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    Recommended Reviews - Mobifix

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    9 months ago

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    4 years ago

    Very helpful and gave us a good price to fix our kid's broken iPad screen. Great result - would definitely recommend.

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    People searched for Mobile Phone Repair 739 times last month within 15 miles of this business.

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    YesJesMobile

    YesJesMobile

    (2 reviews)

    Fitzroy North

    I had the exact same experience as the other reviewer on here...I wish I'd read his/her review…read morebefore going here! Had my screen fixed by this guy and the screen stopped responding within 4 weeks. I took it back and told me I had to pay again explaining that a thin scratch was the reason it stopped working. Total scammer - avoid this guy!

    I have had my screen fixed twice here. The first time it…read moreended up with a hairline crack in it and the screen stopped responding within a week. I took it back and told me I had to pay again explaining that the crack was the reason it stopped. A month after I had the new screen, the screen stopped working again but had no crack and hadn't been dropped. I called to ask for a free replacement because the screen he fitted was faulty but he became extremely irate and told me I had to pay. He said that it only comes with a week guarantee (which he never told me) and if I want a longer guarantee I need to pay $50 more at the time of getting the screen replaced. WHY ON EARTH WOULD I PAY $70 FOR A PHONE TO WORK FOR ONLY ONE WEEK! He yelled and me and told me it's my fault that I didn't ask about how long the screen should last for. He also told me that if I don't like the quality of the screen then I shouldn't go back there. Which I wasn't planning to - I just wanted my free replacement for the dodgy screen. I liked Tap in the beginning and recommended him to all my friends but after this I don't have a nice word to say about him. I also have the feeling he gets these phone calls a lot because what he was saying was very rehearsed. A little bit of customer service goes a long way and unfortunately for him he has no customer service at all. AVOID AVOID AVOID!!!!

    id

    id

    (11 reviews)

    South Yarra

    I have to admit that I went to iDoc to get my phone repaired despite reading Sam B's review here…read morefirst. It's hidden under that grey link that says "1 review that is not currently recommended". I recommend reading it, it's an entertaining review. I first considered getting my smashed iPhone 6 glass repaired at iDoc though due to the fact they had the cheapest repair price I could find in Melbourne, they use genuine parts and their Google reviews were very good too. The cheapest AND the best? Those two things rarely go together, so I was a little sceptical at this stage and decided to check out Yelp. Sam B's tale of woe suggested something may be up, but this only spurred me on; danger somewhat excites me. Would I too be faced with being ripped off by a screaming phone repairman who resorts to physical violence when questioned about the validity of the repair cost? So, like the busty blonde trope in a horror film who hears a bump in the night outside while a serial killer is on the lose and decides it would be a good idea to go outside and check out what that noise could have been, I booked an appointment to get my iPhone 6 repaired at iDoc's city location. What ensured was a thoroughly professional, if non-eventful exchange with a friendly guy who did an amazing job of repairing my shattered phone screen and charged me $5 less than their advertised price online. I was almost disappointed by how well everything went. My iPhone 6 is literally as good as new. Despite the comparatively cheap price I have absolutely no reason to doubt that iDoc uses genuine parts as claimed, and the repair job was so well done that there is absolutely no indication that it was ever broken to begin with. iDoc Wins! Flawless Victory!

    After using iDoc to repair my broken screen, they fixed it quickly with no initial issues. However,…read moreI woke up two days later with a screen that had cracked under pressure! When I asked them to fix it they did not believe me, but ended up giving me a 20 dollar discount to get the screen fixed AGAIN! This is now where all my issues have begun. My home button no longer works since the screen has been 'fixed', so I went in today to ask it was because of the screen change, before I could even finish my sentence I was given a "never in history has a screen repair caused a home button to stop working" this came to a shock to me as the home button is technically part of the screen and could possibly be damaged in the process. After pulling my phone apart he told me that he could replace the button but it would cost 40 dollars but I would no longer be able to use Touch ID or he could fix the Touch ID but not the button. This all seemed a little too suss and hard to believe so I turned down the offer. I then went to MyMac to get some advice on the experience that I just had and here is what they confirmed for me... 1. the home button is part of the screen 2. It is a constant issue that people go to third parties (Like iDoc) and have the home button damaged in the repair process of the screen. This is likely to the fact that they PRY the screen off with a flat head screwdriver. 3. MyMac will NOT repair any iphones that have been 'repaired' by a third party. 4. It costs over 200 dollars to have this fixed at Apple. so since my first experience with iDoc that cost me $80 and then a further $70 (i bought a screen protector from them as well), my home button work, my phone won't charge in my laptop and my battery does not work properly. Therefore the total cost of these NEW issues outweigh the cost of a new phone completely. I fully believe that these issues have occurred since my trip to iDoc and am completely disappointed with the service they provide or lack of. I am completely turned off the idea of ever going to a third party again especially this one!! Service is crap, they create more issues than they solve and then refuse to fix them/admit that it was there fault. DO NOT TRUST THEM.

    Mobifix - mobilephonerepair - Updated May 2026

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