Don't ever waste your time in coming to this pawn. I called with anticipation letting them know I had silver dollar coins to sell them. When I got here they told me I couldn't cash them in because they weren't sure if they are silver or not. How in the world do you work at a pawn shop and don't know what real silver is ?? Worst pawn ever wasted my gas coming in today. read more

The assistant manager Benny was inconsiderate, insensitive, unethical, rude, and disrespectful. He racial profiled me. He was unfair, unethical, and uncompetitive with my offers for pawn. I was offered more for my iPad Air 4th Generation with WiFi only then my iPad Air 5th generation with WiFi & cellular. I was offered $100 less for a newer product. The whole time he was speaking in Spanish with the other associates. I feel like Benny was very disrespectful, racist, and condescending. I was a long time customer. I will NEVER pawn anything here again. read more

Great fast friendly experience. I'd recommend to everyone who likes good quality jewelry and great customer service. Thank you Luis and Alicia! read more

Vine a vender unas Jollas y cuando entre con mis 3 niños me isieron un comentario bien mamon y no me gusto para nada!! Dijieron k si iva a vender mis niños ! Que falta de respeto no se me iso nada gracioso. Empleados tan mal educados enséñense a respetar ala gente. No volveré jamás a esta location. Hoy es sábado abril 29 ala 1pm. read more

While assisting a friend with a ride to pick up his impounded vehicle, this story was possible by doing business with this pawn shop that was open on (Sunday)! Other than "time delay",roughly in part to being thoroughly thorough, which prevents this business from a 5 star rating, otherwise an employee named Kathy accomplished the transaction some 45 minutes later,we thanked her and mission accomplished, she (Kathy)was courteous and patience which made the experience bearable... read more

Thanks to Unisa and her being bilingual we were able to find for what we were looking for with out any problem. She gives great customer service, she was really patient with us by showing us varieties of gold pieces and helping us decided which one was better with a great price I personally recomend this pawn Shop! read more

Where do I begin... My jewelry was pawned without my knowledge. The person who pawned my jewelery told me where it was but they had already moved out of the country. I took the loan contracts to the 1005 Euclid location and was given as much info as they were able to give me without breaking any privacy laws. I was told I needed a notarized letter, the contracts, my ID, an exact dollar amount, and the last day to pick up which was 7/21/17 plus a 10 day grace period. So far so good So I did my due diligence and brought in everything I was advised to bring in. Eduardo, the assistant manager, was assisting me. He advised that he needed to contact his supervisor to verify everything. I waited patiently as he took the contracts in the back and contacted his supervisor. Eduardo came back to ask if I could call the person who originally pawned the items to verify some information. I gave him the phone number (which was the same in their system) and he called himself and verified everything. After he hung up, he called his supervisor to advise that everything was a match. He hung up and was about to tell me the price (which was written down on the contracts from the first time I went in) but then his supervisor was calling him back so he took the call. After that call, Eduardo began to advise me that according to his supervisor I am unable to pick up the jewelry unless I file a police report. What?!?!? A police report?? I'm coming in with everything I was told and paying the full price. A police report for what??Well the supervisor said it was a federal law. I advised I wasn't pressing charges against anyone so what would the police report say. Eduardo called the supervisor back and was told if I didn't file a police report that by next week my jewelry would be listed for sale and I could come and buy it at the listed price they would be selling it for. I was livid and knew there was no such thing. So, on speaker, I called the SD police department. I explained the situation to the officer and she was even confused. She said they could not fill out a report without a crime (duh!). I advised her that I was told it was a federal law. She laughed and said well I'm not sure who wrote that federal law book but it isn't the same one the authorities have. So the supervisor is lying !!! Really?!? You're making it super hard for me to get my jewelry just so you could make even more money off of me! Wow!!! ABSOLUTELY WORST CUSTOMER SERVICE!!!! So Eduardo calls his supervisor back to say he heard the conversation and the police said there was no such law. The supervisor must have asked if I really called bc he said "yeah, right in front of me". I'm sure the supervisor was hoping I'd just accept that answer as they're the "professionals" but I'm def smarter than that. Eduardo was finally given the ok to give me my jewelry back but at a higher rate than was quoted to me. Annoyed at how long I'd been there already I went ahead and paid the higher amount. Then after collecting the money, instead of finally giving me my jewelry, Eduardo tells me that his supervisor said since I brought in the last term contract instead of the current ones, it was going to be more expensive. I asked who the supervisor was and for a number to call and make a complaint. Eduardo told me he couldn't share that info with me At this point I just got up and drove to El Cajon, picked up the current contracts, went back and picked up my jewelry. Btw, do not sell your jewelry here. One of my rings was sold to them instead of pawned. Monte de Piedad bought it for $84 and want to sell it to me for $411 and that's after giving me a 30% discount. Trust me....sell to a jeweler, you'll get more for your gold! read more

Monte De Piedad - Pawn Shops Near Me - San Diego, California

perla was being very rude i've been coming here for YEARS. do better when hiring new associates. weak ass customer service

I've been there couple of time and they have been really professional! The girl that help me "ilse R. " she always welcome people with a nice smile no matter what I love her attitude and she was super kind and she knew what type of Jewerly I liked all the time from the first time she help me . Ilse always gives me a nice vibe shes awesome . I love when she can help me because she knows a lot of jewelry and always picks nice stuff for me .. I love this girl you guys need to keep her in this store she's really good I give her 100% you can tell she loves her job a lot and she's good at it too THANK YOU AND I WILL BE BACK SOON read more

This is the only pawn shop I Like going to. They have the best items and for the best prices. && their layaway is my favorite part. You really can't beat it! Kerry, Ricardo, Unisa are the BOMB. - Loyal customer. read more

Great service and beautiful gold pieces to choose from! Great rates, I will be returning! Alejandro, gave great customer service, and very professional! read more

Great service we were looking for a 3D Blu-Ray Player and we found one new in the box for $ 49.99. fast service, Parking on the back of pawn shop. read more

Had a really great discount on the jewelry and had a lot of selection they are very friendly and explained everything detailed! Would recommend to anyone this is where you buy the gold! read more

Wow what a difference between this location and the University location. I have never had a great experience at this location. I have been multiple times and each time have been offered at least 20% lower then what the store off of university has given me. And employees are so rude and unprofessional and not willing to work with you this location is so much more convenient for me but I will not be returning after my last transaction today thanks to the male employee who was so rude and a smartass. Too bad this company couldn't make all of their employees like the ones that work at the University location who are always very friendly and helpful. read more

Brenda was the best! She was attentive and helpful and was running all over the place to help us. We ended up leaving with my husband's dream ring and we are so excited! They offer layaway and have great sales! Brenda, Thank you for providing excellent service with a smile! We will be back. read more

I came here to buy a Christmas present for my boyfriend. And upon arriving I was greeted and made to feel welcome . Karen was the one who helped me pick the perfect gift and was very patient in showing me different chains. It was a very good experience here today read more

Please don't come here, these rats will rip you off. Especially "wilber" I brought in my $900.00 diamonds that I had paperwork on, and he offered me $120.00. Very insulting that he thought I was his everyday idiot. I'm not. Sell your things on line or something else. These people are rats who want to try to take advantage of people. read more