This is just a really small mobile phone shop in the mall, but I'm rating it pretty high because of…read morethe terrific customer service. I was looking to buy one of those portable internet thingamabobbers and the man was really helpful in getting one. He gave his suggestions for the best plan and was pretty genuine about it as well. I got the pamphlet with a list of all the different plans, deals, and providers and ended up choosing a certain one. A few seconds later he pointed me towards another plan that was half off that he forgot to mention, which saved me about 40 dollars. Not too pushy, helpful, and saves me money. What a great guy.

Low price, but definitely not worth the risk! I brought my…read moreHTC M8 in here with a smashed screen, they replaced the screen but it sat very crookedly so I asked them to fix it, they then made it a bit better but the screen never sat flush. After a couple of weeks the screen stopped working due to a connection issue so I took it back as it was still within the warranty time. They replaced it again but after a few more weeks the glue didn't hold and the screen detached from the body and this was after the warranty. The screen eventually stopped working and so I needed to get it replaced somewhere else. The people at this other store opened it up and informed me that a really bad repair had been done and that electrical tape was used over a connection which is apparently a really stupid move.

Shoddy workmanship, fail to keep agreement and poor customer relations…read more In April 2014 I sent my Xperia Z Ultra to VG phones with a cracked screen. They returned the phone 1 week later with a replacement screen, but the front camera no longer worked nor did the proximity sensor. I sent it back to them. After 1 week I called to determine what the delay was and was advised that there were delays in getting parts. I am a patient man. I got the same response each month when I called. In Sep 2014 I expressed my disappointment and was offered a new replacement phone for an additional cost of $200. I declined this offer and demanded my phone back in working order. In mid Nov 14 (6 months later) they advised that they could not source the parts needed and offered me a full refund and return of the phone. I was expecting the phone to be in the same condition as it was when I first presented it to them (original broken screen installed). However, there was additional damage - the back flexed and the side SIM cover was damaged. This was identified by another repairer who would not offer me any guarantee that he could fix the unit. I returned to VGphone store on 7 Dec 2014 and demanded they repair the phone at the original quoted price. They refused saying they could not get parts. When I asked if they would fix the phone if I get the parts, they agreed. There was no indication of cost and they left me with the impression that the labour would be covered by them in compensation for the trouble and delays they had caused. That day I sourced a screen from Hong Kong and it arrived at VGPhones on 15 Dec. Now they are demanding a $50 labour charge to install the new screen. They have made no attempt to compensate for the damage they did nor the inconvenience and delays they caused.

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

A cheap little outfit who specialise in repairs for phone-toting clientèle with butter fingers…read more Communication can at times be difficult and the services are not particularly broad, but if you need a screen replaced/fixed on an iPhone or Samsung phone, this establishment is difficult to beat on price, quality and turnaround in the CBD.

The iPad screen they fixed is now horribly pixelated and has nasty sharp edges. The work was really…read morepoor but they wouldn't give me iPad back until I paid them. I really regret using them and should have gone to Apple instead. Silly me for being cheap!

I got the charging port in my Galaxy S5 replaced at City Phones today and the service was great…read more The guys were extremely friendly, fixed my phone in 50mins, AND charged $45 less than I was quoted at the more well-known phone repair places on Elizabeth Street in the CDB. I can't recommend them enough!

Dropped my ipad for quick repair, did very nice and professional work since screen needs to be…read moreglued. Repair done in 45 minutes. Also stock all good brand cases.

The owner of CPRepairs performed above and beyond to fix the problem with my Samsung Note 8…read more My phone kept saying "moisture detected" and could not be charged even when it was completely dry. Other phone repair place told me that should the charging por change resulted in phone damage, they would not take any accountability and would only return partial payment Not only the owner of CPRepairs Lab ordered the missing part (free of charge) and fixed my mobile phone, he gave me a 3 months guarantee. I could not thank CPRepairs Lab enough for saving the day. They will be my go to and I recommend their service without any reservation.

These guys are total rip offs. Does poor jobs in replacing iPad screens. Few months ago I came here…read moreto get my iPad screen repaired and replace with a new screen which they did and charged me a few. Couple of days ago the screen started coming off and stopped functioning. I took it to them to repair expecting that I won't be charged because the screen started coming off due to their fault for not glueing the replacement screen properly to the iPad. Today when I went to collect I was charged the full amount. Really unfair, a complete rip off, bad job done and I had to pay for it. Avoid going here.