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    TryTerra Pty Ltd

    4.4 (7 reviews)
    Open 9:00 am - 6:30 pm

    Services - TryTerra Pty Ltd

    Data recovery

    Device support or repair

    Mobile phone body repair

    3 More Services

    Mobile phone support

    Tablet body repair

    Tablet support

    TryTerra Pty Ltd Photos

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    Roobotech - Roobotech provide high quality mobile phone repair service

    Roobotech

    (1 review)

    St Kilda

    BEWARE!! Please read!! If you have a Google phone please run / drive / swim the heck away from…read morethese guys as quickly as humanly possible. The only reason they have high reviews is that they offer free screen protectors for Google reviews. I had a cracked screen on my Google Pixel 6a and took it in for what I thought would be a fairly straightforward replacement. Alas. My soul proceeded to leave my body over the course of the next FOUR WEEKS as I traipsed back time and time again to try and get the phone working again after the crappiest workmanship possible. The first screen replacement they did broke the proximity sensor - meaning I couldn't use my phone as an actual phone. Then they stuffed up the fingerprint sensor too. They kept saying "oh your phone will be different after a screen replacement" and mansplaining. What a joke. In the end they agreed they stuffed it up and offered me a crappy bright orange replacement phone. I ended up forking out for a new Samsung elsewhere as I didn't trust that the crap replacement would even work. Probably the worst tech / retail experience I've ever had in my life.

    From the owner: Australia's Best Refurbished Phone Store…read more Roobotech is not only a phone repair shop in Australia but also a premier refurbished phone store. We offer a wide range of second-hand mobile phones, High quality Reconditioned mobile phone, and OEM Renewed Mobile phone, that have been carefully inspected and restored to their original condition. Our certified refurbished phones come with a warranty, giving you peace of mind and excellent value for your money.

    The iPhone Guy

    The iPhone Guy

    (1 review)

    I brought my Ipad Mini to the iphone guy for a home button repair…read more Informed screen would need to be replaced to repair home button. It was approx $150 repair 1st Issue: Device was returned with cracked antenna cover on top of ipad. On initial inquiry I was informed that any prior damage would have been documented by technicians when the device arrived and we would be able to establish if it had occurred when device was in their care. If it wasn't documented they would be able to fix it no problems. I walked out of the store pretty happy. I was notified by text message that the device was ready to be collected- they state this damage was common and not a feasible repair. Further stating that it is not a requirement of technicians to check this on intake: the checks consist of overall rear casing condition and functionality only. I wasn't too happy with this news and also the delivery by text message not a phone call. I was not happy with this response and very disappointed that there is a complete breakdown in the process for care and recording condition of device. I do not think the onus should be on the customer to prove the condition of their device form hand over to when it is collected. When collecting the device in store I was informed that the antenna cover is not replaceable, and if it were they would just fix it. Once again leaving me with a bad taste that it was a financial decision not to repair the damage that they had not recorded on intake of the device. There was a process break down and as a customer- I felt like I was told "we didn't check the device first- so it is your problem not ours". I walked out of the store with the impression re-skining the device would be very expensive so all liability was denied. I understand that I cannot prove the device was damaged in their care- but nor should I have too, If their process doesn't protect them from accidental damage in their care, why should the customer have to prove damage was caused. I was offered a free $50 screen cover to smooth the issue over, I did not accept this as I was not fishing for a hand out. I just want my device returned in the condition I dropped it off. I handed my device over in good faith that skillful work and due care would be taken with my device. I think that this is reasonable for any customer. 2nd issue: When using the device weeks after repair (i use the device for mapping software in remote areas) the device began to play up with issue with the new screen that was fitted. It became unusable several hours from reception- Not ideal. I was pretty frustrated. I returned the device under warranty but was not given any guarantees until the device was opened to see what was occurring, I was verbally informed I would know by the end of the week. Two weeks later I was yet to hear anything. I emailed and received a response that my phone number had been listed incorrectly and they had been trying to contact me the device was ready to be collected. My phone number had been used with the prior correspondence with no issue so it was disappointing that I was waiting around for no reason. Overall not stoked with the experience. Damage to cover- superficial but frustrating Faulty screen replacement- frustrating that this occurred but was resolved. 1 star. Logging incorrect contact details for warranty repair- very Frustrating - all my correct details had been available prior. I wont be returning any time soon. I had heard great things but my experience was a nightmare. 1 star, Total 2 stars.

    From the owner: The iPhone Guy is one of the oldest and most trusted repairers in the Geelong region. From a humble…read morestart in Ocean Grove to four stores across Victoria, there's a reason why people continue to recommended us time and time again. With well over 80,000 repairs and counting to mobile phones, iPads, tablets, laptops and other Electronics, The iPhone Guy is the number one choice.

    TryTerra Pty Ltd - computers - Updated July 2026

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