Angie was so nice and a huge help! she was patient as it was my first time and I had an all around…read morepleasant experience! she answered all my questions as well as provided me with information that I did not have, such as; I can cash gift card at rapid cash!

Desiree and Alexis were a huge help, got me exactly what I needed. Thank you so much for everythingread more

Barbara helped me cash a few checks, and she made the experience so pleasant. She also let me know…read moreI can come back to do my taxes which was great information! Thank you guys so much.

Daniel at the El Rancho Dr location took excellent care of me he was super nice and helpful and I…read moregot the cash I needed today! Thanks so much Daniel I recommend this location for your check cashing needs!

Angie, your service was outstanding. your so kind and so patience i am so thankful you were the…read moreperson I got to do this with!

Yuly, was a pleasure to work with. Great communication and customer service. Everything was…read moreexplained well and understandable. Outstanding service!

melinda was very nice. i reccomend you go to the sparks store she was very nice polite and not to…read moremention good looking. freddy olivas

When I came in Kiana made the process easy and stress free. She is friendly and nice, even calls to…read morewish you happy birthday.

The two women in the office were very racist, very rude with bad customer service! Interaction was…read morevery unprofessional!

If u are a person of color DONT!! Go here. racially profiled me over a cashiers check. Apparently…read morei dont look like the type to do 2,500 dollar transactions . Anyways got the run around about verification. Literally said they called, never did . Went to rapid cash down the street had everything done in 15 minutes. I felt it was racial for the simple fact they kept asking me what the check was for . Which is NONE of their business. Verify it , and get me on my way . Horrible experience all together

Don't waste your time. We Went through some chick name TONY & she was horrible. Attitude from the…read moremoment we started our application. My husband gave her all his info.. & was APPROVED & the ONLY thing she had to do was verify employment. this was on a Friday & they're closed on weekends so we called my husbands job & gave them a heads up about her phone call. Monday morning comes... & we called my husbands HR only to find out they NEVER received any calls from her. Not long after we receive a phone call from her.. only to catch another one of her attitudes. She said she called a number (that we never provided) & it DOESNT WORK..then the next thing she says out of her mouth is that this whole thing is "annoying" & she can't help us. Smh. She didn't even TRY because I called & HR answered right away. We asked to speak to the manager & it turns out ...SHES THE MANAGER. What a shame. Ha! Truth is, she just didn't want to do her job.. the ONE THING she had left to do after wasting our time.. she didn't even do it. & if she was having trouble.. the. Why not call us back to help her?? If she can't handle the work she's getting paid to do... then helping people isn't for her & she needs a new job. Other then that.. we went through DOLLAR LOAN right after.. & got it within 30min. Hassle Free, Attitude free & straight to the point. Ha!

Well Michael M on your behalf I am sorry for your experience being negative, they helped you obtain…read morethe money you needed right? It is optional to get the auto club and seriously, is that why you took the loan? For the auto club or because you needed the money. I personally decline the auto club because towing, and alot of other items are offered thru my insurance I already pay for. These people actually help you out when your in stress over money and i feel they do an excellent job.

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

Called in to the office because I was approved online. Once I called I spoke with the apparent…read moremanager (although I don't know how someone lacking such customer service could acquire that position) and was told because I was self employed I could not get the loan. I explained it didn't say that anywhere on their site. She explained "it doesn't need to we can deny whoever we want for whatever reason we want!" I was so appalled at the way she was talking to and treating me. I thought maybe she was having a bad day, I decided to apply again two months later, now full time at my non self employed job, once again called in and got the "manager." She wasn't having it, she pulled me through every ringer. Telling me she would find out how I had false documents. Pretty sure she was out to get me, all because I questioned her about being approved and then denied for self employment. Maybe she could take this "pandemic break" to reevaluate her current career choices, because customer service is not her calling!

Do not go to this place the "so called" customer service rep Jessica, who works here is rude and…read moremakes you feel like the scum of the earth for needing help! DO NOT GIVE THEM YOUR BUSINESS!! I recommend going down the street to the wonderful gals at Cashco they treat you with dignity and respect.

Don't use them anymore. Period…read more They changed their systems so that if you make a mistake with getting money, they can't fix it. Because they have a "new system". Their managers can't override it. I just spoke with a manager and confirmed this. The problem I have is that I deleted the ACH part of my account to get funds delivered to my debit card. Should be the same thing, right? It's not. Their system decided to use ACH (did I not mention I had already deleted it) so I can't get my funds until Tuesday. There is nothing you can do at this point because of their "system". Move on friends. There are a lot more places to get payday loans.

If you need help and it's on their list of offerings, this is the place to go! Respectful,…read morefriendly, fast transactions, and reasonable rates. Cynthia, in general, helped me with a particularly tricky situation where I needed a money order cashed (btw, this is pretty much the only place in the universe you can cash one!), and despite the 4.99% fee to do so, they could! She greeted me with a prompt "Hello!" A smile, and some quick rapport building before she processed everything and I was on my way in just under 5-7 minutes. Never know... could be a customer for other services and I'd do so knowing I'd be taken care of in or out of the store. Thanks again!

Called about info on cashing a large check was told everything made the drive down and it was a…read morecompletely different story. They expected me to sit around for someone to call them back from an office at five o'clock when most offices are closed by then to verify the check even though they had already called the bank and verified it so who were they calling? Seems like they just wanted the fee to cash it. Lady was rude and had an accusatory attitude towards me because the amount. Then gets an even bigger attitude because I had signed the check and she didn't watch me was told they may or may not run my credit....for cashing a check? Yeah I don't think so. Sketchy place rude workers. Waste of time stay away.

Really like the services offered here and the customers service has always been very friendly!…read more I always end up having conversations with the tellers. It's a quick and easy process! Wouldn't go any where else. I take out pay day advances and have great experiences at all locations.