Cancel

    Open app

    Search

    payless Car Rental

    1.5 (14 reviews)

    payless Car Rental Photos

    You might also consider

    Recommended Reviews - payless Car Rental

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I rented a 2022 Toyota Tacoma from Payless Rentals in Phoenix, AZ on 5-22--22, late in the evening. After waiting in the reservation line for an hour, I was directed to the bottom garage area to retrieve the vehicle. As I was approaching the checkout booth for inspection of the vehicle, I was waived through by the garage attendant. No inspection was made by the attendant. I loaded the truck with camping equipment and my family. While on the road, approximately 150 miles from the nearest PayLess Rental, the tire warning light came on, as well as the required maintenance warning light. I pulled over and noticed all four tires had less than 2/32 of an inch of tread on all 4 tires. I made it to the camp site and immediately called for roadside assistance. I was told to take the vehicle to the nearest Payless Rental in Phoenix AZ, for exchange. I called customer service with my complaints and concerns and was given the run around for 3 hours on hold for a supervisor. A supervisor never responded. I will never jeopardize my family's lives, by renting from them again. They weren't interested in my safety and probable won't be interested in yours.

    Closed office

    See all

    Photo of Dona B.
    24
    11
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob M.
    88
    6
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - payless Car Rental

    Verify this business for free

    People searched for Car Rental 317 times last month within 15 miles of this business.

    Verify this business

    Hertz Rent A Car - Nissan Rogue

    Hertz Rent A Car

    2.1(70 reviews)
    0.0 mi•Mingo

    Arrived at the airport and decided to do the online check in as prompted from my text as it says,…read more "to save time". Took a picture of front and back of my license and added my home address. Check in complete- please proceed to the Hertz counter. When we arrived at the Hertz counter (which is the farthest one away in the garage ) the woman was rude. I politely said hello and my name, and she just snapped I need your license! I said I already did the online check in, she said again I need your license! Okay, no problem. She said I need a credit card for a $200.00 hold, put it in the machine. I did and she starts typing in the computer. She asks if I want the extra insurance and if I want to pre pay for gas - no thank you. She said your car is number 14 over there! I asked what kind of car I was given and she finally told me. No thank you, goodbye, nothing. The car was a 2024 Nissan Rogue and drove great with plenty of room. However, the car was completely out of windshield fluid and the front seats were all stained. You would think with a brand new car they would have it detailed to keep it looking good for customers. When we returned the car at the airport, I mentioned the windshield fluid and the man said yeah they are supposed to fill that up when they wash the car .... I now know why the reviews are so bad. Rude customer service and no one does their job. We usually use Enterprise when we rent a vehicle, but decided to give Hertz a try. Well, goodbye Hertz, we are returning to Enterprise!

    Had reservation with Hertz/Dollar in Tulsa. Plane scheduled to land 7/14 at 12:35 am. It landed at…read more12:18 am. Went to the Hertz office and they were closed. Guess they close when they feel like it.

    Photos
    Hertz Rent A Car - AT LEAST 10-15 waiting with one person at the window

    AT LEAST 10-15 waiting with one person at the window

    Hertz Rent A Car - Brand-new (less than 300 miles) Silver Nissan Altima for my weekend rental chariot

    Brand-new (less than 300 miles) Silver Nissan Altima for my weekend rental chariot

    Hertz Rent A Car - Tulsa airport

    See all

    Tulsa airport

    Advantage Rent A Car

    Advantage Rent A Car

    1.6(7 reviews)
    0.1 mi•Mingo

    Why can't I give these folks ZERO stars??…read more Booked a pre-paid rental online. Arrived 12/2/2013 10 minutes ahead of res. time. Took 10 minutes to get to the counter (this was fine), and gave my reservation number to the clerk. He was new and couldn't manage to get the contract to print. After 20 minutes of failed attempts the other clerk, Micheal, started to help. Micheal printed the contract, but it read $262.71 instead of just the $200 deposit. I explained that I gad already paid for the rental, and should only have to pay the deposit. He said, "This is how it always works." . By now a line is backing up. I repeatedly asked how much was being charged to my credit card at the counter, and Micheal only said "I already explained, and you didn't understand. I can't do anything more for you." He NEVER EVER Answered my question: "How much are you charging to my card?" There was no receipt or authorization that said the correct $200 amount. After Micheal had been helping for less than 10 minutes, he was clearly getting anxious about other customers in line, and told me "Look, there is nothing I can do for you, so I'm just going to cancel your reservation." I told him "OK, then refund my payment." He informed me that he couldn't do that since there was no manager there to ok it. So, he never answers my question about the charges to my card, threatens to cancel my prepaid and confirmed reservation without offering a refund, and then has the audacity to threaten to call airport security to remove me from the counter. I will point out that I never used any profanity, never made any insulting remarks (as he did repeatedly to me in public implying I couldn't afford the deposit, and couldn't understand his "explanation"), and never raised my voice. I had been waiting 40 minutes by now for a prepaid rental. I just signed everything he asked me to and left. When I reached my hotel, I went online to my CC site, and found that only the $200 haad been charged to my card. Why couldn't Micheal have just said "Your card is only being charged the $200."? That would have solved everything, and I had asked at least 4 times. The original trainee was unready to deal with a prepaid reservation, and Micheal was EXTREMELY RUDE and THREATENING within 10 minutes of stepping in to help. YOU GET ZERO STARS!!!!!!! I will NEVER under any circumstances use Advantage again, and I will relate this anecdote to as many people as possible. Beware people, the cheaper rates are there because without them they would have no customers at all.

    This company comes up as the most inexpensive on Kayak and other websites. BEWARE! They charge…read moreyou an extra 96.00 just so they can have a booth at the airport BUT they do not tell you this; it just shows up on your final bill! On top of that, they charge a concession fee (which no one could explain) of 28.68, which also is not mentioned until it shows up on your final bill! But wait, there's more! They tax all of this at 14.517%. So, our original quote of 125.00 a week (taxes and fees included) became 165.96 a week. If they had mentioned these fees to begin with, I would never have gone with this rip off company. Enterprise is so much better. The prices you see quoted for Enterprise are teh prices you actually pay. Unlike Advantage. False Advertising. Lying customer service reps (because they never mention these other fees). Horrible company. DO NOT RENT FROM ADVANTAGE RENT A CAR.

    payless Car Rental - carrental - Updated September 2026

    Loading...
    Loading...
    Loading...