I received a good rate for my autos. Since my home auto insurance was changing me too much for the…read moresame coverage.

I have had such a great experience with this agency. I did a lot of research when I was switching…read moremy policy from my first insurance company (which was bundled with my parents) in 2016. State Farm offered the best rates with good coverage. I continue to have a good experience with this office. Most recently, I have been working with Stephanie and she has been very helpful. She is the first member of this office to invite me in for a consultation (I set up my policy over the phone in 2016). She tried to find discounts to keep my business and since then has been available through email for questions and updates. She is quick to respond and is very helpful. While I haven't met with Christina Kantrud yet, I have been very satisfied with Stephanie's help. Fair warning: State Farm is choosy about who they accept; my significant other was denied a policy due to an accident that was not his fault and was invited to try again after three years had passed. It is my understanding that this is a national State Farm policy and not the fault of this specific agency.

Where to start. Ms Kanturd does not have her clients best interests on her mind. She is only…read moreinterested in collecting her commission. I called last year to discuss my premiums. I was told the only way to lower them was to raise my deductibles. After yet another annual increase I called around and got better coverage from another carrier for half the premium. HALF!!!! Then I attempted to contact Ms Kantrud to cancel my policies. No one answers her freaking phone. After several attempts I called another State Farm agent who sent her an email. Only then did her office reach out. Now for the real kicker. When they called they told me I had all of these longevity credits that could lower my premiums and deductible. Ummm, where was that tidbit of information previously? She is curt and rude. Never again.

I've been a client of Don Chang - State Farm for a long time. They have provided my family with…read moreinsurance products, assisted with claims, and took good care of us for about 25 years. They check in for updates, or tune-ups every year to make sure we're covered. When I go in, it's always like seeing an old friend! I've had a couple collision claims myself and Don Chang has taken good care of me each time. My father in law had had a few too. One time it was snowing and my car battery died. I knew I was fairly close to the office so I called to see if I could get a jump. So yeah, Like A Good Neighbor Don was there! He didn't have to do that, he could have said he was busy, but he came out and helped get me going. I've always appreciated the service I get from State Farm.

I called to get a quote and Cristian had a great Customer service offering me life insurance as…read morewell. Excellent service of him. Thank you

We used Park Family Insurance for a number of years and wanted to decrease our rates and learned we…read morecould save $70/mo. on our home insurance and 2 cars by switching to another company. We had first given Park Family Insurance the opportunity to reduce our rates but they couldn't. When we texted Aaron to cancel, he became very unprofessional and told us to find another insurance company for all our insurance (we had two rental properties we wanted to stay with Park Family Insurance). This company is all about their own profit and not about you! We would never do business with them again.

I was introduced to Park Family Insurance from a family member when I started my business. I have…read morenothing but good to say about Aaron and his brother George. Aaron and George are very responsive and helpful. They are a very knowledgeable in there line of work and then some. Aaron is for his people as you will learn and you get to know him and his post. A family man ? just like his business name states, it is family and you will be apart. Aaron and George Thank You for all your help and knowledge. One day we will meet in person instead of just phones and texts. Again Thank You....

I have known Rob for many years as one of his clients and as a friend. Although I no longer live…read morein the Reno area (and have thus had to move my policies to a COUNTRY agent closer to me) I still consider him to be a valuable source of information regarding insurance and financial matters. I think it is very telling that Rob (who has nothing to gain now that I have another agent) will gladly take the time whenever we connect to discuss any questions I may have regarding my policies and accounts. Truly a standup guy, you won't regret working with him. Highly recommended.

Cant express how great Rob is!!! He is always available for questions! I have never had an…read moreinsurance agent as great as he is. He was recommended by a friend and I am so glad I made he switch after dealing with State Farm.

I simply cannot say enough about how wonderful this insurance company is. Laura goes above and…read morebeyond to help costumers and is honest and hard working. I had an issue with an out of state driving record, and she went out her way to make sure we got the clerical issue within the DMV resolved. She made sure I had coverage no mater what. Most insurance companies would have just tried to make money off of the loop holes, but here they don't just see you as a money making opportunity. She helped me get the best quote, helped me fight the DMV issues, and had my back when dealing with National Allstate. I highly recommend this branch of Allstate, it runs like a small local business with the client in mind :)!!!

5 star all the way! Zack has helped us for many years!…read moreAlways finding us the best prices available! We highly recommend Inszone for all your insurance needs! Thanks again for your very prompt professional service!!

I have been working with Zack in Inzone Insurance for more then couple years now, I appreciate that…read morethey are fast to answer the phone and get back to me with any insurance questions I have. They take the time to find the best quote for me and I'm very pleased with their insurance knowledge. Would recommend Inzone Insurance to my friends.

Marbella is absolutely fantastic, and her customer service is beyond satisfactory. She provided me…read morewith the best insurance plan that works for me and was highly informative and detailed. I am so grateful to have found her!

Review of Express Insurance - Reno, NV I've had an extremely…read moredisappointing experience with Express Insurance in Reno. For the past three weeks, I've been trying to complete a simple account update--yet no one has been able to help me or return my calls. The office repeatedly promises call‑backs that never happen, even when the receptionist assures me someone will follow up. I've gone into the office several times, only to wait for hours while staff members--Tiana, Anna, or others--are "in meetings" or "on breaks." Despite repeated visits and voicemails, I have never received the assistance I was promised. Their lack of professionalism and communication is unacceptable. Emails go unanswered, phone calls aren't returned, and in‑person service is frustratingly slow. This level of disregard for customers is deeply discouraging and reflects poorly on how Express Insurance values its clients. I truly hope they take the time to review their internal practices, train their staff properly, and start honoring the level of service and accountability expected from an insurance provider.