they picked up my computer, added additional Ram, and returned my computer to me. Their prices are…read morequite reasonable.

Great availability and they fixed my laptop quickly. AND I like supporting small local businesses…read more big thumbs up!

Very honest and skilled. Explain everything in plain English. They tell you pptions, and dont want…read moreto take your money if they dont think you need a particular service you asked for. They explain how to fix things yourself if you can. I highly recommend Chipheads!

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

Went there because my hard disc had stopped working. He fixed it promptly and transferred all my…read moredata to a new hard disk. All these were done at very minimal cost. I can always trust on him to fix any computer. His customer service from the first phone call to the last were not just professional but friendly. Thanks for a job well done. He has a 5 star from me.

Tried calling to see about setting up an appointment. was having phone connection issues and when…read morethe call finally connected I was met with a very angry "what the F*** is this about?". I apologized about the connection issues and asked if I could book an appointment and was told, again rudely, that they don't do appointments and only do walk ins. I was then hung up on. Maybe this person was having a bad day but i won't be going here.

Vadnais Heights My…read moreDell Inspiron (18 months old) decided to take a sudden nap. Blank screen, totally unresponsive, -- a lot like a fight with your girlfriend/boyfriend. I dropped my "bratty" Inspiron off at Techie Dudes on a Wednesday and had a nice conversation with Will. (A good listener.) Will said to check back in a couple of days. I called on Friday afternoon and spoke to Erik. Erik said Will had left (service call) but he'd check on it as he had some time. About an hour later, Erik called me back and happily announced he got the Inspiron up and running. All good after five, test restarts! Erik was above and beyond. Genuinely concerned, professional and personable. This level of personal service is rare today. Yes. I absolutely thank and recommend Techie Dudes!

Quick reply to my on-line scheduling request - great customer service!…read more Rob kept me updated as he worked on my failing laptop. He answered all of my many questions and provided helpful information about how to contain costs while still making a big improvement in my laptop performance. Price was reasonable and service was fast. I will definitely use Techie Dudes again!

Essentially my laptop broke when trying to update. I tried everything I could to get it running,…read morebut to no avail. I like to spend my money locally especially on the West Side/55107, and came across this company. It took a couple of days, but James got my laptop running again at a fair price. Support local small businesses. Go here!

Very knowledgeable and friendly. Did not try to up charge me.They were super honest and made quick…read morework of the repair. Although the address may be different on Apple Maps to where it actually is.

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

Highly recommend. Owner is knowledgeable, patient, and prompt. Thoroughly explains the issue, and…read moredoesn't try to get you to repair stuff or install stuff that isn't needed.

I brought in a PC build I had been working on and was not getting output from it. John was great…read moreand helped me get everything working. He was very prompt and communicated wonderfully. For the quality of work it is the best price around the metro.