Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket…read moreinstead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend.

I recently moved to California (living on my own) after graduating college and my car knowledge is…read moreso bad since cars weren't really required for me to get around. I found out about FNP Auto through Yelp. Francisco and Pearl were very patient with me and communicative with me and my father. I appreciate the Tekmetric website, all the photos/videos and the estimates. I requested a rental and a Diagnostic, which led to Removing/Replacing my Fuel Pressure Regulator and then Removing/Replacing my Fuel Damper (took a lil over 2 weeks since my Infini30 is old, total was a lil under $1000). I wanted to do further repairs, but I am still broke from college. They also vacuumed and cleaned my car, which was nice of them.

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

This review is well earned by the sales rep Brian at the front desk. Calling Brian's customer…read moreservice one star is generous, to say the least. I came in today to get a quote for a check engine light related to an O2 sensor. Before coming in, I had already priced the part so I could confirm exactly what was needed. Prior to agreeing to the $200 diagnostic, I asked Brian whether any of that fee would be credited toward the repair if I moved forward. He told me that **half** would be credited, meaning $100, which I felt was fair. Based on that, I expected something close to the following: * Diagnostic: $200 ($100 credited) * Labor: $200 (install time is .9 hrs + 1 hr diagnostic) * O2 Sensor: $179 (the same OEM part costs $59.98 at any auto parts store) Brian then quoted me **$579 total**. When I asked about the previously mentioned diagnostic credit, he declined to honor it. I also asked if I could bring in my own part. That's when things really went downhill--and honestly, I wouldn't have posted this review if it weren't for what he said next. In a very belittling tone, Brian responded, *"Do you bring your own lunch to a restaurant?"* He then continued by saying the building costs $10K a month and that they're expensive because they can be. That may be true, but I'll never know--because I would never, under any circumstances, do business with someone who treats customers that way. Thanks for all your "help," Brian.

Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

Thans still the best! Honest fast and reliable, one stop shop that will make sure you car gets the…read moremaintenance it deserves

Love this place - I got an oil change in about 30 minutes! The last place I went to charged over…read more 2x as much and over double the time. Workers here also seem honest and get the job done! Will definitely be coming back :)

Customer Service Martin is the best! helped me with my van wiper blades. Made it so easy and…read moreinstalled with 10 minutes. Appreciate it! Linda - woman who only knows how to gas up...lol

I stopped by lastnight to get help with bench testing my 2013 Mercedes Benz C250 alternator. Ben…read moreand David were great help. David coulnd't figure out how to do the bench testing so Ben helped out and it was quite complicated to do. Thank you guys!

I had battery issue so I called former Kim's auto, I mean Tom's Auto now after I found something…read morewas not right in my car. My wife and I always go to Kim's auto for over 20 years for the regular maintenance, smog check, and etc. Finally Kim retired this year, I was wondering about Tom's auto, a new ownership. I went there to check my car and met Tommy, a new owner, he checked the battery and told me to replace a new battery as well as alternator. My battery was way overdue about 7 years since Kim replaced. That is why I heard loud noise, shaky feeling and abs alert light on. I felt relaxed after I met Tommy, especially korean mechanic we've known for years at Kim's auto. Nothing changed except the new owner, the other mechanics were same. We waited for about 3 hours in Rodeo 39 near autoshop. We discovered a new brewery, other restaurants, and etc. Finally the car was ready to go. I double checked w Tommy to make sure everything. I feel no more stress after the parts were replaced. Thanks for the reliable and awesome service. Our 1st impression on visit was great. And I got some discount on bill. Thanks again. Happy Holidays!!

We both were loyal customers for over 20 years at former Kim's Auto. Kim's Auto had Smog check as…read morewell as autoshop. We always went there for repair, engine oil, and smog check. Finally changed the new ownership as Tom's Auto. But they don't do smog check. We went there after our brunch in HB and found the battery of my hubby's car was almost dying. We called AAA service and decided to check the battery and check engin light by specialist at Tom's Auto where the location was so close from Bella Terra mall. The new owner, Tommy checked the battery and he immediately told us we needed to replace the new battery, 7 years old and the alternator. Big surprise!! I couldn't believe I saw the familiar faces. I was so happy to meet the same mechanics we knew each other for years at Kim's Auto. We had to wait at least 3 hours until they replaced the new part, the battey. We decided to discover a new mall opened 5 years ago on Beach Blvd. We found a great mall called Rodeo 39. Looks like LBX hangar vibes. We really enjoyed drinking new great beers at PAVO craft brewery inside Rodeo 39. We could spend there without stress. We got back to Tom's about 3 hours later, two mechanics were still working on the alternator of a car. We waited for about 30 mins, everything was done. We checked w Tommy to make sure everything was good. This was the 1st visit since the ownership was changed. We were confident about the service. Thank you! Tommy and korean mechanic!! My hubby was finally relaxed. No more stress on Sat. We believe Tom's Auto is reliable and friendly w Great Service!!! We are happy about the new autoshop.

Good shop, original owner for about 40 years. Honest and will work with you, mechanics have the…read moreskills & resources to do the biggest jobs

Our whole family have been coming here for years. Jay is such a nice honest mechanic. Will not give…read moreyou the runaround and will not overcharge you or say you need something fixed that doesn't. Truly an honest man in the industry.

Brought my 2008 Civic Si for an oil change, transmission, and radiator fluid flush. Gave me a…read morereally good price, fast and convenient. Staffs are really nice and friendly.

I've been coming here for a few years now and I appreciate the services I've have been receiving…read more They're knowledgeable and take their time to explain what's needs to be fixed. Dago is a great mechanic, he always takes the time to explain everything clearly, making sure you understand what's going on with your car and why it matters. His honesty, patience, and willingness to help make the whole experience stress-free. Highly recommend Dago if you want trustworthy service.

Awesome customer service.. This review long overdue for body work dome on my 2021 Ford F150 Lariat…read moretruck that was involved in a hit and run. Because of the aluminum truck bed body the shop I previously used could not fix it. So I searched around and called some well known body shops that did aluminum body work and they declined to see my truck. Thanks to Yelpers that left earlier reviews for Chang's I called and came to them. They saw me the same day which was great because I had taken off the day from work. BEST part was I was actually able to leave my truck in capable hands. They did ALL the work contacting and working with my insurance company, AAA (who did an awesome job too). Simon and his crew kept me updated along the process. Happy to report the work was great and the calibrating of the truck sensors were perfect too. Last shop could never get the rear right sensors right and I always would get a false warning. Thanks Simon!

Thank you, Chang's Auto Body Shop, and Simon for the best estimate and great service…read more Simon made the drop-off for my BRZ's rear bumper repair easy. They did find more issues after removing the bumper, and I trusted them to add the extra work beyond the initial estimate. They also say yes when I ask for a bumper polish, and everything has held up great even months later. Highly recommend!

Great experience! They were able to see me the same day on short notice and helped me with the…read moreserpentine belt on my Jeep right away. Super friendly, responsive, and very fair pricing. Definitely recommend!

Great place for all vehicle repairs -Jesus is awesome-I take my car to Beach Auto Tech for all my…read moreissues!