I dropped my pup off for her first-ever professional groom, and I was anxious because she is…read moretypically nervous in new situations with strangers. Two hours later, she came out with a clean, shiny coat, nicely trimmed nails, and a happy tail! The groomers are kind and gentle. We'll be back for sure!

First time with our Standard Poodle. They did a fantastic job, we cannot be happier. It looks like…read morethey really took the time and made her look great. Will be going back

We take our two bullies there all the time to get their nails trimmed. The quick appointments and…read moredetailed service, make it a no-brainer when it comes to our pets health and care. Hazel and Cheyenne look forward to seeing Lydia every time. When we want a quick and affordable grooming, Pawsitivity is our first and only choice. They are great! From personal experience, I would suggest anyone to take their pet there for the greatest care. And that is our little Lulu in their profile picture! They treated her like royalty, whenever she went in. Super detailed care and a humane disposition is what makes them our premier groomer.

They will cancel your appointment and will not notify you. In January my cavalier was scheduled for…read morea groom; normally Gail would send a text and confirm but she didn't. I called and was told she was going to have abdominal surgery. I am sure this was unavoidable but don't you think you should give your client's a head up. Was I supposed to drive all the way there and find out the appointment was canceled. Also when our appointment was rescheduled, we sat directly in front of the window and no one came to door. The closed sign was out and the front light was not turned on. Someone did peek out the window and knew we were there but did not come to the door. While sitting there another groomer came to work; so at least two people knew we were there. No respect for her clients. Don't waste your time here. In addition if they treat humans this way what about your pet?

The Pet Studio is the best! I live in Manchester Iowa and I still drive to Marion to take my Penny…read moreLane there, because they do an excellent JOB with my shy HavaPoo...Bless them...

The twins at Pet Studio are the best! They are fast and take great care of our dog Buddy. For 8…read moreyears they have groomed our Shihpoo which is not an easy job!! Hats off to Marrie and Carrie!!

Today I took my puppies in, they are usually too matted and have to be shaved for the Spring. My…read moreolder dog is starting to get skin tags, so I asked them to please be extra careful. We picked them up and apprentices even with their managers over watching them did a FANTASTIC job. We'll definitely be back!

I brought my dog in to be groomed. When I picked her up, I noticed that her report card said she'd…read morebeen difficult during grooming. I thought this was odd since she has never had trouble with grooming before. Once I got her home, I noticed that she had two nicks, one on her face and one on her private area. I understand that people make mistakes, but they need to own up to them. Clearly, my dog was "difficult" because she'd been cut not once, but twice. I will not bring my dog to Petco again.

took my dog here and literally walked in on them yanking my dog around basically hitting him. The…read morereceptionist saw me seeing my dog being treated horribly and ran in to tell the people cutting my dogs hair. I never took my dog there again. do not trust this place!

My husband called on Friday to make an appointment for our dog Boone to get a groom. It is now…read moreTuesday and as he pulls up to Gwens no lights are on and door is locked. Phone went straight to voicemail as well. What a joke!

Love this groomer! Our two Havanese look fabulous! They listened to how we like them to look. Very…read morekind and our dogs will be returning! Huge thank you!!!

We've tried a lot of different dog groomers in the area, and Uptown Paws is by far the best! They…read moretreat your pet like their own, with caring and understanding. I would highly recommend them to anyone looking for a groomer! Ivy never looked so good.

Excellent professional caring staff that go the extra mile to make sure your fur baby is well cared…read morefor!

I've taken my pets to her since she opened over 25yrs. She…read moreall ways put the animals needs first, very caring and fairly priced. And now that my children are grown. They take their pets to her too. I always recommend her to anyone that asks "do you know a good vet"

They only do basic short sheer cuts.. no scissoring at all. One length cuts. You could see the pink…read moreskin on the back of our Maltese it was so short.

Love our ladies at Paw Wash!!! our dogs always look great. They are great about special needs…read moresomeone might be having. Very caring and price is very reasonable. Only place we have been for years!.

Pretty good experience here. We actually came in on a Sunday afternoon to complete our dog…read moreadoption. The store was slammed. Lots of customers and people milling about training their dogs. I wish we had been in and out quickly, but not on this day. After our dog adoption was complete, I had several things to buy. All good there and several items were on sale, or we had coupons. Very good customer service. 4/5 stars because we were out of the parking lot before I realized I had been charged for 2 bags of dog food. I returned to the store because it was $20. Rather than wait for a refund, I just grabbed another bag of what I had been charged twice for. The cashier was very apologetic and even seemed a little embarrassed. Visit Petsmart during the week - unless you don't mind shopping around lots of other customers and experiencing long lines.

UPDATE: We just found out that we can get the bath package with nail trim for our dogs for about…read morethe same price as it is to just get their nails done - game changer. I'm not sure that'll be true for everyone as I think the bath price takes size and coat into consideration. (Also, they mentioned an upcharge for grooming appointments Friday-Sunday.) Anywho, I called in the morning and they were able to sneak us in for back-to-back appointments that afternoon. As we arrived, we noticed their names were on the salon board out front. Celeb status! We dropped the dogs off and two hours later were called back to the store for pickup. Our babies came back to us soft and sleek, smelling like oranges, and rocking a cool new bandana. We weren't as pleased with their mani/pedis, but that's a shape preference more than anything. Some of the ladies are better at pawdicures than others, oh well. It was great not to have to wrestle the dogs into the tub and then watch everything in my house become one big towel for them lol. The bath service turned out to be super convenient and affordable for us. We're already looking forward to our next visit! -------- We pretty much only come here to get our dogs' nails done. I loved my PetSmart in Arkansas, but this location is slim pickins as far as treats and doesn't run nearly as many deals on toys. Since we only do the pawdicure, it's considered a walk-in (cannot he booked online, as far as I can tell) though there isn't usually much of a wait so we can do both dogs fairly quickly. The pawdicure service for $20 includes a nail trim/grind and cleaning of the ears. The "menu" says it also includes bandana and scented spray and while I don't want either, I've never been offered. By now, my dogs have hassled every tech in the salon and still came out with pretty nails. These ladies are patient and thorough and as far as I can tell, the nicest people in the store. So, 4 stars because I love the grooming salon staff and might just be too picky about the other stuff lol. They just don't have the selection of natural treats I'm looking for and I can get my tough toys cheaper online elsewhere.

Very affordable prices for the same luxurious service you'd get at a spa in Iowa City for your pet…read more Worth the drive - sit and wait next-door and eat some delicious herb and Lou's pizza.

I don't generally like to leave bad reviews and go down that road. I just move on, but was so…read moredisappointed and disheartened at my dog's first grooming after moving back to Iowa from The Groom Station in West Branch, Iowa and not hearing back from the owner in response to my disappointment, that I feel the need to do so, for whatever it is worth. Not with $20 let alone $126. Here are pics of her recent groom job yesterday. I asked that they keep her long and that didn't happen and instead even shaved her bald in sections and very uneven everywhere. She didn't even have any mats yet, but that was her excuse. The pics don't even do it justice. Update: The owner did reach out and refunded the visit. She did want me to bring my dog back in for her to see (which I initially took offense to as if she didn't believe the obvious pictures but that is not why according to her).By then it would not look exactly the same since I had to do something to try to even things out while it grew out and I didn't want to cause my dog undue stress since I was not going to have anyone else mess with her at this time.. Luckily, it will grow back and eventually be back to normal but would be hard for me to be okay with same shop even with different groomer at this point.