I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I have used Computer Concepts on three occasions. On one of them, they did a screen share to help…read moreme with a virus issue and not only did a GREAT job, they didn't even charge me....thank you Matt. They are old school the way I remember businesses back in the day being honest and fair and if you have a computer issue or want to transfer data from an old computer to a new one, I without question/hesitation recommend them. They are AMAZING and I cannot say it eonough.

I had a great experience here, specifically with Jake in Asset Protection, who helped designate me…read moretowards some of the sections I didn't know. He was extremely polite and thoughtful even though it took me a moment to express what I was looking for. I am excited to come back and hoping for a similar experience!

Beware shopping as a POC Very unwelcoming, you will be…read moreprofiled, customer service seems lack luster, the selections are always minimal, and the over all value of the shopping experience is just not what you expect when you think target. Cleanliness seems to always be at a 3ish. Definitely would go to another location if experience is the goal over convenience.

Andrew is an incredibly intelligent and kind person who repaired my device in minutes. He has…read morereasonable prices for the area. Andrew arrived on time, was incredibly professional, and gave me great advice on how to use my computer. I would gladly recommend his services to anyone in Redmond or Woodinville area!

This is a review for my son Andrew Nicholas. I am tech illiterate. He's helped me hundreds of times…read morethroughout the years to get my tech up and running. He's knowledgeable, professional, and honest. Best of luck with your new business, I know it's gonna be a success! Love Mom

As much as I would like to keep the computer guy my well-kept little secret, that really wouldn't…read morebe fair after he helped me so much yesterday. After trying to fix my laptop wireless adapter issues myself for three days, I finally cried "uncle", looked on yelp and found this local shop about 10 minutes from my house.The computer guy works out of his home, has a very relaxed environment, and was able to see me and fix my laptop problem the same day. Since I am interested in learning about computer issues, the computer guy allowed me to sit next to him and he explained what he was doing. Surprisingly, I actually had a great time watching and learning and talking to him. Other computer shops I have been to in the past are much more like factory-like and impersonal. The computer guy was able to determine that my wireless adapter card was on the fritz, and instead of doing an expensive replacement and hours of labor, advised me to pick up a wifi USB adapter at an office supply store for about $35 instead. While I was getting this piece, he and did some other cleanup and maintenance work that had been plaguing me for the last year. The whole thing cost me $99 for his time and labor, which I found well worth it since I was able to have the problem resolved and be back and running by that afternoon. He's honest, flexible, and super nice. I would definitely recommend that you give him a try before going to one of the big box stores or other computer repair shops in the area.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

My iPhone was freezing. The iPhone I'm typing this review on…read more I went to get the screen fixed. No frills, no gimmicks, just great service! The guy pointed the upgrades window on my phone and says you need an upgrade. So software fix the phone, but, this is the second time I've been to this business and had a fantastic experience. It was far simpler than I expected. Please note, they did fix one of my phone previously. And that was great. We just need a consultation give him a call or swing by, lots of parking, signage.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

Don just completed the repair of my ageing PC and I must say he is the most helpful, honest,…read moretrustworthy computer service professional I have the pleasure of dealing with. AAAAA+

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Really good staff, quick phone response and onsite response…read more They answered all of my questions I needed on the phone so I could decide what to do with my frozen computer. They got out in the afternoon and got me back up in running asap! Highly recommended.