MSY have been open for a few years now. I've been coming to this store for about three years, but I've been to some of the other stores too. This is the closest one to me, but I've found they're all much of a muchness.
Five stars is a big call. There are some very big caveats to that rating, though. The first is that you absolutely must know what you're shopping for. Don't turn up and expect demonstration stock and staff showing you stuff. This isn't Harvey Norman. If you've got no idea about computer hardware, either take someone that does know (and presumably will be putting your computer together for you), or don't go.
The second major caveat is that customer service is generally pretty poor. It's gotten better, but it's still not that crash hot.
In the old days, you'd turn up, probably with their price list printed off, line up, ask for your parts, pay and leave. I went in yesterday and they'd changed it. You now walk through the shop, pick up what you want and then go and pay for it. I think it's more crucial now that you have that price list with you than it was before, because you're picking the parts yourself, and you need to know what the packaging looks like.
So why five stars, after all that? Price. It's probably the cheapest place to pick up computer hardware in Australia. It's so cheap that I'm pretty sure this place is almost singlehandedly responsible for the death of computer swap meets.
I've put together a few systems with stuff from here. Haven't had to return anything yet. read more
