We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

Custom rugs and custom framing at an amazing price…read more Sam is awesome and genuine. He knows his stuff. I needed help with dimensions and spacing and his suggestions were thoughtful as well as considerate. He said I should get a certain width and depth and place it in an area where the children would not trip over it.

Boston Bargain Outlet provided fast turnaround on our request to select and install new stair…read morerunners on a pair of staircases in our home. Sam and his staff were a pleasure to deal with. They arrived on time, well prepared, and removed the old carpets, installed the new ones and cleaned up in a workmanlike and professional manner. High marks for this business! They may not be the easiest place to find, but do find your way inside the Walpole Mall if you want good advice and great service on a carpet.

I can't say enough about the amazing customer service we experienced at this location, especially…read morefrom Eric the manager. He was knowledgeable, helpful, professional, and courteous. He was patient and willing to answer my dozens of questions. We bought an entire kitchen cabinet setup, and we had no idea what we were doing. He helped my wife design the kitchen, and remained helpful and attentive even after the sale was complete. I would definitely recommend this location, especially for their customer service.

We love Leo's flooring. They did our carpeting upstairs and now we are slowly making our way…read morethrough our first floor. Leo's team put in beautiful hardwood in the dining room last week and I am so excited to get some Mohawk laminate in the kids playroom. They are quick to communicate, have great materials and their install team is great. I can't recommend Leo's enough!

Leo's did an awesome job of the kitchen and bathroom floors in our office. They finished two weeks…read moreahead of schedule, 10% under the estimate and the finished job was much better than expected. Thanks Leo Jr.! Sorry for making you come to measure 3 or 4 times... Definitely will use Leo's again!

So happy I researched and found the best rug company! Needed…read morea quick rug replacement, the store and owner were able to help. So pleased with the quality, price and installation! The installers , Billy and Joel, were professional, very capable, and quick in the task! Very happy all around with the product and service! Thank you!

They are legitimately as good as it gets. Their prices are very fair, and they do a great job.read more

Very happy with carpet and installation. They did not clean up! Remnants left, carpet threads left…read moreall over. Trash left in front yard Disappointing!!

For the brown community out there and for the nice white people who do hates racism…read more Take your money elsewhere, these people smile for you but judge you at the same time. I went there to buy 1700 sq of flooring, they asked for my ID saying it's been too many frauds on the floor business. I said its ok, they asked for references to whom they could call. That's absurd, I said, I'll pay everything upfront and wait for the delivery. I gave her my company debit card and she tried to verify my card, never saw that before. Than she gave me my card back cause she couldn't verify it. Let's be serious, I'm going to pay upfront, wait up to 10 days to get my product and she still afraid to be fraud ? My brown skin says a lot to her.

From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

They receive 2 stars because the customer relations team was responsive and I was able to easily…read morecancel my contract. READ YOUR CONTRACT before signing! They are not liable for damages to your home, including wiring and plumbing. They use subcontractors. Our installer was awful and that's why we rejected the install and canceled the contract. He showed up 3 hours later than what he personally told us, he had old carpet and padding stacked on top of our new carpet (no protective barrier) and one of the carpets was incorrect. You have (3) days to electronically cancel your contract and a different date to mail your certified letter to cancel. We weren't willing to take the gamble after the first installer experience and so glad we read the cancelation policy. Good luck!

Terrible. Do not use. Nothing that was promised and confirmed in writing happened. One of the most…read moreunprofessional experiences I have ever encountered.