I didn't get a great feeling walking in, I always felt like my Pomeranian was a burden, and the cut…read morewas never what we asked for. After this last visit, I can't in good conscience bring my dog back. In my opinion, if you don't know how to cut a particular breed, you should say that. A Pomeranian has two coats, a course undercoat, and a thinner, softer overcoat, you can not take traditional buzzers to them and if you cut the overcoat below the undercoat, it cannot grow back because the undercoat is too dense. My pom was she cut down to a "lion" cut in the middle of winter, I'll accept some blame, my grandmother dropped her off and when the groomer called back an hour later to confirm the cut type she asked, "Lion cut, right" to which my grandmother replayed, "Yes, whatever we always get," while picking up groceries at ShopRite. She didn't know what a lion cut was, and I wasn't around to answer properly, but to shave a dog down in winter is cruel, she can't even walk around the house without a sweater now and she loves the snow. It isn't the first time she's been cut too short, I can only assume because buzzers are faster than scissors, but this is by far the worst, if her overcoat grows back at all, it will take over a year.
Also, the one time I did pick her up instead of my grandmother it seemed like the groomer was teasing my dog and complaining that she was afraid of the brush. I get it, it can't be the easiest thing when the dog bites the brush, but don't make fun of my dog to me, I won't be on your side. She's my baby, my poor, cold, confused baby...
I am sure with bigger breeds and easier coats this groomer does a fine job, but Pomeranians are just not their strong suit.
