Seriously these guys rock! I have only spoken to Stephen and Joe, but there are many others that work there. I spilled soda on my laptop and called them for the emergency, as I had happened upon their card weeks before. They got me in that afternoon, and were super friendly upon my arrival, yet also gave me the hard, but true, news that most likely my laptop would not survive. While it probably wouldn't come out alive, they hoped for the best, and would do their best to retrieve all my files on my hard drive. I took it to them on a Friday afternoon, knowing it would be mid-week the next week until we knew something. Stephen called me Monday morning to check in, and let me know the status, what they were doing, etc (it's all mumbo-jumbo to me). Stephen called me again on Tuesday with great news, he thought after all their cleaning, etc, that it would survive. I received my laptop Tuesday evening, in new condition, and I am thrilled. Compared to the other places in town, Best Buy, etc, the price and customer service at PC was impeccable. I will never again go anywhere else for computer related issues, questions, etc. These guys are a small business, but obviously know what they're doing, as well as truly care about their customers. I suggest you give them a try if you need them, I also learned they do many other things besides just repairs, etc. read more