This is just a really small mobile phone shop in the mall, but I'm rating it pretty high because of…read morethe terrific customer service. I was looking to buy one of those portable internet thingamabobbers and the man was really helpful in getting one. He gave his suggestions for the best plan and was pretty genuine about it as well. I got the pamphlet with a list of all the different plans, deals, and providers and ended up choosing a certain one. A few seconds later he pointed me towards another plan that was half off that he forgot to mention, which saved me about 40 dollars. Not too pushy, helpful, and saves me money. What a great guy.

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

Am here as a tourist and went here to get a one month prepaid sim…read more The staff who attended to me was really sweet, she helped me insert my new sim on my phone. The lounge was well designed.

This is Melbourne's Telstra Icon store…read more It is a massive unmissable building on the corner of Bourke and Swanston street in the heart of the Melbourne CBD. Two levels of technology from mobile phones of all kinds to home phone services, internet and Foxtel. Telstra can provide it all. They're usually efficient - there is a door greeter who will write down what you are after and find the appropriate staff member to help you out. There are also three desks around - the desk on the bottom floor is for general billing enquiries and pre-paid top ups and activations. Upstairs you'll find more phones and more staff with one desk being dedicated to mobile phone repairs and replacements and more billing enquiries. The final desk in the back corner is dedicated to tech-support such as software upgrades and fixing faulty phones. This store is for Telstra customers or those looking to join the Telstra network.

Look, if you are after mobile phone wizards and an impressive selection of stock, you won't find it…read morehere. The Melbourne Cellular Centre at the Alexandra Parade end of Brunswick street is very basic, but also very helpful. While I haven't bought a phone from here - although they do offer some very cheap Optus packages (they only deal with Optus) - they have helped me a number of times with my pre-paid internet. While they did try and push a broadband package for my entire house, I did end up going with the much more simple alternative of a pre-paid internet USB stick. Now every time I am having a problem or if I need to stock up on more credit, I head to MCC - the staff are always very sweet.

Okay, despite being a bit of a computer geek (though I wonder how one defines a computer geek these…read moredays since pretty much everybody used computers) I generally don't spend all that much time in computer shops. Maybe it is because I generally don't buy all that much - all I the software that I use is freely available, and I generally only get hardware when I absolutely need it - that I don't visit many computer shops. This place isn't bad, though the staff are only knowledgeable on the stuff that most people use, so if you come with a question like 'does this work on Linux' there response is - it should. Also, if you are looking for component parts (such as a power supply) then unfortunately you won't find any here. In a way it is a store that deals specifically with computers, and really only stuff that the average user would require. They also tend to be a little more expensive that some of the other store, but at least they do know a little more than your average salesperson at Dick Smiths.

good ambiance, excellent customer service the service was…read morequicker than the time expected.

I got the charging port in my Galaxy S5 replaced at City Phones today and the service was great…read more The guys were extremely friendly, fixed my phone in 50mins, AND charged $45 less than I was quoted at the more well-known phone repair places on Elizabeth Street in the CDB. I can't recommend them enough!

Dropped my ipad for quick repair, did very nice and professional work since screen needs to be…read moreglued. Repair done in 45 minutes. Also stock all good brand cases.

We had just flown in from New Zealand. We had discovered Global Gossip whilst we were there…read more We tracked down this shop pretty quickly to: a) let all our friends and family know we had arrived b) convert our Global Gossip card to work in Australian Dollars from New Zealand dollars c) find out about mobile/cell phone options. This store was extremely helpful. They converted hubby's card and we got a second card for me. They also provided us with a sim card which at the time was on Vodafone (I have no idea one year on whether they are still provided by Vodafone). There are a number of internet terminals available. Additionally there are points where you can plug in your own netbook/laptop. Long opening hours. Close to many shops, restaurants and attractions. Superb. If you need a way to communicate with friends and family who are overseas I would definitely suggest checking out Global Gossip!

So bad service. I paid two times for this internet service in two diferents hostels in Australia…read moreand I was dessappointed both times because it was slow and it stopped every time. Never again! Dont waste your money and time