This place has saved us twice! The first time my brother was in town and forgot the attachment to…read morehis sleep apnea machine. The owner and his son were very helpful and we were able to get what he needed right away. The second time I went in it was the same experience. Friendly, courteous service and they went out of their way to get what I needed. I definitely recommend.

It's a little pricey I wish it was cheaper for the same item at different stores, it's eighty…read moredollars there. It's two hundred two hundred and fifty to much money

Direct Mobility is a company with perfect service. I really sprained my ankle and needed a way to…read moreget around the house. Crutches were not an option. I called Direct and they had a scooter in decent condition to the house within 4 hours. The price was fair. Direct promptly picked up the scooter as promised. I would definitely use this company again. I'm not sure they take insurance but I suspect the copay would be more then the cash price. I should be back hiking in a couple weeks.

This company has excellent customer service & awesome , affordable prices. I rented a Roscoe knee…read morescooter because I had ankle surgery. I was able to go back to work sooner & have a more normal life having the use of this wonderful walking aid. I highly recommend this company!! Tess Balingit Chandler

What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

Came in here to buy my daughters some scrub accessories and new jackets. They had the items,…read morecolors, and brands I needed. Glad I didn't have to order anything. Lady that helped me was great. She pointed me right to items I was looking for quickly. Super easy and great service.

I don't wanna even give 1 star. Most items are expensive…read more Regular price. If you see the price on the website that is not store price. I found my size was 30%, but not many. Ladies on the floor weren't friendly and welcome. One girl was playing with her cell phone. It wasn't a good experience at store this morning.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good

Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

I needed a few grab bars put in the shower and bathroom.Service was great! My husband feels a lot…read moresafer now. Very grateful for the quality of work and product.

Very professional and friendly. I needed a replacement CPAP machine. I spoke with Tawni on the…read morephone and she had some great recommendations on a new CPAP machine. When I went to the store, the sales rep went to get Tawni and she had the machine ready for me. Tawni is very knowledgeable and friendly. Great experience.

Jeff Lycans just cam here to deliver a walker. Enhabit referred me to him, but didn't say that he…read moredoesn't take insurance. He's a nice enough guy,,, but not nice enough charge me 6x what something normally cost. I asked WHY and he said "hey, its my gas and time." I needed a walker, and Jeff wanted to charge me $156.... VENMO OR CASH ONLY. Said he doesn't bill medicare because they don't pay enough and they are too hard to deal with. Well, I looked up the exact same walker online and it goes for $28. Gave him his walker and asked him to leave. Really great to have "patriots" like Jeff so eagerly trying to rip off America's hardworking infirm and elderly, already suffering the pain of dealing with their illness and and a medical system that favors people who never paid into it. NEVER AGAIN.

I had to have some equipment delivered by this firm the same day I came home from surgery. They…read moredid not tell me any detail of how they operate. I could not use the equipment because I have severe arthritis in my right knee. So after they left I called them that night and told them so. I followed up the following morning and talked to Jeffrey about the problem. His answer was, "well you said you wanted to try it out for one week" I said NO why would I tell you that since I couldn't even use it the first night. So now they are now billing me for 243.76 saying they have a policy a 2 week minimum on all rental an lift chairs, no refunds. I was still just out of surgery an non of that was told to me. I have called them 3 times and they won't return my calls. I told them I'm willing to pay the drop off charge $35.00 and 62 milage charge $35.00 but no return call. I'm a senior citizen retired and they don't care. So to make a long story a little shorter DON'T DEAL WITH THIS COMPANY. TWO BROTHERS ACCORDING TO JEFFREY OPERATE OUT OF A GARAGE. Well that explains their business and how they run it.

Thank you so much! My mom came in to visit for the weekend and needed a wheelchair since she has a…read morebad hip. The ladies here made the process super quick! Was in and out in less than 10 minutes which was great because we were pressed on time. Returning the wheelchair was just as easy. They have various wheelchair styles that you can rent out, just check their website or give them a call to find something that suits your needs.

I found the EZ Medical Store online after my parents confirmed they'd be visiting, and I knew I'd…read moreneed a wheelchair for my Dad. Located conveniently near Hwy 60 and Cooper Road, it is in a small industrial building across the street from a nice shopping complex. I was relieved to learn that EZ Medical Store offers medical equipment for rent or purchase, and that the rental fees for a wheelchair were convenient and reasonable ($35 for a week). Even better, they had so many wheelchairs in stock that it was not even necessary for me to reserve a wheelchair in advance. The first time I rented a wheelchair, I walked into the Store, provided my personal information and credit card, and walked out with a wheelchair. One of the helpful attendants showed me how to open and close the wheelchair for storage, and then carried the wheelchair out to my car for me and placed it into the car (THANK YOU!). I was happy enough with the service to rent from them a second time, and this time, one of the managers suggested a scooter rental instead of a wheelchair and so I took home a scooter instead. At first, I had been concerned that there would be no way I could get a scooter into my small car, but the manager showed me how easy it was to take apart, and how difficult to break (Ms. Fumbly Fingers here.). He showed me how to use it, and then with his guidance I took it apart and put it into the trunk of my car (small Toyota) myself so I'd remember how to break it down for transport. The real win, the real reason I went to Easy Medical Store made itself apparent when I surprised my Dad with a scooter instead of a wheelchair. His eyes literally lit up, and the next day, he asked if he could take the scooter for a spin outside, and spend time outside walking with our family. What a huge relief. He proceeded to use the scooter nearly every day, which was a relief to our family. Seeing him active, feeling empowered driving a scooter instead of a wheelchair, and having him get some sun on his face for a couple of days was very important for all of us. Had it not been for Easy Medical Store, I would never have considered a scooter, because I thought it would be too big and too expensive for us to manage. But, it made a big difference for my Dad and my family. You can't buy moments like that - Thanks Easy Medical Store.

I've had to wait 20 minutes on hold every time I've called in. Half of the time the call drops…read morewhile I'm still on hold, wasting another 20 minutes. I was quoted a cash price for the baby formula I need for my daughter. They explained it would be a cash price of $6.70 per bottle. I was informed my account was flagged with a notice to honor the pricing I was quoted, for every purchase. I went to put in my second order today and was told that's not going to happen, even though they saw the flag on my account. I was told by a "supervisor" that they are not going to honor the pricing even with the flag on my account. They explained that the pricing I was quoted was done by a "lead." And because they are a "supervisor" they are going to supersede the "lead" flag. So they refused to honor my pricing, even though openly admitting they had notes on my account to honor a set pricing....