We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven weeks later. The pain is very real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

This company is a robbing no sympathy having ass company…read more They stole my money Didn't even confirm any details as far as address or if I needed their services and STILL charged us 500 w out doing anything Did NOTHING

When it was close to our pet passing away, we found Only Cremations For Pets and spoke to Kayla…read more She answered all our questions about the process and services they would provide to our beloved dog, Ronni. She explained how we could watch as little or as much of the cremation process as we wished. She also explained the "Private Viewing" and what the entire package would cost and entail. The morning Ronni departed our life, we brought her to Only Cremations and they kept her for us until the viewing, which was a couple days later. The day of the viewing, we were already an emotional mess, but Brittany was there right away to show us the presentation of Ronni in the viewing room. She was beautiful and had a blanket laid over the lower half of her body. Ronni looked like she was peacefully sleeping. There was ambient lighting and somber, relaxing music playing, a vase of flowers nearby, a sofa, and of course a box of tissues for our use. We were given up to two hours to spend with Ronni in the private viewing room for us to say our last goodbyes. We felt grateful to see her beautiful face one last time. During this time, Aldair came in and took her clay paw prints and we also had some ink paw prints done. He did a great job capturing the definition of her paw prints. Both Brittany and Aldair made this time more supportable with their patience and compassion and the gentleness they had with our baby girl. When it was time for the cremation, we had to leave the viewing room and go to another room, as our 86 pound Ronni needed a larger cremator chamber. We were able to sit in this room and watch through a window as Aldair placed her into the compartment. We had previously viewed the entire cremation process with another pet of ours and wished to ensure we received only their cremains, with little chance of a mixture or unknown other pet being switched out. Sounds a little paranoid, but we've heard stories, and this way gave us peace of mind knowing we were definitely receiving Ronnie's cremains. After the cremation process, approximately 90 minutes later, Aldair carefully and thoughtfully prepared the cremains for us to be able to take our Ronni home with us in a nice wooden urn provided as part of the package. Brittany presented us with a fabric bag with the urn inside, along with the clay and ink paw prints, a certificate note of sorts, and a packet of flower seeds. We are so thankful for this experience your establishment provided. Some of the "mom and pop" stand alone facilities have been bought out by big chain corporations, and they do not provide this same service as you have given to us. It's almost as if they have something to hide or don't want you to see. You've provided us with the best farewell we could give Ronni and are so appreciative Dr. George Katcherian founded and created this location for us to give a compassionate goodbye to our loving pets.

We lost our fur baby and Only Cremations took great care of everything. David was in contact with…read moreme about the delivery. Thank you for your wonderful service

We knew our boy Moose, whom we had since he was 3-5 years old who was now 15-17 needed Paws into…read moreGrace. It's not what we wanted (him gone) but it was the right thing to do since he had become ill and wasn't wanting to eat. In contacting them over the phone and sharing our situation, the attendant was extremely responsive and empathetic to our situation. As the date got closer, our poor boy declined quicker and we even had to move the date up. The company was super flexible and understanding and we were grateful they were able to accommodate this move to two days earlier. When the day came, we were certainly sad. When Dr. Benson arrived, she was soft spoken and kind. She greeted Moose and as soon as he noticed someone had walked in he got up and wagged his tail the best he could. This scene brought me to tears because that was the essence of who Moose was as our pet. He loved ALL humans and was always seeking their attention. Dr. Benson pet Moose and gave him love and affection. He received it and then went to his bed shortly after. She explained the process to us from start to finish. She was gentle in her wording and handling of every last detail. We set Moose up in one of his favorite sunning spots in the yard on his bed. And gracefully, Moose crossed over the rainbow bridge. We were given plenty of time to spend with Moose as the sedative worked and then after the final moments we were able to say our final goodbyes. The gentlemen who came to take care of Moose afterwards was soft spoken and extremely kind. He took care of Moose and left respectfully as he came. We are so grateful from start to finish how this went with our beloved boy. We will forever miss him. But the send off he was given will be forever a part of his journey. Thank you, Paws into Grace. Your whole team are gems.

It's been two weeks since my dog came back to me from Paws into Grace. It was a sudden loss that I…read morewas grateful for this company to have a time slot last minute for my family. However, there were some not so great things or improvements they should consider. Initial call with the lady to schedule was alright. She honestly didn't cover much of information, I felt like I had to ask her a lot of questions that she initially didn't mention. If she can slowly just go over from start to finish, it would've eased my mind a little bit more during this horrible time. In details... I know this is a business, but also this isn't something people go through every year (hopefully). The doctor came and she was very understanding of the situation. It felt like she was genuinely sorry for what we were going through as she also lost hers not long ago. I do wish that she would've stepped outside the house to give me little more privacy, but it is what it is. Im sure I could've asked. She did her best in the circumstances. Now, the worst part of this experience was the picking up the ashes. It took me 1 hour round trip to get there and it took 2 seconds to get her back and leave the place. The lady came out with a brown bag and hurried me out the door. I honestly didn't know what to expect, but that wasn't it. I was dumbfounded of like what just happened? Can I at least take a moment to open the bag to see what's all inside? Take a moment to just take it all in that I'm picking my child up as ashes? It felt like 'ok, you paid me, now you can go' vibe. It would've been nice to just take a moment instead of being rushed out. Also not sure why they don't offer drop off, I know a lot of people would pay extra for that so at least they are home when they receive the ashes back and go back to cry all they want at home. I really do appreciate what this company does, but there are something that need some improvements.

I am SO grateful I found this place during a very difficult and emotional time. Oliver is the…read moreabsolute best at what he does for people going through the loss of a pet. I recently lost my soul pup Benji of 16 years and the day he passed, I called this place to see if I could drop him off that same night. Oliver was very thorough about his process while maintaining kindness and empathy and it's clear he wants to help make a difficult time as much of a positive experience as possible. I drove my pup to his office around 9pm on a Thursday and when we got there, he went over all the details and what to expect in the next couple weeks. He allowed my bf and I to say our last goodbyes to Benj in private before we left and that meant a lot as he respected our last moments together. Oliver was very communicative and did the best job making sure the design on Benji's urn was exactly what I wanted and he was able to provide me with everything a day sooner than expected. The urn and paw print impressions were packaged nicely and I was thoroughly impressed by the care and attention to detail Oliver has for what he does. This was the best experience I could have possibly had during such a hard time and I highly recommend him to anyone needing his services.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

It was incredibly difficult for us to accept the loss of our childhood dog, Chloe, but finding…read moreGentle Journey helped ease some of that pain. I'm so grateful we found such a compassionate business. They were able to take Chloe the same day we contacted them, while also giving us the time we needed to grieve and move forward at our own pace. I would absolutely recommend them to anyone who wants their furry friend to be in caring hands. Because of them, we were able to reunite Chloe with her sister, who missed her just as much as we did. It means so much to have her back home where she belongs. Thank you, Gentle Journey, for making this possible.

I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be…read moreloved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time. I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be loved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time.

The service was great. Very caring from the pickup of my sweet pup to the delivery of her ashes…read more They are reasonably priced as well. The best I could hope for in a stressful situation.

Very disappointed in this service. Would not recommend. Very tacky clay paw prints with rhinestones…read moreon them. We paid for the paw print framed and the pictures speak for themselves. Could not look cheaper or tackier. They used a label maker to put our dog's name on the frame. We also asked, specifically for our dogs fur, she was a black and tan Doberman and, well, again, the pictures speak for themselves. We wrote on the form, when they picked her up to make sure that they gave us both black and tan fur. She had a lot of tan fur in her paws that we should have clipped ourselves in retrospect. We got a tiny amount of black fur (it doesn't even look like hers). We had our last cat cremated at her vet and they did a much better job with the paw print and glass vial (filled with her fur). What's done is done. Also, it should be "forever in our hearts" with a "s" because "our" is plural. Just sloppy and cheap.

Pet Haven Cemetery was incredibly compassionate and caring during one of the hardest times for me…read more They helped me with my dog's cremation process with kindness, respect, and professionalism every step of the way. They made a painful situation a little easier and treated my beloved pet with dignity and care. I'm truly grateful for their support and highly recommend them to anyone going through the loss of a furry family member.

I've brought 3 of my furbabies here and the 4th just 2 weeks ago. I don't have any complaints but…read moremore curiosity, like why is there an extra fee to witness your pet go into the furnace and how come it takes 2 weeks for the ashes to be ready? Just general questions that I think most loving pet owners would want to know. I trust this company that they are humane and actual placing your dog's ashes in the box and no other animals. Price is affordable.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

This was one of the hardest days of my life. Serene Passages made it so much gentler. I reached out…read morethrough Yelp first as I couldn't quite make myself make the call. Don was incredibly kind and empathetic. He was able to give me quotes and all the information I required. I'm thankful for the auto message function as I had difficulty responding. My husband made the actual call weeks later. Don again, was incredibly empathetic and kind as he walked us through the steps. On that day, Dr.Nicole came over and was amazing. I couldn't have imagined a gentler experience for my babies. She was so patient, gentle and kind. I'm so thankful, I don't think I have the words to describe the gratitude I feel. I was so scared about them having scary anxious feelings when it came time for euthanasia. But after a lot of excitement which Dr.Nicole was gracious about, my babies settled down and sat with us. I am grateful for the conversations we had. We were never rushed, or judged. She was so empathetic. It was such a devastatingly sad, surreal experience. Neal had started to deteriorate so rapidly this year. His sister Sara had started to not be able to hide how ill she felt. I don't think I would have ever been ready to let them go. As I look back at my pictures and videos it's easier to see that they were both ill. It was so easy to look past it when they were here. I'd compare them to the pictures and just add accommodations for their comfort. Because their smiles, the love in their eyes...the tail wags were still there, different, but there. It was so hard to admit it was time. All the anxiety that had been eating away at me for months washed away and was replaced with a bottomless sadness and relief that my babies were no longer suffering. They were two amazing small little dogs who left an unfathomable chasm in my heart. The after care was also above and beyond. I can't recommend them enough. If you are reading this and you think it is time, Serene Passages is the correct choice.

I mean just horrible service in the face of a family tragic loss. Took my payment 12 days ago for…read morethe loss of our beloved pet, and sent an update link that has not been updated in 10 days. And when I reached out they told me they are just a technology company and offered no help in finding our animals remains. Terrible service and company. updates

It has been months since my beloved dog Lucky passed, but I figured I should share my review any…read moreway. I want to start by saying that the package I ultimately received was very beautiful and I am very happy with the physical products I received from this company. They did well in honoring my best friend and providing me with cherished mementos. The mementos were the main draw for me when I chose Angel Paw/ Loving Pet. My dog Lucky had cancer, and although I was starting to emotionally prepare myself for the end of his life, his death came suddenly. I was alone with him when it happened and I felt panicked and anguished about what would have to come next. I should have stopped and called our vet and asked them to hold his body for me while I figured things out, but instead I immediately started trying to find an aquamation service that had the mementos I knew I would need to grieve and remember Lucky. So I turned to Loving Pet/Angel Paw. Their website looked so clean and modern! I was impressed so I filled out a form and they called me very quickly. A van was dispatched to my home and arrived in 2 hours. The driver who picked up Lucky from me told me the process would take 2 weeks. Loving Pet/ Angel Paw promised cutting edge technology that would keep grieving pet parents in the loop every step of the way of the cremation process. It's proudly proclaimed in their About Us story that the whole point is to keep families away from the nightmare of not knowing. I was stuck in that nightmare of not knowing for a month. If you're stuck waiting, please know you will get your pet, but it will take a month. I was in agony thinking I had chosen wrong, or that I got scammed and I would never get Lucky back ever again. I did get Lucky back and so will you. You unfortunately just need to keep waiting. The app never updated with any of the steps of Lucky's aquamation process. After 2 weeks I started calling and calling and calling. I left messages with my phone number asking for a call back that never came. I had more success with emailing them. I would recommend emailing if calling isn't working. The explanation for the delay was The Weather. Southern California was experiencing torrential unrelenting rain earlier this past spring. Fair enough. 3 Weeks after they picked up Lucky from me, someone responds to my email saying Lucky would be shipped to me. They don't provide me with a tracking number even when I ask. At this point I am having slightly more luck getting them on the phone. A few days after I asked for the tracking number via email, I call and a Lovely man who said his name was Jeff answered. Lucky had not been shipped out yet after all, BUT Jeff does reassure me that Lucky's cremation package was ready to go and would be shipped ASAP. And it was. So shout out to Jeff for that one. I get a text message later that same day with the UPS label. Overall this experience was unpleasant. Complete lack of communication with grieving pet parents. I would not recommend this cremation company to anybody in the future. But if you've already chosen Loving Pet/ Angel Paw, please just wait it out. Your baby will be home soon.

**Update** Just wanted to give a quick update to this review…read moreas of 2018: Stephen, Heather's former assistant, has done a fantastic job taking over Four Paws and managing it with the same care and attention to detail as ever. Don't know what I'd do without them!

Stephen is fantastic! He is friendly, caring, responsible and dependable. We went out of town on a…read morefamily vacation and needed a pet sitter. We have never all together, as a family, left the dogs home wile we went on vacation. Stephen kept in touch with us daily, while we were away. He took the dogs for walks twice a day and sent videos of our happy pups. Our dogs were calm and happy when we came home. If you need a pet sitter, I highly recommend Stephen with Four Paws OC!