Adam was great in helping us figure out our issue. We thought it would be an easy computer fix but…read moreit was out issue in not remembering what email to use. He was very patient and kept encouraging us to try any and all emails we had. Well it worked and we finally found the one that worked. Thanks again Adam

I was without internet for days and frustrated beyond belief. But one call to Adam is all it took…read moreto get the problem solved and me back online. Can't say enough superlatives about his work and 5 star customer service! Thankfully, he will be my one call when the computer gremlins visit again.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

Needed fans and battery replaced on my Alienware laptop. William picked it up, did the work,…read morebrought it back when he was done. His rate was very reasonable; I will be using he services again.

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Very easy to work about a time to drop my laptop off. Excellent with communication and the…read moreestimate was right on the money. I definitely recommend!

Great service fast delivery and exceptional product's will always use for my pc needs from laptops…read moreto desktops

I was having trouble with my computer. I took it to Micro Center, they charged $50 to do…read morediagnostic testing then told me that the computer's screen and LCD cable were defective and quoted me the cost of the repair. I then took the computer to The Computer Store. They told me that it would be very unusual for the computer screen to be defective. The did diagnostic testing at no charge and determined that it was just the LCD cable. They repaired my computer in a very reasonable time and chaged $100 less than MicroCenter ($150 less if the diagnostic charge is included). I will definately be taking my computer to The Computer Store for any repairs and would highly recommend them.

James did a great job fixing my laptop twice. The price was reasonable and turnaround time was good…read moretoo. Thank you.

I remember Micro Center when they had a one-room storefront on Lane Avenue in Columbus, Ohio (early…read more1980s). I knew the owners personally by their first name (Hi Tom) before they became a national superstore chain. I knew them when the internet was a baby, you didn't need more than 64 kilobytes for a computer, and a 5.25" floppy disk could hold more than enough for your program. They were sponsors of our Apple Computer User Group (COACH) in the day. They are good people, dependable and trustworthy, and their 30-day return policy cannot be beat. My first computer, an Apple II+ and monitor, was from them in 1983. I now have their own brand, a PowerSpec Windows 11 Computer. For over 45 years, they have been my computer store!

My computer was not working right, and someone recommended that I bring it to the Micro Center. I…read moreliked that the "Service Bar" had a check-in (by kiosk) and a screen to show where you were in line. They had a place to sit while you wait. There were plenty of technicians to keep the wait time down. Owen, who helped me, explained things in terms I could easily understand. They kept my computer to fully determine what was wrong and give me an estimate by text messages. I was able to decide what I wanted done and returned to pick it back up. I decided it was time for a new computer, and Jacob listened to what I needed and had a wonderful and affordable replacement. It was nice because I felt like I was given straight-up answers to my many questions and wasn't pressured at any point. I would definitely recommend Micro Center if you need help with computer issues or a replacement.

Ok, so it's snowing cats and dogs outside and wouldn't you know it... the good old computer fails…read moreto boot up. Having had the thing for 6 years I figured a funeral was in order, but before that I decided to see if anyone could resuscitate the old beast. Enter Computer Wizard... an at home operation of a young guy named Dale who is passionate about helping people just get back to their electronic social lives, or I have heard he even can help people create their own computer works of genius. Having no idea what the hell was wrong with my computer. It was WAY past my mere level one comprehension of any and all IT issues... I give Dale a call and he said, "Sure! Bring it over!" He was really professional had us sign a couple forms and explained his diagnostics process and then we were on our way. He in no way made us feel inferior or technologically unintelligent .. (although we probably are). Dale tries to stock up on parts during really good sales, which saves US money in the end, so he ended up installing a HUGE new Hard-drive to replace my failing old one for a fair amount and after diagnostics and all that jazz... my bill was cheaper than most repair places would charge. Also, he runs deals here and there (Like on YELP!), so keep an eye out. It may save you some extra dough. My computer was ready to go after a couple of days.. although I wasn't able to pick it up until the weekend, but it's working like new and he was able to save the 6 years of files I had on there from wedding pictures, to artwork files... to my music library! I HIGHLY RECOMMEND COMPUTER WIZARD!

Fast, friendly, efficient and reasonably priced computer services (mine was for a hardware and…read moresoftware transfer from one laptop to another). The job was done just right for me and I couldn't be happier.

Initially I was very impressed by their in-home service, and their explaining technical terms to me…read morein layperson's language. However, when I had followup questions several weeks later, and needed additional service, I left several messages with no response. When I happened to stop by their store because I had business next door, they apologized, gave me discount coupons if I were to refer a friend to them, and scheduled an inhome service appointment, thinking there could have been a communication snafu to begin with. They never came to this appointment, nor did they call to offer an explanation for delay or cancellation. I extended an opportunity to remedy situation, and apparently there was no need on their part to extend themselves to me as a customer with other commitments. I'll be looking for other resources to help me out.

I also had a very negative experience at PC Guys. I had hoped to support a local business, but that…read moreis clearly not an option with PC Guys. Rather than getting into all the gorey details, I'll just say that ths group is not customer focused at all, and they seem to resort to blaming the customer for their unprofessional practices. AVOID at all costs - make the driave to Microcenter, The Apple Store, or any other place.

I am a old man. Don't know much about computers. I called them as my computer was infected by…read morevirus. Their technician was very patient with me. Guided me through the steps, took remote and fixed the computer like a professional.

From the owner: At Cuvesk, we stand out because of our personalized approach to managed IT services. Unlike others,…read morewe don’t just fix problems; we proactively monitor and optimize your IT infrastructure to prevent future issues. Our team of skilled technicians, brings a wealth of experience in virus removal, system optimization, and cybersecurity. We prioritize customer satisfaction through tailored solutions, quick response times, and ongoing support. Whether you’re a small business or an individual, Cuvesk ensures your technology runs smoothly, allowing you to focus on what matters most. Comprehensive Computer Support (Remote & Same-Day Service) Virus & Malware Removal System Tune-Up & Performance Optimization Software Installation & Updates Printer & Peripheral Support 24/7 Access to Cuvesk IT Experts Periodic Maintenance Checkups Website Designing and Development Graphic Designing E-Commerce Development