We've contracted with Novalis twice: first in 2022 to fully strip and intall new shingles over our…read moreentire roof, and jusy recently to prep our large exterior chimney perimeter for the mason to install a full stone veneer. This company is entirely pleasant to work with, deeply knowlegeable, and meticulous throughout every step. We couldn't be more pleased with Novalis, and recommend them fully. This is the company to use if you really want the work done properly.

I called Novalis to replace the EPDM on the roof of a house we were planning to buy. Things started…read morewell with the owner Jonathan being very helpful during our home buying process and providing an estimate for the work needed, which we used to negotiate a credit from the seller. Once the deal went through, we heard from multiple people that Novalis was the best, so despite their higher price we decided to go with them. We had a beam with some deflection and an old ceiling/roof made of 4" wood wool. The span between the beams was larger than normal since the house was built in the 50s. Jonathan did not see this as an issue. On the day his team was ready to start, Jonathan's father, John (who used to own the company) also showed up to supervise the project. He was uncomfortable starting the project after seeing the deflection in the beam and the span between them. He spoke with his son Jonathan who continued to say it was fine. John pulled me aside and told me I should pause the project until I had a structural engineer come out. I'm really thankful for John's honesty. After taking his advice, the plans for the project changed to include ripping off the entire roof, replacing the sagging beam, adding tongue-and-groove planks for decking, two layers of polyiso insulation, and a new layer of EPDM. John continued to supervise the project and was great to work with. He answered all of my questions and was patient in talking me through the process. The job was done quickly, and the end result looked great. Coming out of winter and into the rainy season, I cleared debris from the drains. Not long after, I heard water pouring off the corner of the roof and hitting the metal downspout. I went up to clear the debris again. This became a frequent routine, as I kept hearing water come over the roof corner. I called Jonathan to come out to discuss the drain, as well as a large wrinkle near the front of the roof that had apparently been there but was now more noticeable after debris had been continuously sitting without proper drainage. I showed him pictures of other flat roof drains being set lower into the roof to allow more water to drain and prevent them from getting clogged so quickly. Jonathan did not see a problem and said any fix to the drain would involve cutting into the membrane, which I should carefully consider. We discussed other alternatives and he said he would get back to me after discussing them with his team. A month went by without Jonathan reaching out. I called Novalis to speak with him and left a message with the front desk. A week went by without a return call. I then contacted the EPDM manufacturer, Johns Manville, and one of their specialists pointed me to a PDF showing a proper drain installation on a low-slope roof. The diagram showed, and the specialist confirmed, that the drain should have been set lower into the roof. I called Novalis two more times to discuss this and what a reasonable solution would be but they never returned my calls. I spoke with two other roofers and showed them pictures to get their opinion on how serious the issue was. They both agreed that the drain was not installed properly but also said that fixing it by cutting into the EPDM could potentially cause more problems. It's a shame that things ended this way since Novalis had my trust and confidence in the beginning. I had a lot of respect for Jonathan's father and even though he was supervising the project, mistakes happen. How you handle those mistakes really says a lot about your character. Jonathan and I could have worked this out. If he had simply stood by his work and offered an extended warranty, it would have gone a long way. Even now with our ten-year warranty, I have no idea if he would honor it. It's clear that whatever reputation Novalis had was built by his father, John.

Hired elite work home improvement to do my roof and couldn't be happier. Roof and gutters came out…read moreamazing and clean up was done professionally and they left the place cleaned than they found it.

Great company, amazing pricing and great quality work. Ronaldo was very knowable and very…read morecommunicative

The gutters on the home we purchased were installed by an imbecile. Called the gutter men and…read morefixed the issue. We had 1 down spout for 50ft of gutter. Dennis identified the problem and crafted a quick inexpensive solution. I no longer have surface water draining into my crawl space. Even with crazy downpours.

Could not recommend them more! They called back immediately, came the same day for an estimate, cut…read moredown the hanging gutter without even know if I would use their services so it didn't damage my house, were incredibly reasonably priced, came to complete the job the day after I called to accept the estimate, and even fixed a downspout that wasn't part of the job. Call Dennis if you need gutter repair, replacement, or cleaning - you won't be disappointed!! I will be using him for any additional gutter needs in the future!

Fast, efficient, orderly, clean and explained everything. They did a great job cleaning and…read morerepairing my gutters. My water problem is now SOLVED!! Thank you. And reasonable price for high quality work. Highly Recommend Spotless!

Consumer beware. I called 973-936-3464 Spotless Gutter on…read more Tuesday 7/29/25 & made an appointment for gutter cleaning with Alberto. He gave me an appointment for the next day, Wednesday 7/30/25. He said the arrival window was from 8 a.m. till 3 p.m. He apologized for the long waiting time. I got up at 7 a.m. & cleared the area & driveway. At 3:20 they had not arrived & I had not received a call saying they were delayed. I called the office & Judy/Judith said they were still at another job & might be coming after that, if not she would reschedule my appointment. I told her NOT to reschedule, if I wanted to try again I would call back myself to do so. On Friday, 8/1/25 (today) at 8:30 a.m. Spotless Gutter showed up unsolicited & without me rescheduling an appointment with them. Needless to say my son sent them away. What kind of business is this? I'll let you decide.

I've used your company for many years and very satisfied each time.both with every one I spoke with…read moreon the phone and guys who cleaned my gutters ! Only reason not using this year is I moved to Oregon.. Stay safe everyone .

It took six weeks for the roof to show improvement from the cleaning. I was billed prior to this…read more In the future I would not work with a company like this.

We searched around for gutter quotes and East Gutter Cleaning was recommended by a friend and they…read moredid provide the most reasonable quote. We scheduled a date for the service and they were very quick and efficient, and the job was done very well. We reached out to request a quote for power washing and again, they provided a very reasonable quote so we scheduled a date for service. Again, they were prompt, quick and efficient. The house looks very clean and visibly pleasing to look upon. Only downside was the effects of the power wash inside our home due to old windows. The water with the dirt/grime did seep in due to the high water pressure and almost caused real damage where the water leaked near electric outlets and leaked in from our sunroof onto our computer. We wished they could've warned us to cover essentials or made us aware of this potential issue beforehand, but we weren't and thankfully damage was minimal but could've been worse. But overall, we are very happy with the work and would recommend them!

Our gutter was damaged after a storm and EGC came to us fast and performed their work to high…read morequality. I am happy with their performance and I recommend their service to the New Jersey community. Pros: - fast response - 5 start workmanship - friendly staff Cons: none

Great customer service, came out right away, explained everything, very professional. I would…read morerecommend them.

My home is basically surrounded by trees. I was requiring gutter cleaning about every other month…read moreso I decided to do something about it. I'd gone online and read numerous horror stories about companies that rip people off on gutter guards but I needed them desperately so I decided to bite the bullet. I called NJ Home Maintenance and scheduled an appointment for an appointment. A few short days later they arrived at the house for the estimate. They dropped off a few samples along with an explanation sheet explaining the benefits of each. I was rather surprised by the price which I consider to be more than fair. I hired them on the spot and could not be more pleased. The work performed, punctuality and communication were all without parallel. Speaking as someone who is very meticulous with the maintenance of their home, I can recommend them without reservation. Kudos much thanks.

I just had a great experience with VRB Group. After my last service company ghosted me for a month,…read moreI found VRB online and emailed them. They replied right away and scheduled an appointment for the next morning. The crew came exactly on time and did a thorough job at a fair price. It looks like I have a new gutter cleaning service.

VRB is very responsive, reliable, fair prices, neat and efficient. They clean our museum and our…read morehome gutters every year.