I needed a new micro-server for a home NAS. A quick web search found that these guys had stock at a…read moregreat price - and they were local - so I gave them a try. I had heard that the store can get busy so there might be a wait, however when I arrived there weren't any other customers. The three sales guys nearly fell over themselves to serve me.Once that was sorted, the assistant was very helpful with some great advice. Within fifteen minutes I had everything I needed to build my server paid for and was on my way home to put it together. Highly recommended.

I was building a home server and came to this store with a list of parts and the need for a bit of…read moreadvice. The man who served me clearly did not want to be there and could provide no help (I could hear the other salesman being very helpful with another customer, luck of the draw). Was not able to view a computer case out of the box before paying for it because then they "would not be able to sell the item as new". Fair call? You decide. To me it was frustrating. Three stars due to unhelpful customer service, bordering on rude. I wanted to award less but I'm taking into account that I really need a coffee!

I traveled to Melbourne on vacation and my Dell laptop went dark during my stay there. I brought…read moreit to OnTheGo. The tech 'Kevin' theoretically repaired it for $260Au, but after I left the country, it went dark again in 3weeks. When I returned to the States, the local repair place saw no signs of a repair, but replaced the motherboard and that fixed the problem for good (including 2 other nagging screen & mouse problems that didn't get fixed by Kevin). But that cost me another $185US. Obviously, I could not pay the expense of another plane ticket just to go back to Melbourne to have them repair it (especially at the risk of another failure), so I requested some remuneration for the repair here from OnTheGo owner 'Lawrence' via his WhatsApp and Line #s because he had a 3month warranty on the repair. It has been 3months and I received no reply (and we had communicated with these lines during the repair so I know he's listening). I consider his warranty and communication flaky if you go there for anything.

Got my surface pro repaired last week. Love the service at On The Go. I would love to recommend…read moreOnTheGo Glen Waverley store!

Booked in to get a new ipad last week…read more Upon arrival and a great sales spiel from the Apple consultant, i was advised, sorry we don't have any ipads available! Wish i was told that before driving out to Apple Doncaster! Thats like going to KFC and being told on arrival, sorry we dont have any Chicken! Whats the point!

So... yesterday at about 3.30pm I killed my Mac. I dropped…read moreit on its side while it was charging on the concrete, amid an oily coconut tanning frenzy. Dam you random 28 degree day... seriously! 0.34 seconds later I was on the phone to the Apple Mac Doncaster store sobbing, hoping I wouldn't be judged be tech nerds for taking its life prematurely, or even worse labelled a murder. The conversation went a little like follows: Frantic Voice: "My Mac isn't working and I need help" Nerd Voice: "O.K Let's go to the start menu and find the...." Frantic Voice: "No, It won't turn on.... I dropped it..." Nerd Voice: "You did what..?" Frantic Voice: " I dropped it." Nerd Voice: "Well, that's probably why it isn't turning on then isn't it?" (Judgmental eyes burn through phone) Awesome, me and the tech nerd are on the same page... Following on from our conversation he offered me an appointment at the Apple Mac Doncaster store as he "clearly couldn't help me from the Brisbane call centre" in the hope of finding a resolution. My one reservation prior to visiting the store was fighting the billion other tech nerds grazing in tech nerd heaven that I would have to compete with. Thankfully they knew I was coming, greeted me at the door and somehow scanned me and my MAC in ready and waiting to see the specialist. After a long winded assessment and a bit of 'out the back' emergency surgery, the prognosis wasn't all bad. Apparently the plastic casing surrounding the charge area was all that was affected, but that meant the whole bottom case needed to be replaced in order for it to charge again. I was slapped with a quote of $700 (worst case scenario) and was told it wasn't able to be fixed today and that I would need to leave it for a 5-7 day turn around... Although my "Mac Genius" was super friendly and did empathize with my situation I still felt as though he could have tried a little harder. If there was a workshop out the back, then why couldn't he grab a hammer and start banging. Its only a little bit dented, wishful thinking I guess. Devastated... Time for a new MAC I think..

This computer store is conveniently located in the subway on Flinders Street connecting to Flinders…read moreStreet Train Station. It is slightly off-putting to come here at first as this establishment appears to be dirty and full of computers everywhere. A great, convenient locale which trades as a computer repair store; a store that buys and sells laptops and is also a high quality and fast Internet Cafe with cheap printing facilities. The rates are fairly cheap; we are talking about $2 for 20 minutes use of the Internet; not unlike paying the same amount for only half the time. And the loyalty system is quite good here as well. Regardless of how long you are on the Internet at any given moment; a minimum of 20 minutes is best to get your money's worth; for every five visits you earn credits to ensure that your sixth visit in using the Internet here is free of charge. Overall great value and prompt, friendly service. The same person is in all the time (he could be the owner) yet he always stops what he is doing at any given moment to look after each and every customer which is good to see; it is fantastic.

Brian is a great guy and he does things a lot cheaper than the stores…read more It's good to keep him in mind if you don't want to get fleeced. P.

I wanted to buy a TV and called the store to see what they had in stock. Archie, who spoke to me,…read morewas so helpful. He advised me on a TV and how portable it was. I decided it was too big to pick up, so asked about delivery and installation. He explained all the options clearly and sent me a link to purchase it, talking me through the steps. They should pay him double - he was so courteous and helpful, and made it all so easy, and my new TV will be coming on Monday. I'll definitely use this store for future tech or appliance purchases.

Even though the store is big and the prices are alright, especially in the laptop section I came…read moreacross a lot of cheap goods. There seems to be a trend with JB Hi-Fi because I experienced the same thing with their CDs when my case were completely scratched up. Service: The employees were kind and helpful, but it's also a bit confusing because they don't have a set uniform. This one guy came up to me and said hello and I thought he was hitting on me (or maybe I just have an overblown ego) and so I awkwardly said hi. He then went over to man the cash register. This guy was in a sweatshirt and jeans. I guess I was supposed to tell he was an employee from the nametag dangling out of his pocket? Overall, the store has okay prices, but honestly they aren't amazing low to the point where you can give up the quality of the product as well. --- Also, JB Hi-Fi has several branches, all in a row but selling different things (with some overlap). Why can't you just combine it into one super-store, especially when they're all next to each other?

my screen literally came off my phone and for only 120 this shop had it fixed within an hour, it…read moreworks perfectly and was repaired with a real top of the line apple screen. good customer service too.

Very helpful and gave us a good price to fix our kid's broken iPad screen. Great result - would…read moredefinitely recommend.

You know JB Hi-Fi - they have everything from the hottest movies to the latest gadgets. The prices…read moreare very competitive. I have brought a lot of stuff here. Finding a free staff member can be problematic. They are easy enough to spot (with their badges) - but there is usually a queue of other customers. Good value but you need to be patient.

hard to find a person to answer the phone especially in entertainment area. otherwise good prices…read moreand delivery fee is quite reasonable compared to other stores.

Great toy shop with plenty of Toys, for all ages and great gift ideas. Also able to order in what I…read morewanted. Lovely staff who were very helpful. Great shopping centre with ample parking.