Forget the Christians and their Gregorian nonsense, in our household there is only one measure of…read moretime, Pre-Steve and Ado-Steve. It's hard to remember the time PS, the more we charge ahead into the AS era the more the past becomes fuzzy, fragmented and frankly pointless. I can't remember what life was like for me before the advent of the Universe's Greatest Kitten and I'm beginning not to care. Everything starts and ends with Steve. Step aside assorted mystical deities, there's a funky black kitteh in town. Steve, or to give him his full title Unstoppable Steve 'Awesome' Summers-Jackson, came from this excellent pet shop on York Road. I've been going here for years for the wide range of food and treats, fishies and fishy related frippery and to buy small furry things whose entire purpose in life is to make me feel cuddly on the inside. As soon as we saw Steve we knew he was the one, he'd already made a huge impression on the staff in his time there by virtue of his mega meowy awesomeness and they still ask how he's doing every time we pop in. Great shop, great staff, happy and well cared for animals and an excellent example of how to do things right in a tricky and often poorly delivered industry. If Steve could say anything other than MROOOOOOOWWW, MAAAAAAAAAAAAAAAAA and PRRRRRUPPP I know he would give a double thumbless up.

I came here with my friend to get some food for her little dog and we ended up getting really…read moredistracted by the animals in store. ..as usual. I love pet stores that actually have animals inside for you to look at and paws for thought really do have a wicked reptile selection. I'm not a fan of them as they creep me out a lot but I kind of like looking. They provide care sheets for loads of different animals in store which is a really good service and all of the staff really know their stuff about how to look after the animals properly. As Susan's review said, they advise the RSPCA on exotic animals so they really do know their stuff.

I came back to Pets At Home finally for the purpose of my own pet. I've recently adopted a rescue…read morecat and of course there are many things that we needed to purchase to make the wee one at home. So we decided to make a shopping tip to Pets At Home to grab everything we needed. Although the store is huge and has a large dedicated cat section I found that the range was a touch disappointing. The selection of toys wasn't all that impressive for starters - the catnip toys were all a little expensive, though I may come back for one to see if she likes them. The other toys included a short stringy bit of felt on a stick, with feathers and a bell, some plastic balls, little material mice and a few other more expensive options. I wasn't much inspired, knowing what my cats at my Mum's house like to play with, so bought a few balls and the felt string thing. She's a bit non-plussed with them sadly! The food section didn't appear to sell Iams biscuits either, which my Mum feeds our cats at home, only the Iams soft food in small packages. Arg. We opted for Whiskas but sadly they too appear not to have agreed with her! Hopefully it'll just be the move and change in food which is bothering her. Other than that there is a large section for litter and most other things, scratching posts and the like. It's not that the store is lacking anything major it's just that I didn't always find the precise item that I wanted. I didn't find any cat beds, for example. Perhaps they were out of stock - it was a Sunday that we visited! Staff were friendly enough this time, but unfortunately it wasn't quite as useful as I'd hoped! It won't stop me from shopping there again, however, as it's still a great shop with lots to choose from. I'll have to be a little less picky, is all!

My poor cat has had more vet trips this year than most do in their lifetime. After what seemed like…read moremonths of treatment at our local vets, who happened to be fantastic, we finally had our beloved pet back in our care. After a few weeks he started to get ill again, our hearts sank. Thankfully our vet is open on a Sunday (it always seems to be a Sunday) and after a quick trip he advised us that our cat needed filtered water and a special diet. Not just filtered water but a water fountain for cats, where on a Sunday afternoon would I find one of those? Racking my brain I remember passing by this retail park in Meanwood and vaguely recalling there was a pet superstore there. At this point I must have looked quite distressed as I flew in through the door repeating water fountain over and over again, but the staff showed no sign of being alarmed. I was taken over to the cat section where a choice of two awaited me. I instantly relaxed now my quest was over and as the sales assistant took over the rather cumbersome box my water fountain came in I went to have a look around. They have everything pet related you could ever need, obviously I had to treat my cat to a new collar and some treats after all he had been through. They also have some cute bunnies (can you have ugly bunnies?) and sleepy hamsters, I was very tempted one animal to look after is enough for me at the moment.

The staff in this store whilst knowledgeable can be a little rough around the edges whilst handing…read moreout their advice The store has a good stock level with the bigger store on York road stocking a greater range. Price wise they are competetive for livestock whereas any equipment can be found cheaper elsewhere but they are willing to negotiate on price

It's stupid to visit pet stores without an actual pet, I know, but I feel that being an animal…read morelover and coveting domestic cats is enough to warrant going in for a look. Tailwaggers is a very cute pet store. They sell all the usual things that you would want from a pet store, various animal feeds, flea treatments, specialist pet items and so on. They also do a range of dog and cat baskets, cushions and toys - and loads of really cutesy items that in a lot of ways pleases us more than the animals themselves! The door way also has a number of advertisments, almost like a community board, with all kinds of useful information and numbers. I think when I finally can afford to have my own pet cat I will almost certainly be visiting here to set myself up for pet ownership! Certainly the staff are friendly and helpful enough to answer any queries you might have if you too are thinking of getting an animal of your own.

I love pet shops....that don't have pets for sale in- those always make me feel sad…read more Anyway. this shop is great. Merlot and I quite often come in as a treat (for him, i'm not too bothered about chewy sticks and squeaky toys). He walks around having a good old sniff of every chewy and knuckle bone and picks out what he shall be having a chomp on later in the day. he also likes to have a deep sniff of the hamster bedding for some reason, but that is by the by. Angela runs the shop and has quite a dry sense of humour, but so clearly loves all animals and always has a cuddle with Moo. Her blind Irish setter is always about somewhere too and is a real sweetie! As an aside, If anyone is wanting puppy/dog training lessons...Angela is the person to talk to as she does evening classes in Headingley, Alwoodley, Otley, Harrogate and at the dogs trust (I've just looked that up, I didn't know it!)

Rude experience instore, nasty, cold and unfriendly I…read more mentioned it on facebook in a private message, to try and get the situation fixed No bother to even get back to me four days later. I called the shop, nobody got back to me And then they have the nerve to reply to my review claiming im harrasing them Ie to twist the situation which all started from their NASTY ABYSMAL ATTITUDE. vile company avoid like the plague

I was interested to read a review about the rather unusual manners of the staff here, as I rather…read morethought it was just me. You know, my face or something. It's nice to hear that it is at least one other person's face and not just mine. I popped in on a bit of a whim, looking for dog treats and to see what was going down in the latest pet shop in ma hood. There is a wide range of merchandise at fairly reasonable prices and the animals looked well cared for, so there is a star for that. But the staff? Genuinely bamboozled by their attitudes, and I mean attitude in the very literal teenage huffypuffy 'I hate everything' sort of a way. I asked to have a look at some collars that were behind the till, and was met with silence. Actual for real silence. Staring right through me silence. SO weird. So I asked again, more silence, so in a very English was decided to babble my reasons for wanting to look at the collars. Not a single damn word. The girl just turned slowly (revolving for eternity with the centrifugal force of internal rage?), reached for one random collar and slapped it on the counter....then looked away. Just so very very odd, to be THAT bad a customer service is really an art. To be that rude a human being interacting with another human being is quite unnerving. I should have said something, and believe me as I left my potential purchase (more fool you lady, I have LOTS and LOTS of cats who I'd happily buy diamante collars for) and walked out I knew I was in for a long argument with myself in the shower later with all the awesome statements my brain just couldn't come up with at the time. I wont be going back to such an unwelcoming place, no matter what the convenience...I'll stick to making the effort to go to Paws For Thought on York Road where I am guaranteed good advice, as much browsing as I want and *faint* a smile. So, top tip for the staff at Paw Prints? Ladies, if you hate your job so much that you death glare your customers out the door....then the service industry is probably not for you. Perhaps bouncer or loan shark would be a better sphere of employment.

Pets at home offer a good range of products, but their pricing can be a little on the high side,…read moreespecially their food! There is a local garden centre near me who offer the James Wellbeloved food my dogs eat at a far lower price. Since signing up for a loyalty card at pets at home (I know. A bad move!), I am getting regular post from them, which is more irritating than anything. In short, I'd use pets at home again if I urgently needed something, but I'd rather go somewhere else if possible.