This is just a really small mobile phone shop in the mall, but I'm rating it pretty high because of…read morethe terrific customer service. I was looking to buy one of those portable internet thingamabobbers and the man was really helpful in getting one. He gave his suggestions for the best plan and was pretty genuine about it as well. I got the pamphlet with a list of all the different plans, deals, and providers and ended up choosing a certain one. A few seconds later he pointed me towards another plan that was half off that he forgot to mention, which saved me about 40 dollars. Not too pushy, helpful, and saves me money. What a great guy.

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

BEWARE!! Please read!! If you have a Google phone please run / drive / swim the heck away from…read morethese guys as quickly as humanly possible. The only reason they have high reviews is that they offer free screen protectors for Google reviews. I had a cracked screen on my Google Pixel 6a and took it in for what I thought would be a fairly straightforward replacement. Alas. My soul proceeded to leave my body over the course of the next FOUR WEEKS as I traipsed back time and time again to try and get the phone working again after the crappiest workmanship possible. The first screen replacement they did broke the proximity sensor - meaning I couldn't use my phone as an actual phone. Then they stuffed up the fingerprint sensor too. They kept saying "oh your phone will be different after a screen replacement" and mansplaining. What a joke. In the end they agreed they stuffed it up and offered me a crappy bright orange replacement phone. I ended up forking out for a new Samsung elsewhere as I didn't trust that the crap replacement would even work. Probably the worst tech / retail experience I've ever had in my life.

From the owner: Australia's Best Refurbished Phone Store…read more Roobotech is not only a phone repair shop in Australia but also a premier refurbished phone store. We offer a wide range of second-hand mobile phones, High quality Reconditioned mobile phone, and OEM Renewed Mobile phone, that have been carefully inspected and restored to their original condition. Our certified refurbished phones come with a warranty, giving you peace of mind and excellent value for your money.

Five visits to Fixaphone on Carlisle Street and Glenhuntly Road, and each time old time customer…read moreservice, professionalism and integrity. My Galaxy Fold 4 is broken- I so happened to be at Malvern Central yesterday and noticed a Phone repairer and asked him what it would cost to repair. He told me $1300.He was polite and helpful and even charged my replacement phone. Today I went to Fixaphone and saw Chris.. He looked at the phone and told me immediately to make a warranty claim and even told me from my 'recent' on my temporary phone I was using that I was in the 24-month Warranty period. Why would I go anywhere else other than Fixaphone? I offered to pay for the considerable time he spent with me- he declined. I will always go to FIXAPHONE.

I went in with a very simple problem - I'd inserted the sim card into the wrong section…read more The guy who served me (in Carlisle St) was able to extract the sim card within a minute. He didn't know the tablet well so wasn't aware it was for a media card but thst wasn't his fault as I didn't give him the opportunity to research it properly and was adament it was where the sim card was located. He was very patient and helpful and refused to charge me because it was such a simple job. In all honesty if he had charged me I would have been disappointed due to the issue being resolved so quickly. So great morals and work ethic too. I later found out from Samsung that the tablet model I have doesn't have sim card capabilities. Very happy. Hope they do well.

Low price, but definitely not worth the risk! I brought my…read moreHTC M8 in here with a smashed screen, they replaced the screen but it sat very crookedly so I asked them to fix it, they then made it a bit better but the screen never sat flush. After a couple of weeks the screen stopped working due to a connection issue so I took it back as it was still within the warranty time. They replaced it again but after a few more weeks the glue didn't hold and the screen detached from the body and this was after the warranty. The screen eventually stopped working and so I needed to get it replaced somewhere else. The people at this other store opened it up and informed me that a really bad repair had been done and that electrical tape was used over a connection which is apparently a really stupid move.

Shoddy workmanship, fail to keep agreement and poor customer relations…read more In April 2014 I sent my Xperia Z Ultra to VG phones with a cracked screen. They returned the phone 1 week later with a replacement screen, but the front camera no longer worked nor did the proximity sensor. I sent it back to them. After 1 week I called to determine what the delay was and was advised that there were delays in getting parts. I am a patient man. I got the same response each month when I called. In Sep 2014 I expressed my disappointment and was offered a new replacement phone for an additional cost of $200. I declined this offer and demanded my phone back in working order. In mid Nov 14 (6 months later) they advised that they could not source the parts needed and offered me a full refund and return of the phone. I was expecting the phone to be in the same condition as it was when I first presented it to them (original broken screen installed). However, there was additional damage - the back flexed and the side SIM cover was damaged. This was identified by another repairer who would not offer me any guarantee that he could fix the unit. I returned to VGphone store on 7 Dec 2014 and demanded they repair the phone at the original quoted price. They refused saying they could not get parts. When I asked if they would fix the phone if I get the parts, they agreed. There was no indication of cost and they left me with the impression that the labour would be covered by them in compensation for the trouble and delays they had caused. That day I sourced a screen from Hong Kong and it arrived at VGPhones on 15 Dec. Now they are demanding a $50 labour charge to install the new screen. They have made no attempt to compensate for the damage they did nor the inconvenience and delays they caused.

Fix a Phone offer an amazing service that does not compare to the type of service that you will get…read morewhen you walk into Optus or and Apple store for example. I cracked my phone screen not long ago and took it to this store where they fix my phone onsite and called me within 24 hours to pick it up. They even offered me a phone to borrow whilst mine was being fixed. The cost of the repair was also a lot cheaper than what it would have been elsewhere as my phone was out of warranty.

I went here to get my phone repaired and when I got it back, ALL of the photos were gone and the…read moremicrophone and speaker didn't work. We asked them why this had happened and they said that it was nothing to do with them. The same thing happened to my family friend. Very dissapointed.