Staff were friendly and helpful but that is about as far as it goes…read more Refused to give me the loan due to my use of DailyPay, a third party company that my employer uses, so I can gain access to my funds sooner during the work week. They said it was company policy to reject the use of DailyPay, even tho their sole focus should have just been on my pay stubs and gross/net income. I'm writing this to give fair warning to anyone using their companies third party payroll. distributor that pays them their cheques to avoid use of Nevada Title and Payday Loans as they will just refuse you service and not give you the loan. I will also be calling their parent company Community Loans of America, Inc. (Sandy Springs, GA 30350) in hope of resolving this matter. Community Loans of America, Inc. is NOT a BBB Accredited Business. BBB Rating F Reasons for rating Failure to respond to 23 complaint(s) filed against business 5 complaint(s) filed against business that were not resolved

Nevada Title And Payday Loans is Helpful in All Areas of this Business!…read more Rene' has always been very helpful with this loan procedure process, and makes this process much better to be around such nice ladies!

Called in to the office because I was approved online. Once I called I spoke with the apparent…read moremanager (although I don't know how someone lacking such customer service could acquire that position) and was told because I was self employed I could not get the loan. I explained it didn't say that anywhere on their site. She explained "it doesn't need to we can deny whoever we want for whatever reason we want!" I was so appalled at the way she was talking to and treating me. I thought maybe she was having a bad day, I decided to apply again two months later, now full time at my non self employed job, once again called in and got the "manager." She wasn't having it, she pulled me through every ringer. Telling me she would find out how I had false documents. Pretty sure she was out to get me, all because I questioned her about being approved and then denied for self employment. Maybe she could take this "pandemic break" to reevaluate her current career choices, because customer service is not her calling!

Do not go to this place the "so called" customer service rep Jessica, who works here is rude and…read moremakes you feel like the scum of the earth for needing help! DO NOT GIVE THEM YOUR BUSINESS!! I recommend going down the street to the wonderful gals at Cashco they treat you with dignity and respect.

TitleMax needs to complete there contracts and release the lean on paid off loan…read more Loan was paid off TWO YEARS ago

We had the best loan experience! This was our first time needing a loan and Laura was so helpful…read more She gladly held our hand through the process. It was super easy and Laura made us feel like family. Thank you, Laura!

are you f**king crazy. don't be sending me an offer with 83.51% apr. i will never set my foot in…read moreyour business. 83.51% apr ridiculous! with my good credit, i'll take myself elsewhere. this place is trying to ruined people credit. avoid this place at all cost!!!!

From the owner: We want to help. We…read moreoffer installment loans. Quick and simple application process. Apply by phone or in person. Friendly service. Monthly payments. Debit card payments accepted. Serving customers since 1955! Call today!

Cannot say enough about how positive my experience was with the team at SPFCU!!! Stephanie and team…read morewere ridiculously helpful and made opening new accounts simple and easy, at least as humanly possible. Let's be candid, the way laws are written these days banks HAVE to ask and treat what would previously be common sense as barriers to people to manage they're finances. Going in having a reasonable understanding the rules, even if not liking them, I'll say this: The experience at SPFCU far exceeds ANYTHING the big corporate banks will do, and while there will always be hiccups, the experience working with a smaller community bank will be far more cooperative and productive. Thank you SPFCU Team!!!

I was looking to refinance my new to me Explorer. I chose SPCU because of previous Yelp reviews…read moreand was not disappointed. I met with Claudia Grady at the branch located at 645 N. Arlington in Reno yesterday. After explaining what I was trying to do, she was able to sit down with me, gather the information needed to apply for the loan and I was quickly approved. She was super friendly, very knowledgeable and answered all of my questions. I was able to reduce my monthly payment and lower the interest rate. SPCU was able to accomplish what I wanted to achieve easily. This was a positive experience for me and I highly recommend SPCU and am considering doing additional business with them in the future.

Staff there are pleasant and efficient in taking care of customers. I rarely have to wait.read more

Drove 20 minutes across Reno to find out your ATM closes at 5 PM. It's an ATM, not a bank teller…read more What kind of idiot puts a time lock on a cash machine? There are like two Chase ATMs in the whole city. Absolute joke. Don't bank here if you need cash after 5. Unbelievable.

This location always seems to have a good vibe. I have been to dozens and dozens of branches over…read morethe years and this one is not as hit and miss as many of them. Well done! Like most people, I do most of my banking online but for those occasions that I need to see a banker or teller, this is the branch that i prefer.

The teller was friendly and kind. Very knowledgeable. And quick! Waited in line for 1 minuteread more

I had to move from my address of 10 years and my new monthly rent was a little steep and I began to…read morefall behind in my monthly payment. So the manager here contacted me the very next day and was able to help me come up with a plan so that I do not continue to be behind and I am absolutely grateful for their superior customer service and helping me recover. Thank you United Finance.

I'm so empressed in this company the staff are so helpful , thier customer service and…read moreprofessionalism are exceptional . I highly recommend this to my friends .

I have been a longtime customer of US Bank. I usually pop by this branch to use the ATM, because it…read moreis a convenient location when leaving my house. I suspect this particular ATM is very popular, because I have had a handful of times when the drive-thru ATM doesn't have cash or only has large bills. When this happens to me it is always a bummer, but this branch also has a walk-up ATM which is accessible 24 hours a day. Between the two ATMs, I have always been able to take care of my business. I have also used this branch for notary services which are free--for customers at least; not sure about non-customers. It's always easy to take care of business when inside the grandiose, and somewhat 90's retro, lobby and office space. Most recently I met with Erin who was very friendly even though I was a little unorganized with a reschedule then showing up late for my rescheduled appointment. Totally my fault, but she didn't miss a beat and promptly helped me with my business in the branch.

I have been to this branch several times - to cash a check (former US bank customer here), to make…read moredeposits (when the ATM was down), to wait for another customer to have a document notarized, and on this most recent trip, to do a real estate closing for a US Bank customer. On almost every visit, things were fine, no issues. That is, until today's visit. My client, a US Bank customer, chose this branch to meet since he thought it would be the most convenient place to meet. important note - this real estate closing was for a US Bank product and I've conducted such closings at a number of US Bank branches in town; and each time, I was allowed to meet with clients at either an empty desk/office or in the conference room. After all, the documents contained confidential information. Moreover, my client he's completed two (2) closings at this same location, yet the tellers I spoke with acted like it was a foreign concept, as explained below. At any rate, once my client arrived, I asked the teller if we could use one of the desks (many empty desks were available). The male teller (short black hair) simply said "no" and looked away. I told him the papers pertained to a US Bank product, but he waved me off to another teller. I said a quick explanation to the other teller, then she disappeared to the back without a word. Frustrated, my client and I just went to a nearby table and started the closing. A couple minutes later, a lady came out from behind closed doors and I explained the situation to her, then she pointed us to an empty desk and I thanked her. But not before she asked why this transaction wasn't sent to someone at the branch since there were notaries amongst them. I explained that the title company sends out the orders. Then my client and I moved to the empty desk and completed our transaction before leaving. Why 2 stars? Because I have had good experiences here and while today's was not the best, it wasn't that bad.

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.