I can honestly say this company is truly into customer service. Once you get started and set up…read morethings are easy. Everyone I have ever spoken has been caring and attentive. And there is always someone live available to talk to! But it is also easy to work with their website. I like that they send out several timely reminders so nothing ends up falling through the cracks and with phone numbers to make it easy to just call. All offices and phone staff are friendly and can easily retrieve all the info to make changes smooth. And a big bonus is how the company created very flexible terms so any changes can be handled easily including extensions of loans or getting news ones fast. I love this company and tell the workers this too.

Handed the title to my 2015 Lexus to obtain a title loan. They did not approve my loan due to my…read moreex's name still being on my bank statements. They refused to give me back any documents I handed them including my bank statements, copy of my drivers license, copy of my registration, etc. The staff member was nice until I asked for my documents back, she rudely let me know they would shred the documents. I requested she hand me the documents again then she reminded me they have them on email anyway and still refused to hand over my personal documents. I found the process to be difficult, time consuming and at the end rude.

Awesome contact and help when needed . Process was very easy . Location was easy access and out.read more

The quickest fastest no hassle loan and the nicest employees there I'm very impressed. I will refer…read moremy friends and family because I know they'll be taken care of just like I was. I was looking for a fast loan one day and I was promised on the phone I would be in and out in less than 15 minutes and I couldn't believe it when I was out of there in 15 minutes unreal for a title loan company.

melinda was very nice. i reccomend you go to the sparks store she was very nice polite and not to…read moremention good looking. freddy olivas

When I came in Kiana made the process easy and stress free. She is friendly and nice, even calls to…read morewish you happy birthday.

TitleMax needs to complete there contracts and release the lean on paid off loan…read more Loan was paid off TWO YEARS ago

We had the best loan experience! This was our first time needing a loan and Laura was so helpful…read more She gladly held our hand through the process. It was super easy and Laura made us feel like family. Thank you, Laura!

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

Ellen was very bubbly and kind! She gave us such professional and good advice, glad to work with…read moreher in the future

Had a nightmare of a time trying to get my title back from this store after loan paid. The store…read morestated their computer system to release lien to NV Dmv has been broke for weeks. Just make sure before you sign up that their title system is working again or you will go through the nightmare i went through to get my title back.

It was an easy process when I was already having a hard time dealing with my dogs surgery but gabby…read moreput me at ease and made the process as pain less as possible and was super nice which made it better for me since I was already dealing with other with other problems. If I ever need another loan for hard situations or if you do I would definitely recommend loan max. If you pay it off fast it's not that expensive. Just make sure if you get a loan to pay it of faster then the time they give .

These guye are the best in town!! Worked with me and did…read morewhat they could. Thank you so much!

Renee my loan officer was great! I was needing a loan quickly and she walked me through the entire…read moreprocess. I came up against so obstacles where she helped me get throu..I really appreciate everything she has done. It was a wonderful easy experience. Thanks to the team Stephanie, Ellen and renee..you rock!! Mike smedema

I was quite pleased with the service I received from Morena. She was efficient and provided top…read morequality service. I highly recommend Nevada Title Loan.