Huntford printing has been around for a long time. They do so much of everything from labels to…read morebrochures to business cards to letterhead to posters and flyers quality work quality printers. I would recommend this place for business or personal needs

Kathy is awesome. She helps me to put on the breeding rim around the artwork. She also help me to…read moreexpedite the order so that we can get the final brochure before the deadline.

I've printed several hundreds of documents here for work. They always take care of things swiftly…read moreand for a great price! The manager (a woman with tattoos) is fantastic at her job. She's always checking in with people on how they are doing and if they need help. She is very genuine and kind, which is hard to come by! Stellar customer service.

I really want to rely on this location for my professional and creative projects, but after…read moremultiple attempts, the inconsistency has become impossible to ignore. For a "pro-level" printing hub, the experience consistently falls short of the mark. Here are the primary pain points that continue to stall my workflow: * Knowledge Gaps & Technical Friction: There is a significant disparity in the expertise of the staff. When you are paying for professional print services, you expect the team to understand paper weights, bleed margins, and finish types. Unfortunately, I often find myself explaining the basics of my own file requirements to staff who seem unfamiliar with their own equipment's capabilities. * Online Order Discrepancies: The online ordering system allows you to select specific dimensions and finishing options, yet these instructions are frequently ignored. Most recently, I requested a custom cut for a project--a service clearly offered and paid for online--only to be told at pickup that they "don't do that here" or "the machine is down." It defeats the purpose of "Store Pickup" if the project isn't actually ready to the requested specifications. * Operational Silos: The biggest hurdle is the lack of cross-training. If the dedicated print associate is on a break or off-shift, the rest of the floor staff is either unable or unwilling to assist. I've stood at an empty counter while multiple employees walked by, only to be told that no one else has the login or the training to simply hand over a completed order or check a status. The Bottom Line: If you have a simple, standard-sized document to print, you might be fine. But for anything involving custom dimensions, professional finishing, or a tight deadline, the lack of accountability and technical skill makes this location a gamble. Until they invest in better staff training and bridge the gap between their online promises and in-store execution, I'll be taking my business to a dedicated local print shop.

The staff was very knowledgeable and kind. I was able to get some party cards printed here at a…read morevery reasonable price, although I had a smaller order. They also offer sticker printing, faxing, and many other services. They were also the only place that picked up when I called ahead of time to ask questions.

I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

I'm extremely disappointed with my recent experience with FedEx…read more I went into the FedEx location on Friday specifically because I needed an overnight package delivered on Saturday. I explained this to the employee at the counter, and he showed me the available Saturday delivery options. I selected the 10:00 AM Saturday delivery service and paid $136 for this service. Before paying, I specifically asked him more than once, "Are you sure this will be delivered Saturday by 10:00 AM? What happens if it isn't?" He assured me that it would arrive by 10:00 AM and told me that if it did not, I would be eligible for a refund. Based on that information, I paid the $136 because the Saturday delivery was important to me. The package did not arrive on Saturday at 10:00 AM as promised. It was not delivered until Monday, which was not the delivery service I paid for or the delivery date I was promised. The frustrating part is that I specifically asked questions before paying because the Saturday delivery was important to me. I was given a clear assurance about the delivery time and refund, yet now I've been going back and forth through phone calls trying to get my money back and getting nowhere. I also attempted to file a claim online, but the system isn't working properly and isn't giving me a clear way to resolve the issue. Even the FedEx location where I originally paid for the service has not been able to help me get my money back. I paid $136 for a service that was specifically represented to me as a Saturday 10:00 AM delivery, and instead the package arrived on Monday. When the service wasn't provided as promised, I expected the refund I was told I would receive. Instead, I'm having to spend additional time chasing FedEx just to get the resolution I was promised. The delivery failure is one problem, but the lack of customer service and difficulty getting the promised refund has made this experience especially frustrating. If FedEx is going to charge customers a premium for guaranteed or time-sensitive delivery, they need to actually provide that service and make the refund process straightforward when they don't.

Terrible customer service. Refused to acknowledge line of…read morecustomers for 15 minutes and continued doing work in the back. 2 customers left after waiting so long without acknowledgment

I've been coming to this location since 2020. I think back then they closed earlier at 6 PM, so I…read morewould rush here after getting off work to drop off packages from my company. I've also shipped expensive laptops and many Amazon returns without fail. I always feel welcomed here by the owners, they are nice and that's why I pick this location over any other.

The UPS store is close and convenient, and is now my go to location for Amazon returns that do not…read morerequire packaging. The staff are polite and efficient. They provide simple and efficient service. The customer service is much better experience than before. Keep up the good work.

I love working with Usman Anees and Loann Do! They are professional, kind, and know their stuff! I…read moream so happy with their high quality products and service. I'll be back for a 3rd time.

Usman and his team were incredibly responsive and helpful from the start. We had vinyl window…read moregraphics printed and installed at our Fremont location, and the final result looked fantastic. Highly recommend Silicon Valley Graphics--we will definitely work with them again on our next project.

Dapinder was super helpful. Fast quick service and helped with Amazon order when Amazon did NOT…read morewant to help. Cannot recommend this store enough. Anything UPS related it's worth the extra drive to this spot because the service is top tier. Thank you again Dapinder.

I gave them return label scanning code and they refused to scan and print label. Bad customer…read moreservice experience as the person at the counter was sarcastically smirking throughout.

Great customer service! The staff members who helped me were very helpful and answered all my…read morequestions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes.

Mari and Deep were very helpful with our current visit. We went to get passport photos and we can…read moresee that Mari is very nice and patient with customers. She was very friendly while we were getting our photos taken for our passports which we just got the paperwork finished. BTW, something I want to emphasise that Mari does that I have not seen at other locations is that Mari verifies the e-mail that the customer writes down to ensure photos are sent to the correct address so there is no confusion. We recommend going to this store as I personally believe she should be teaching customer service classes to other branches. I wanted to add my visits at other UPS branches were not pleasant and this branch in particular has always done a good job with efficiency, professionalism, and courtesy, especially with some of the inpatient tech workers in the local area lol.

I ordered 100 2" stickers die cut circle stickers for $39 and I can't be happier with the results…read moreand the service! That's great for the price as well because many places quoted me $90+. Elena helped me via email with my order. I ordered 2 days before the estimate finish date and I was surprised by how quick the turnaround was. They also offered me free delivery because I was within the service area, so that's so kind of them! Super convenient as well. Overall, I'm impressed and will be ordering here again.

Jason was super sweet, helpful, and generous! I requested to have a poster printed! I have never…read moreprinted out a poster but I really wanted to decorate my spice rack! I emailed the form on the website and Jason answered very quickly letting me know the sizes he can print! It was very worth the money! It was very affordable and the product looked so cute! It was ready extremely fast! Now I want to get some pens with my name on it make for fun! He seems to offer tons of cool services especially for a stationary lover like me!

I have used the store for a variety of projects. Every time they have produced products of top…read morequality and on time.

Panzer and his wife are really friendly and helpful. They suggested which paper I should use and…read morewhat size for my comic. Their quality is really top notch, the colors maintained consistency with the digital copy. I am super happy and will definitely come back here again!