I was interested to read a review about the rather unusual manners of the staff here, as I rather thought it was just me. You know, my face or something. It's nice to hear that it is at least one other person's face and not just mine.
I popped in on a bit of a whim, looking for dog treats and to see what was going down in the latest pet shop in ma hood. There is a wide range of merchandise at fairly reasonable prices and the animals looked well cared for, so there is a star for that.
But the staff? Genuinely bamboozled by their attitudes, and I mean attitude in the very literal teenage huffypuffy 'I hate everything' sort of a way. I asked to have a look at some collars that were behind the till, and was met with silence. Actual for real silence. Staring right through me silence. SO weird.
So I asked again, more silence, so in a very English was decided to babble my reasons for wanting to look at the collars. Not a single damn word. The girl just turned slowly (revolving for eternity with the centrifugal force of internal rage?), reached for one random collar and slapped it on the counter....then looked away.
Just so very very odd, to be THAT bad a customer service is really an art. To be that rude a human being interacting with another human being is quite unnerving. I should have said something, and believe me as I left my potential purchase (more fool you lady, I have LOTS and LOTS of cats who I'd happily buy diamante collars for) and walked out I knew I was in for a long argument with myself in the shower later with all the awesome statements my brain just couldn't come up with at the time.
I wont be going back to such an unwelcoming place, no matter what the convenience...I'll stick to making the effort to go to Paws For Thought on York Road where I am guaranteed good advice, as much browsing as I want and *faint* a smile.
So, top tip for the staff at Paw Prints? Ladies, if you hate your job so much that you death glare your customers out the door....then the service industry is probably not for you.
Perhaps bouncer or loan shark would be a better sphere of employment. read more