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    PCH Custom Audio

    3.5 (182 reviews)
    Open 10:00 am - 6:00 pm

    Services - PCH Custom Audio

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    Auto customization

    Auto electronics installation

    14 More Services

    Auto electronics repair

    Auto exhaust customization

    Auto exterior customization

    Grille customization

    Auto interior customization

    Leveling kit installation

    Leveling kit repair

    Lift kit installation

    Lift kit repair

    Auto wheel and tire repair

    Suspension work

    Wheel, rim and tire customization

    Vertical door installation

    Wheel alignment

    PCH Custom Audio Photos

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    Recommended Reviews - PCH Custom Audio

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    Front of store I wouldn't recommend anyone to come his customer service is really bad just there for your $$

    Wow!! Horrible service from Juan. No good customer service. Literally made me not want to go back ever again.(which I won't) Mind you I spend plus 5k for my audio to have a short circuit. I wouldn't recommend this place at all find a spot that actually values customers and not just there for your dinero. Zero stars

    Look at how they left my brand new trucks wires under my glove compartment

    1 Star -- Worst car audio experience of my life This is easily the worst car audio shop I have ever dealt with in my life, and that says a lot considering I've used everything from swap-meet shops to cheap car audio installers in the past. I have never seen work this careless, sloppy, and unprofessional. I brought my brand new 2025 Chevy Silverado to PCH Audio in Wilmington for what should have been a straightforward, professional install: an amp rack, amplifier, dual 12" subwoofer setup, and a full speaker upgrade. The bill was around $1,800, so I expected competent, professional work. What I got was the complete opposite. After inspecting the install and having it checked by a real, reputable shop, we discovered: * They used wood screws in the installation * The electrical connections were done poorly * They cut into my brand new factory wiring instead of using proper adapters * They cut up my stock speakers and used them as makeshift adapters instead of installing the proper $9 plastic mounting adapters * The wiring job was so bad that it damaged my alternator and battery This is a brand new truck, and these problems did not exist before their work. To make things worse, I had to take my truck to a competent professional shop and pay again to: * Fix their wiring mistakes * Repair the damage they caused * Redo the installation the correct way So not only did I pay $1,800 for terrible work, I had to double pay to undo their mistakes. I have photos documenting everything: the hacked wiring, the butchered factory parts, and the poor-quality installation. This shop cuts corners in ways that can seriously damage your vehicle. If you care about your car or truck at all -- especially if it's new -- do not bring it here. I am currently trying to get a refund. Save yourself the money, the stress, and the potential damage to your vehicle and go literally anywhere else.

    Eduardo M.

    Got a JVC stereo Installed for my Impala, when I got home the sound came out static, brought it back and they fixed the issue no charge..great customer service from the front desk.. will be back!

    Before lifted 3.5"
    Gilbert C.

    Anyone need there truck lifted come here great service and great prices. They hook me up on my 2024 Silverado 4x4 lifted 3.5" Thanks again for the great service my go to spot for my truck and cars..

    Mickey Mouse wiring
    Omaid M.

    DO NOT COME PLEASE !!! THEY DO MICKEY MOUSE WORK! I finally got a chance to make a review. Let's first start off with the head lights. They did not have the size for the bulb for my headlights. It was to small, they said "come next week we will get you the right size" so I came the following week and they said the bulbs came. They end up installing it, they ended up used the same bulb as last week and they used glue to place them on. They GLUED MY HID BULB TO MY HEADLIGHT!!!! Not just one but BOTH! I asked them about it and TIMOTHY said "you wanted your light so we installed them" if you never had the correct bulb then don't install it. Or you don't have any then screw it just say no. And give me my money. EACH HEADLIGHT COST 300$ USED! And the freaking head lights burned out a month later which is when I found out after checking that it was glued NEXT, you will see wiring, CHEAP WIRING wired to my car which makes sense why it burned out in 1 month. That whole month I smelt plastic burning under my hood and found out the blue protection on the ballast piece wasn't even taken out which could've caused a fire!!! Like why???? Why couldn't you just do the easiest thing. NEXT, they drilled a whole in my firewall, why didn't you just route it though the wiring harness or something. Now I get bugs, water, and dust coming in the hole. I can smell oil coming in from the hole. THEY WILL GIVE YOU A DISCOUNT ON 5 STAR REVIEWS, MAKES SENSE WHY ALOT OF PEOPLE GO FROM 5 STARS TO 1 STAR AFTER SEEING THE WORK LOLOLOLOLOL IF YOUR READING THIS, PLEASE DONT COME. I refer going to AUDIO MOTORSPORTS in Carson they do a good job and fixed all the problems they've done. As you can tell, on there reviews they do a bad job on everything !!! DONT COME PLEASE DONT COME PLEASE!

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    3 days ago

    Came to install a amp radio and a alarm in my truck I was helped out by Juan really cool guy thanks

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    Great Customer Service from Joe! He helped me a lot and knows his knowledge. I am very happy with my purchase! Thank you Joe!

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    Page 1 of 5

    Ask the Community - PCH Custom Audio

    Do you work on old cars? I have a 51 Chevy that I need rewired? I have the box and 2 amps in the trunk 4 speakers inside the car but somethings wrong with the connection. If…

    Hello,We can definitely take care of the issue. Come down and will check it out for you for free.

    View All 5 Questions

    Review Highlights - PCH Custom Audio

    I spoke to Sam and Rick about putting in new tunes and they both gave me many great ideas on what my options were.

    Mentioned in 32 reviews

    Read more highlights

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    Audio MotorSport

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    The pricing was honest and transparent from day one, no hidden fees no surprise charges and no…read moreattempts to bundle in services I didnt ask for they quoted me fair and stuck to it and in a industry where aggressive sales tactics are so common this shop really stands out for treating customers like intelligent people. the installation itself was flawless, the technicians were professional and efficient and they positioned the subwoofer perfectly, ran the wiring clean, integrated the amp with my existing system and just made sure everything was dialed in right before I left. I walked out with a subwoofer and amp that sound incredible and are installed perfect but more than that I walked out knowing I'd been treated fair and that these people actually cared about doing the job right instead of just maximizing the invoice. if your tired of the typical sales pitch where every visit turns into a conversation about upgrades you dont need this is your spot they respect your time your budget and your intelligence and honestly I couldnt recommend them more.

    I was shopping around for a subwoofer online, but nothing beats going into a store and actually…read moretalking to someone. I had some time this weekend, so I stopped by Audio Motorsports to get some advice and ended up just doing the install, since they could do it now, and the price they offered me was great. Nick was an excellent salesperson; he's an old-school guy with a deep history and knowledge of audio, and he helped me get off the fence with the different brands and boxes I was researching. I was originally looking at some subs for under the seat, but ended up getting a Kicker sub with Nick's advice, since he said under-the-seat subs aren't that great and, for the same price, a boxed sub with an amp will sound better. The installation took about an hour and a half, and you can either wait in-store or at a few nearby plazas to eat and wait. The install itself was clean and professional. Overall, loving the bass. I might be back soon if I upgrade the stock speakers in my ride to improve mid- and high-frequency clarity. On another note, I didn't know they also do tinting. Nick offered a good deal, but it's too bad I just recently had my tint done elsewhere. If I had known, I would have saved some money on my tint by doing it at Audio Motorsports.

    Pro-Tech Car Stereo & Tinting

    Pro-Tech Car Stereo & Tinting

    (226 reviews)

    just got my 2026 Bronco tinted here, and once again, these guys knocked it out of the park! As a…read morereturning customer, they previously did the tint on my Wrangler, which you can see on Google reviews, I already knew I was in good hands, but they still managed to exceed expectations. The staff is always incredibly friendly, welcoming, and genuinely professional. They took the time to work with me to make sure everything was exactly how I wanted it for the new truck. Their pricing remains highly affordable for the premium quality of work they deliver, and the final look is absolutely flawless. If you need your vehicle tinted by people who are honest, friendly, and do amazing work time after time, this is the spot. So glad to be a repeat customer!

    I brought in 3 cars throughout several years and had great experiences in the past except for my…read moremost recent. Angel was very nice and we agreed on a price over the phone for the Llumar CTX in 20% VLT. After they were done, the tint seemed unusually darker than my other 2 cars which supposedly has the exact same tint. Brought it back to get it metered, and they installed 5% and not 20%. They agreed to remove and re-install free of charge but I wasted basically a full day to get it redone. To be honest, I'm not even sure if they used Llumar CTX since a lot of the tint rolls are already out of the box, and the rolls that are inside the box do not even match the VLT indicated on the box. Overall, I'm satisfied but will most likely take my cars elsewhere going forward.

    Kike's Auto Sounds - Installed my JL W7 it Hits!

    Kike's Auto Sounds

    (33 reviews)

    Wilmington

    The service at this shop is awesome, they know how to treat a customer and they know how to make…read moreyou happy. The quality of work is excellent, they do good work and a fair price. The service I requested was re connecting my amps and installing all the speakers on my car. They did an excellent job with the instal.

    I had a very disappointing and unprofessional experience with this shop…read more I came in yesterday to ask about getting my car windows tinted. Kiké told me he could not do it that day, but specifically told me to come back Saturday at 10 AM and that he would take care of it. I showed up today at the time I was told, only to be greeted by a young kid who asked if I had an appointment. I explained that Kiké told me to come in at 10 AM. Instead of honoring what I was told, they acted like they had no idea what was going on and said other people with appointments were already ahead of me. I would not have wasted my time driving there if I had not been told directly to come in. What made it worse was that they kept me standing around with no clear answer, no real confirmation, and no respect for my time. It felt like they were prioritizing other people who showed up after or people they personally knew, while I was left waiting with no explanation. After waiting long enough, I finally asked directly if they were going to take my car in or not. Instead of giving me a straight answer, they just asked for my phone number and said they would call me. At that point, I left. This was a complete waste of my time and a very poor way to treat a customer. If you tell someone to come in at a specific time, then honor it. If you cannot take the car, be honest upfront instead of leaving the customer standing there. Based on my experience, I would not recommend this place. The lack of professionalism, communication, and basic respect for a customer's time was unacceptable. they might give you a cheaper price here, but it's not worth the headache. You have to deal with these people. Imagine you have to come back to do a retain because there's a bubble inside your tent. These guys are gonna waste your time.

    PCH Custom Audio - stereo_installation - Updated July 2026

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