Convenient for dropping off packages that are are labeled, but unlike many other stores, they won't…read moreprint a label from a QR code. If they added this service which has become the standard and would make them on par with others, I would give them 5 stars. That being said, they offer fax, notary, printing and passport services in addition to shipping. The small space is packed with shipping supplies, stationary, cards - you have to navigate your way around - making it feel smaller than it is. Located right on NE Broadway in the heart of Irvington, you can typically find a parking spot right out front, especially now that the city has reengineered the street creating more parking spots.

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

Zero stars. Do not hire. They do not "pack" anything. They do not know how…read more We hired 3 packers today for six hours, they "finished" in less than 3 hours and we are now left with a horrible mess that the loaders cannot load as packed. Who will fix their terrible "work" before the loaders come to move these boxes? There is no time :( They made more work for us, despite us telling them we are ill and this move is an emergency medical move. THEY REFUSED TO LISTEN TO ME AND WOULD ONLY LISTEN TO MY HUSBAND. I HIRED THEM TOO, I AM PAYING THEM TOO, THIS IS MY STUFF THEY PACKED TODAY TOO. Nope, the "little lady" was told they only know how to work one way. This meant that our plan of my husband being on the main floor to direct and help, and me being on the lower floor to direct and help, was not possible. They do not work with you, they work against you. So I will tell you that their one way of "working" is to sweep everything into huge boxes, they do not PACK. What you will be treated to are things like: Example 1: boxes like a 3-foot tall wardrobe box filled to the top with all bathroom items dumped in together, open pump bottles of lotion mixed with digital electronic items, soap, tweezers, toothbrush, everything from every nook dumped into one 3ft tall wardrobe box. Example 2: in packing your family's camping / outdoor gear, they will literally pack the little green canisters of camping propane in with your gear. They DO NOT HAVE ANY IDEA OF WHAT CAN DESTROY ALL OF YOUR BELONGINGS OR WHAT SHOULD NOT OR CANNOT GO INTO THE SAME BOX, OR WHAT CANNOT BE SHIPPED AT ALL. Example 3: Do not bother buying and showing them the flat screen monitor static sleeve covers and Flat Screen Monitor boxes for that purpose, marked TV and FRAGILE, so that the loaders will load and handle your monitors appropriately -- they will respond with nonsense that for them to pack flat screen monitors in boxes they'd have to take the monitors back to their company. They will not use your expensive packing materials for your monitors, THEY WILL REFUSE. Then they will tape one medium-weight moving blanket around a Flat Screen monitor and say it is optimal packing...even though the loaders and movers and unloaders won't know what it is or that it is fragile, so they will have no way of knowing how to handle the item appropriately. You will end up like us, using time and effort you don't have to untape their so-called "work" to then pack your fragile expensive items in your own specialty boxes yourself, because they refuse to do their job. They told us ahead of time they would use our boxes. THEY WILL DEFINITELY ENCLOSE EVERYTHING IN CARDBOARD, BUT THEY CANNOT PACK. They will refuse any suggestion or direction from their "clients," they will lord over you and make a mess of your things. DO NOT HIRE THIS OUTFIT. It would take new packers at least 5 times longer to undo and redo what they were actually hired to do in the first place. We do not have time, unfortunately. Do not invite this nightmare into your cross-country medical move to save your life (hopefully - fingers crossed). They do not respect clients, they will not respect your things, they will make your need greater by expanding problems rather than helping eliminate them. Their attitude is contrary overall, and they act like they're doing you a favor, make more problems than they solve because they do not pack anything, then they cut out on their "job" early. When hourly workers would rather go fast to attain unpaid free time than work slowly for the six hours you hired the three of them with pay, this tells you how bad this company treats their workers. It starts at the top. Worse than hiring no one.

I recently sought packing and shipping services of the Portland location of Navis Pack & Ship. From…read moremy initial request for an estimate to ship a large framed painting to Dallas, to the email I just received confirming its safe delivery, the fellas I've communicated with have been professional, attentive, helpful, and incredibly patient with the many short-notice changes I requested. They went above and beyond to accommodate my needs and provide outstanding service. I wish I could thank the Portland Navis team in person. Having also acquired Navis' services in Denver with not a single glitch, I highly recommend Navis at any location near you. I trust them implicitly.

Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

I'll start off by saying that the people that handle the the scheduling are lovely. Enrique made me…read morefeel like he had my back and I was so happy to get a mover in such short notice to get my mom's room more home-y in her assisted living facility. The move was three blocks. The items moved were simply: A large dresser, a queen sized bed they disassembled and put back together, a night stand, an entry table, a freestanding coat rack, two paintings and a mirror. No boxes. The damage they inflicted from their carelessness in such a short period of time was breathtaking. I've added photos of where they just dragged the dresser out without taped drawers and they all came out and one carved a significant slash into the wall. A small desk was left with new scratches on it as well. Upon reassembly of the bed they split the wood along the exterior of the side panel. I've attached some photos of damage and receipt where he wrote in "CASH!!! " and made the total $100 more. The company did not charge me this. He just rage wrote it. There were two movers. The lead one clearly hates his job, myself or both and let that be known upon arrival. I accepted the move before they left because I was not about to complain to someone this angry. The only reason I checked the receipt was because he called to tell me that the moving company didn't save my payment method and he needed it. I thought this was odd and told him i didn't have the credit card on me and would call the main office. This all turned out to be false because I was promptly charged the proper amount . Next move I will personally wrap the furniture better and choose anywhere else.

I highly recommend Portland Movers Company…read more I used Portland Movers Company 2 times recently. First for moving from my things from my sold home to storage until I found a home to purchase and then a second time from storage to my new home. For each time from the initial contact for the appointment to the final move I could not have asked for better service. All of my questions were answered, I was informed the evening before and the morning of the moves of arrival times so I was prepared. The movers took great care of my things even though they worked quickly and ensured things were left where I wanted them.

I rarely write reviews, but this one is warranted. We booked Portland Movers Company for a full…read morepack and full move between two units in the same apartment building. We paid for full service because we are both currently injured and could not do the work ourselves, and we came to them through a family recommendation. The crew was scheduled to arrive between 11:00 and 12:00 and showed up around 2:00. We were told there had been an accident, and we understand things happen. But by the time they arrived, we had already packed everything except the kitchen ourselves. Packing the kitchen alone took them roughly three and a half hours, and even then the refrigerator was never emptied and items were left sitting on the counters. The team seemed very inexperienced. They needed direction on the simplest tasks, had zero spatial awareness, and moved at a snail's pace. They were also strikingly inefficient, taking a single item at a time to the elevator and riding up to the new unit instead of loading it first, and theykept doing it even after we suggested otherwise. Eventually we asked them to stop handling our dressers because we were worried about damage and about someone getting hurt. To keep the time and the bill from spiraling, we moved boxes, cleared out both closets, and carried furniture ourselves. It is not an exaggeration to say my partner and I did at least 60% of the move. I ended up moving two large dressers on my own with an injured ankle because they couldn't figure out how to maneuver it into the closet. Afterward we sent a detailed message, and owner Natalya called. The conversation centered almost entirely on the late arrival. The labor we ended up doing and the unfinished kitchen and refrigerator were never really engaged with. When we raised how inexperienced the crew seemed, we were told they had more than 10 years of experience, which flatly contradicted what we had just watched. The most she offered was a $100 discount, which she described as the entire profit on the job. We have used movers several times before for larger and more complicated moves, and every one went better than this. I would not recommend this company.

Super friendly service and FAST! I'm not sure why they get such negative reviews. Our experience…read morewas perfect.

This UPS Store has some of the worst customer service I've ever dealt with. The woman working the…read morecounter is consistently rude, dismissive, and flat-out unpleasant to interact with. There's no greeting, no basic courtesy. If you ask a question, you're either ignored or given a short, irritated "yeah" or "no," like you're an inconvenience just for being there. The tone is sharp and impatient, and it feels completely unprofessional. At first, I brushed it off as maybe a bad day. But a few weeks later, my wife went in and had the exact same experience with the same employee. Same attitude, same rudeness, same cold interaction. At that point, it's clearly not a one-off. It's how this place operates. People come into a UPS Store already stressed, shipping important items or handling paperwork. The last thing they need is hostility from the person behind the counter. It makes the whole experience uncomfortable and unnecessary. If management sees this, please understand this employee is pushing customers away. If you're a customer reading this, do yourself a favor and go somewhere else. I won't be coming back.

I can't believe I've never reviewed The UPS Store--I've been going there for years…read more Even as recently as last year, I would have written a "uggghhhh" review of the location due to the frequent snippiness of the counter staff. But this year, I've (frankly) had a delightful time doing Amazon returns there. The counter staff I've dealt with have been very helpful and speedy. And the returns process for me (unlike a few other recent reviewers, alas) has been super easy compared to battling the returns machine at Whole Foods. One pro tip: if you're walking from the south, there's a crosswalk across Sandy, right by the location. Very handy.

Service is improving at this UPS Store location, but I have discontinued renting a mailbox here…read more I'd suggest going somewhere else. This is a very convenient Amazon drop off location and I rarely have to wait. The folks here are pros at quickly processing returns and accepting packages. Yay for earning an extra star from me, UPS!

So, I admittedly have not used Northwest for storage, but I wanted to write about an experience…read morewith manager Steve Weir. One morning recently, I opened my front door and there stood Steve, holding my wallet in his hand. Somehow, my wallet ended up on the street near his business and someone had turned it in to him. Steve took the time to drive it over to me several miles away. He wanted no reward, and just said he was glad he could get it back in my hands. Thank you Steve!! Best to you...your customers are lucky to have you!! I will certainly be choosing you and Northwest Vancouver for my storage needs!

The best ever. Clean, great rates, and wonderful staff. No administrative fees , you don't have to…read morepurchase insurance if you already have homeowners/renters insurance, and you can provide your own lock or buy one from them at a very reasonable price. Juliana, the Saturday admin, is informative, professional, and so very helpful. Thank you, Juliana!