Vadnais Heights My…read moreDell Inspiron (18 months old) decided to take a sudden nap. Blank screen, totally unresponsive, -- a lot like a fight with your girlfriend/boyfriend. I dropped my "bratty" Inspiron off at Techie Dudes on a Wednesday and had a nice conversation with Will. (A good listener.) Will said to check back in a couple of days. I called on Friday afternoon and spoke to Erik. Erik said Will had left (service call) but he'd check on it as he had some time. About an hour later, Erik called me back and happily announced he got the Inspiron up and running. All good after five, test restarts! Erik was above and beyond. Genuinely concerned, professional and personable. This level of personal service is rare today. Yes. I absolutely thank and recommend Techie Dudes!

Quick reply to my on-line scheduling request - great customer service!…read more Rob kept me updated as he worked on my failing laptop. He answered all of my many questions and provided helpful information about how to contain costs while still making a big improvement in my laptop performance. Price was reasonable and service was fast. I will definitely use Techie Dudes again!

Highly recommend. Owner is knowledgeable, patient, and prompt. Thoroughly explains the issue, and…read moredoesn't try to get you to repair stuff or install stuff that isn't needed.

I brought in a PC build I had been working on and was not getting output from it. John was great…read moreand helped me get everything working. He was very prompt and communicated wonderfully. For the quality of work it is the best price around the metro.

The IT Sage has repaired my computer twice for a very reasonable price…read more Recently he came to my rescue when I had a new computer problem in another city. He sent me my old invoice by email so I could inform the tech about the previous work that was done. This was really helpful in ruling out what hardware might be causing the problem. Troung has earned his moniker as the "IT Sage."

Truong was exactly what I was looking for in a repair service. I can't stress the service portion…read moreenough. He is fast and responsive with his communication, he provided me several options as to what he could provide for my Apple products, and he gave me upfront quotes for the job. When bringing my Mac to Truong, he actually discovered a systemic issue with the product (sad day) but he provided me with options, and ultimately gave me the best solution to fit my needs. I will be going back to Truong for future repairs & service based on the experience I had.

they picked up my computer, added additional Ram, and returned my computer to me. Their prices are…read morequite reasonable.

Great availability and they fixed my laptop quickly. AND I like supporting small local businesses…read more big thumbs up!

Very honest and skilled. Explain everything in plain English. They tell you pptions, and dont want…read moreto take your money if they dont think you need a particular service you asked for. They explain how to fix things yourself if you can. I highly recommend Chipheads!

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

Christian was prompt and incredibly efficient at addressing a very difficult problem windows and "…read morelocked out problem all at a terrific value.

I worked with this company earlier this year and they originally did a great job with fixing my…read morecomputer and then a few months later my computer stopped working again. I reached out to them to see if we could figure out a fix and if they would help me fix my computer again because the issue was not caused by me. I reached back out to them and they said they would get back to me; after I have reached out multiple times regarding my computer they have ghosted me for several months and will not get back to me regarding a fix for my computer.

Essentially my laptop broke when trying to update. I tried everything I could to get it running,…read morebut to no avail. I like to spend my money locally especially on the West Side/55107, and came across this company. It took a couple of days, but James got my laptop running again at a fair price. Support local small businesses. Go here!

Very knowledgeable and friendly. Did not try to up charge me.They were super honest and made quick…read morework of the repair. Although the address may be different on Apple Maps to where it actually is.

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.