend visit that it was turning out to be as a result of not addressing it during the week). Exhausted, disappointed, frustrated and completely in need of getting my water back on I reached out to friends for help. My previous plumber recently had become so abusive in his tone with customers, (that I am now aware of, as word spread fast with poor service and poor customer service) , that I now know for certain I am not the only one. At this point going into my 4th day with no water and that other "un-polite" plumber giving me an "I'll get there on Sunday if not Monday" (5+ days) I had recently come to the realization not only that my current plumber really did not care for my business, but based on his ridiculous estimate and attitude, that he was completely price gouging me as well. Adding insult to injury, I was on his "service plan" which I PAID INTO and yet I was going to be getting charged an "emergency Sunday fee" and made to wait since WEDNESDAY once it was confirmed the pump was damaged. I used to always just pay it, call me naive but I hate plumbing and just want to turn my faucet and have things WORK. I blindly trusted them without price comparing which was foolish, I know MUCH better now. I came across DPS two ways, Google and another plumber I called as recommended by others referred me after being honest that he could not handle that type of work (refreshing change from my now FIRED plumber). Given a reference from another plumber was impressive, and even when asking my neighbor they too recommended them. I called them the Friday evening with nothing else to lose (other than a horrible plumber) and they called me back first thing Saturday morning! Eureka, someone that understands a true EMERGENCY! Not only were they at my home in less than an HOUR, they had me quoted and fixed and back up and running in less than one too on the SAME DAY! Imagine being taken care of in 2 hours versus when someone you THOUGHT you knew and TRUSTED making you suffer for FOUR DAYS. Their estimate came out to well over $250 LESS than my so called "service plan" with the other company, and if I chose to have them do my work they waived the service call fee? What? Of Course I will have you do the work! They were KIND, RESPECTFUL, FUNNY, and literally conversed with me WHILE they did all of the work in under an HOUR! It helped that my well was accessible too but the other guy made me feel like it was this horrible chore all the while complaining about being short staffed yet not complaining about putting on fees in their quote to push the job into a weekend. DPS was great, I will and have already referred them to all of my neighbors and friends in the area which is why I am here too, to get the word out; these guys know what business is about! I called the other guy to tell him "thanks but no thanks" and after a decade + of giving him business he completely berated, disrespected, and insulted me as a result of not calling HIM to haggle a better deal...REALLY?! So I guess you WERE gouging me, nice thanks for confirming what I already suspected. I let him go on ranting like a CHILD and then told him he lost me as a customer permanently due to his poor attitude, and in typical immature manner he then demanded that is was he who was dropping me and hung up on me, REAL PROFESSIONAL there, if he talks to his employees remotely how he spoke to me it is no surprise at ALL that he is short-handed. He was anything BUT "POLITE" and I will also make sure everyone I know, hears about it as well. So far I have not been surprised when I tell some folks and they too share their horror story about him and the sad truth, is he is the owner, his guys are actually nice and I feel sorry for them. The local CHURCH even had a poor experience with them going DAYS without water. Remember folks it is not our job to give a plumber business, it is theirs to earn OURS. DPS has earned my business, my support and honestly I could not be happier with the results. THANK YOU! read more