I called Alma music and audio and was met with a very friendly voice! I'm in the market for a good…read moredeal of audio equipment and Alex (co-owner?) has handled our interaction with great grace thus far. He told me about a number of products - pros and cons, pricing, sound signatures, you name it. After a lengthy discussion, he sent me a clear and concise quote outlining what the total cost of this endeavor will be. Thank you for great service, an extraordinary product line, and the clear pricing explanation. I'd recommend you give these guys a call if you're considering an audio system.

I enquired about an Innuos Next Gen, to say the owner was rude is an UNDER STATEMENT. He hung up…read morethe phone on me when I just asked basic questions. This guy is an anti-Semite. Please avoid at ALL costs. I was able to buy the Innuos at a 20% discount from this guys competitor. His competitor was pleasant and happy to answer ALL my questions and I ended up purchasing. This owner is AWFUL. AVOID at all costs....

I have recently purchased an Ortofon Quintet Black S MC phono cartridge with which I am extremely…read morepleased. I have also purchased a center speaker, four twelve inch Dynaudio woofer drivers for my Duntech 2001 speakers and numerous records. Bruce and company provide excellent service to his customers. He is very personable and likes to share his knowledge of audio with his customers. His years of experience in this field are immeasureable.

Great experience with Stereo Unlimited. My system was mostly dialed in, but I needed help getting…read moremy subwoofer properly connected and grounded to my amp. They focused on exactly what I asked for--no pressure, no upselling, just solid, competent help. Matt was approachable, clearly knows his stuff, and made the whole process easy. I care about sound quality, but I don't claim to be an expert, and he walked me through everything without talking down to me. That kind of attitude is rare and appreciated. For anyone who values good audio and straightforward service, they get it. They fixed what needed fixing, did it right, and treated me with respect. I'd absolutely go back and wouldn't hesitate to recommend them.

Greg refoamed two speakers and checked my subwoofer. I brought my own foam. He did an amazing…read morework at an amazing price. No delays and no outrageous promises. To say I'm happy is an understatement, I'm reminded when I play my family's old records, real joy. Thank you Greg!!

I purchased a 1959 Miracord turntable from a site overseas to go with a newly inherited Grundig…read morecabinet. Although in excellent condition, the turntable arm excursion was badly out of balance. Also, the gears of the platter were not well lubricated, apparently. Greg was able to bring this antique into a well functioning record player, despite the challenges of extremely old gears. I truly believe that fixing a vintage record player like mine is a lost art, and I am so lucky to have found the one guy who has this skill in the San Diego area! I cannot recommend Greg highly enough: he is not only skilled, but he has the utmost integrity.

I'm usually the type of person who buys everything online or on Amazon because it's just easier…read more About a year and a half ago, I stopped by Best Buy Mission Valley just to look at TVs before finding the best deal online. Instead, I found the TV I wanted, received great service, and decided to purchase in-store and buy the Best Buy Protection plan for my $4,500+ TV. Fast forward 18 months, and the screen developed some unusual wear. It didn't affect the picture, but it was noticeable on dark scenes. I figured I'd see what Best Buy had to say. From start to finish, the experience was incredible: Justin in Geek Squad genuinely cared about helping me and made the process easy. Carla, the Geek Squad technician, was knowledgeable, professional, and confirmed the issue was covered. Within hours, my claim was approved. I then worked with Stephen from the Audio/Video team, who went above and beyond to find the replacement TV I wanted, even though it wasn't in stock. Ryan, the Assistant Store Manager, also took the time to answer my questions and made sure everything was taken care of. Great teams are built from the top, down and it shows. In the end, I received the newer model of my TV and even got about $500 back in store credit because of the price difference. I honestly couldn't be more impressed. This experience has truly changed my opinion of buying big-ticket electronics in-store. I'll absolutely be purchasing them from Best Buy going forward, and I'll always add the Protection plan. Outstanding customer service all around, thank you to the entire Best Buy Mission Valley team!

If it was possible to leave a less than one star review I would, but unfortunately Yelp doesn't…read moreallow that. I had an absolutely nightmarish experience regarding the delivery, and installation/haul-away of a refrigerator. I had originally scheduled the delivery of a new fridge on a Monday between 11-3, not a big deal seeing as the fridge was purchased on a Friday. Well, needless to say that didn't work out at all. Why you ask? Well, it starts with BestBuy contracting w/local non-affiliated delivery companies. Delivery drivers and companies that have zero fcuks to give. So much so that they fail to call regarding arrival, follow delivery instructions, or barely make an effort to attempt to make contact with a human being. Then they bail. Forget trying to get ahold of a human when you call customer service b/c it doesn't exist. Everything gets routed thru a queue, a chat agent, or an automated text bot. When you finally get a response it's nothing more than a bunch of canned excuses and a reschedule for delivery 2x days later, including another delivery window, this time it's 3-7. Come on. Well, now it's Wednesday and now I'm all about bubble stalking the delivery driver thru BestBuy's delivery web tracker, a small win if you can call it that. This time the driver actually calls and arrives on time. But that's where the good ends. The delivery clowns ask to enter the building and come and eye fcuk the old fridge. At first the main guy balks at the size of the current fridge and has size concerns about removing it and putting the new one in and has to call dispatch or whoever his taskmaster is. Now I'm starting to get a case of the ass. He comes back in and says he can't remove the old fridge. WTF?! Ok, I'll remove it and they can take it. Nope. All they can do is leave the new one. Again, WTF?! I paid for delivery/installation/haul away. They call dispatch again, I'm getting madder. They now say Geek Squad has to come and finish the installation and haul the old fridge away. Umm... a total lie/fabrication. Then they just bail. Well, now it's all about trying to contact customer service again for someone else to come out and un-ass their grand fcuk up. Unbelievable!!! Now I have to wait until Friday where some asshat from BestBuy will show up between 7-7 and fix this clusterfcuk of a gigantic mess. Long story short, don't shop at BestBuy!!! The company plainly doesn't care about customer service anymore. Terrible value for your money. Save it and go to a smaller retailer or a mom and pop shop. P.S. I ended up swapping out the old/new fridge myself, including connecting the water for the dispenser/ice maker. Shocking.

I requested wiring and install of in-ceiling speakers and surround speakers. I provided all the…read moreequipment and wiring. We never discussed price at all. They came and the project was difficult as my walls have no crawl space and they are plaster/lathe so they had to cut the walls. They cleaned up my HDMI/Ethernet wiring without me asking by running them through walls instead of the cord cover I was using. They had extra HDMI cable as mine was too short. After they finished they asked for less than 50 percent of what I expected the project to cost. I would recommend for any installation and just wished I contacted them sooner.

Super efficient Friendly and helpful- prompt…read moreIf you need expert TV installation, they are awesome!

Javier just finished the complete upgrade of our internet and AV system. I had been working with…read moreanother company for more than 20 years and wanted to stay with them. But they only handled Elan and I wanted to go to Control 4. I interviewed 4 companies and Javier was the only one to point out that we had Cat 3 cable and to get the highest speeds we needed to go to Cat6, which would require some rewiring. Also, other companies me told that I needed an equipment rack to straighten out the cable mess in my cabinet. Javier said he could take care of that without a rack. This would be a cost saving of about $2000! I found the following to be very positive about Javier and the team he works with: 1) Always available (I've contacted him early in the AM and late at 9pm and he always answered promptly, courteously, and knowledgeably. 2) He bid what was needed and got me the best prices possible 3) He was on time and on budget 4) He left the job site clean 5) Everything worked! 6) His bid was half of what my prior vendor bid for a system that provides everything we need and more. 7) Before Javier, we never got more than 200Mbps even though we paid for gigabit service. With Javier's upgrade we now get over 900MBPS everywhere in the house. I include a before and after picture so you can see his handiwork. There was an Amp and AVR in an adjacent cabinet that he was able to consolidate into the one neat setup where everything can be accessed easily. I highly recommend Javier, Alan and Mike for your AV needs. I'll definitely use them again.

We had a great experience with San Diego Home Theater Design. The team was professional,…read moreknowledgeable, and easy to work with from start to finish. They installed our large-screen TV and soundbar beautifully--it looks seamless, with no visible wires. They also upgraded our router, modem, and added two WiFi extenders. Our connection is now faster, more reliable, and reaches every corner of the house. They were also very neat and respectful of our home, leaving everything clean and perfectly arranged. We would absolutely recommend them for any home theater or WiFi needs.

Home AV-TV is a responsible professional company from day one to installation . And excellent…read morecustomer service From office staff to owner Russ to BRIAN who installed our new TV. Thorough explanation of what we needed Fantastic company. Can't speak highly enough And our family room left as if no one had been here removing old audio visual equipment. Excellent explanation of surround sound Call Russ. You won't be disappointed. And again Brian our installer great

Had a new remote programmed. Anthony was super helpful and patient with all my questions. I…read moreprobably drove him a little crazy. Later that evening when the Thursday night football game came up on Prime the system froze up. Since I had Anthony's mobile number, I called him between 6or 7PM. He didn't answer so I left a voice message. Within 10 minutes he called me back and instructed me how to reset the remote and I was able to watch the rest of the game. Most employees turn off their phones after 5 and don't want to help or be bothered by customers after hours. Not the case with Anthony because he cared and represented his company as if it was his own. That kind of service is rare in today's world! I would highly recommend Home AV TV to anyone. I have used this company on 3 different occasions and each time they have gone above and beyond. Thank you to Russ and his team, including Anthony, for their excellent service.

I've been wanting to stop by for almost a year, and I'm glad I finally did. I walked over and ended…read moreup spending a little over $300 on records. The selection was great, and the owner was incredibly welcoming. He even gave me a discount and threw in a free record because of my purchase. Great customer service and a great atmosphere--I'll definitely be back.

Needed some cheap vinyl and the got some good dollar ones…read more Parking: Street parking, usually metered parking but you're also not too far away from the Trolley. Vibes: Downtown San Diego, not too far away Padres Ballpark and the library. However it is in a grit and grind area so make sure to be alert. The spot itself is pretty cool however pretty small. Just an alley of records and some music in the background. Nothing too flashy. Overall: 4 Stars. Great selections and good prices. Best wishes to Caleb and the Normal Records team. Looking forward to my next record hunt! TL;DR Tips: *Check their website for updates!