AVOID! Trust me, choose anyone else. In summary - expect damage, delays, and no accountability…read more Extremely bad experience, which is a shame since I liked the owner during our initial conversation and had lots of confidence going into this. As you can see in the video from March 2026, the careless dumpster pickup caused significant damage to my driveway, despite me following the exact advice from the company and providing four 3' length of 2x6. I would have happily provided longer lengths if that was suggested, but I assumed the company would know best about their processes (my mistake). So when being picked up, the dumpster, weighing several hundred pounds itself plus almost two additional tons of junk, was rolled off of the support wood pieces, crashing onto the driveway, and then dragged along its metal wheels for another 5-6 feet. The crashing noise onto my driveway was deafening and created damage that the owner acknowledged to see. For what it's worth, the individual who placed the dumpster did an incredible job of maneuvering the container back and forth to ease it down carefully onto the wood pieces (how I'm assuming they're trained to do), which I appreciated and was impressed by. However, the latter individual couldn't be bothered to spend 2 extra minutes for the customer's sake. I brought this up to the owner immediately as it occurred, to which I received no response and was ignored. Exactly 29 days after the dumpster was picked up, yes, twenty-nine days later, I receive an additional credit card charge from Rhino and email saying 'sorry this took so long, but your dumpster was overweight by X amount, so we billed you extra'. I'm aware of the overage charges and okay to pay them, but was surprised to see this coming in so late after the pickup (and that I was off the "ignore" list!) I used the opportunity to follow-up about the damage, providing videos and questioning whether this is his fault (wrong suggestion for wood boards) or the drivers (carelessness), to which I got a "this just happens sometimes". I provided him the quotes I'd received for driveway repair companies for the damages, offering the opportunity to make this situation right, to which, you guessed it - I was ignored again! So, overall, this whole experience lacked professionalism and accountability in every regard and caused more frustration than whatever garbage I was throwing away could amount to.

Good experience renting a 30 cu yard dumpster in Little Silver, NJ. Excellent communications and…read moreguidance; everything executed timely. No surprises

This is the first time I've used Gaeta. The dumpster we originally asked for was a tight fit and…read morethe driver couldn't have been any nicer. He told me he'd be back later that day with a smaller one which would definitely fit. When we called to have it removed, another driver came and all I asked is that he pull into the driveway across the street to get into our driveway. Both drivers were more than friendly and very helpful. Gaeta has been picking up our recycling in town for quite a while now. I've never once had to call the town to ask why ours wasn't picked up. They've always been there when scheduled. I've also recently found out that they took over picking up our trash. It doesn't sit on the curb for days like the previous sanitation pick up. Also, instead of throwing the cans, they place them back on the curb. Every driver I've encountered for whatever reason, has been friendly by waving or wishing me a good morning. I have nothing but praise for these men and women. Thank you Gaeta for everything!!!!!

The last 3 co-mingled recycle days these idiots took the bin and all! Now I have no remaining bin…read moreto use for recycling and will have to buy another at the risk of them taking that one, too. I've been here 34 years and have used the same type of bin as long as there's been recycling here. All of a sudden the bin goes right in the truck? Seriously?

This company sucks. They don't pick up the phones. They won't return messages, or even listen to…read morethem. They miss garbage pickup days. They will frustrate you. This is regarding their Maplewood NJ 'service'.

I've just switched to Waste Industries. It was easy to sign up and the value is great. I realized I…read moreforgot to add something when I signed up and so I had to call customer service. I easily was connected to a customer service agent who was very helpful. She handled one questions immediately but I had a second one that needed more info from someone in billing. She said she'd get back to me the next day. She did! And the issue was immediately resolved. I only gave a 4 because I've just started. But so far so very good! P.S. I do not live in R.I. I'm writing from Maplewood, NJ where I live.