Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.

We had a wonderful experience with Universal Dog Day Care! Grannie & Tootsie took such great care…read moreof our three fur babies, and we couldn't have been happier! They sent us photos every hour, which gave us so much peace of mind knowing our babies were happy, safe, and well cared for. It made it so much easier to enjoy our day without worrying about them! It's such a comfort to find someone who treats your babies like family. We are so thankful for the love and attention they received! We will definitely be asking Grannie & Tootsie to babysit for us again the next time we're in town! Highly recommend!

Let me preface this by saying that my dog is Like Family and I hate having her in a boarding…read morefacility where she's in a cage most of the day and only gets to play one or two hours. Grammy and her baked potato puppy wore Bama out and sent me pictures so often to ease my anxiety! I was a little nervous For how my dog would do in the evening because she has never slept alone, but Grammy wore her out and she slept all night! I will definitely be using her again when I come back to the parks! The picture I attached is from our drive home and she was still wore out.

Boarded my miniature schnauzer overnight. Picked up a happy and tired dog. It's nice to come…read moreback to a tired Schnauzer! Makes unpacking so easy.

My pup loves happy paws!! I have used them for boarding my pup for the past two years. Boarding…read moreincludes daytime play as long as your pup passes the temperament test. The staff is so kind and informative. They let you know if there were any concerns with your pets behavior or eating habits. They are super accommodating and allow you to bring your pets favorite toy or treats and even their bed for boarding. They keep detailed notes and ensure they understand what your pets needs are and how to care for them . They even administer meds for your pet. They have surveillance and you can watch you pet play during the day using the odoggy app. You only have access to the cameras at night if your pet is staying in a VIP room. They have treat options like hot dogs and ice cream and grooming options for your pet during their stay. My favorite time is when I pick my pup up and she is so happy to see me and the staff provides a picture and/ or report card of how her stay went. Nice size parking lot and right off the highway for pet parents.., little shop inside for last minute needs, they also have indoor and outdoor areas for the pups and a puppy pool. Prices are going up a few dollars in September but currently a small room is $53 per night.. I believe VIP is $75 per night but is a larger room with a TV and camera access for pet parents. They do have a fees for late pickups and different things so just keep in mind because that can add up quickly. All in all my pups loves this place and sleeps for two days after all the playing she does while here. This will continue to be my go to. Even with the pending price increase, they are right in line with similar boarding facilities in the area

I checked in my two cats to be boarded in Miss Emily's Kitty Condos. The drop-off process was…read moreincredibly easy and the staff was tremendously kind. My cats had no problems getting settled on their first day, but one of my cats decided that she wasn't too fond of playtime and became stressed, sitting atop their condos and not allowing the staff to get her down. While this was happening, I was on a plane and had no access to my phone. The staff tried to calm my cat down and try to get her back in her condo. Unfortunately, she was stressed and didn't take kindly to being boarded even after being boarded before. The staff kept in constant contact with me, letting me know how my precious cat was doing and if she had come down. In the end, we had to have the cats picked up by their emergency contact and had to cut their stay short. With that being said, the care Miss Emily's staff had toward my cats (even while one was hissing up a storm) made me want to write this review, knowing that your pets are in good hands, even when things don't go according to plan. I would recommend Miss Emily's to anyone who needs to board their pet in Orlando, dog or cat, as they truly have your pet's needs in mind.

Our pup Jeter loves Miss Emily's Bed & Biscuit and they are our go-to when we need a last minute…read moresitter or just a day of fun for Jeter! He has been to many of their special days like ball pit day, Santa day, Halloween party, his barkday, pool day, etc and he always has a great time. If you follow them on social media you may see your fur baby featured in a story or post! The staff is always so so sweet and they have amazing customer service!

I'm writing this for anyone who, like I was, is on the fence about using the kennel service at…read moreUniversal. I definitely recommend! It's a pretty easy and streamlined process to board your dog here for the day. Once you pay for parking and enter there are signs labeled "kennel" directing you where to drive. The kennel is located in the far corner of the Jaws parking garage on the first floor. You must bring physical copies of all current vaccination records. They require DHPP, rabies, & bordetella. If you don't have the proper proof then there's nothing they can do. They also take a copy of your ID for proof of ownership upon pickup. It's pretty inexpensive at only $15 for the day. Once you check in they have you bring your dog to their designated kennel and set them up with plenty of water. Like others have stated, this is a hands off kennel so the staff does not ever physically interact with your dog. This means you are in charge of making sure they get walked through out the day. That's the only downside because it is a bit of a walk to get to the park from the kennel. You are allowed to leave your car next to the kennel though which was nice. I think this is a great service that the park offers and awesome for people like me who enjoy traveling with their dog.

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

Yelp is the worst platform on the planet. That being said, Mandi Poppins is just the best. We love…read moretheir service and couldn't recommend them enough!

If i had more stars i would give them! Great doesn't even starts to describe Mandi Popppons pet…read morecare services! My fur baby loves when they come visit they are always on time, very professional, communication is easy and straightforward, they kept me informed about my dog all the time while I was away ehich gave me peace of mind, totally recomend their services and will keep booking eith them for the future!!

Happy to know there is someone that loves and enjoys walking my dog when I can't. Very trusting…read moreperson.

Will is extremely reliable, caring and knowledgeable. My dogs look forward to their walks and come…read moreback happier.

We love bringing our dog Roxy to the VIPet Resort when we go to the Disney parks. They always greet…read moreyou with a smile and show that they care about your dog. We love that she isn't crated overnight and gets to play all day and socialize with other dogs. We love that they send daily report cards with cute pictures of our dog so we know she is having a good time. They always have great seasonal events and photo shoots. Highly recommend VIPet Resort!

Everything Great place and wonderful staff…read morethat made our puppy first stay very special

Extremely disappointing experience boarding our three pugs here. We booked a 6-day stay in a VIP…read moreSuite expecting a higher level of care and supervision, but that's not what we experienced. All three of our dogs got sick during their stay. One of our females gets stressed when separated from us, so that part wasn't surprising -- but the other issues were. We received a call that another pug developed a serious eye infection, which ended up costing us about $300 in treatment. Pugs have very prominent, sensitive eyes, so extra care should be taken with them, especially during a very cold week. We were told all three dogs were bathed the day of pickup. However, when we got home, our male pug had a very bad fungal rash on his paws that clearly had been there for several days. It's hard to understand how that was missed during bathing and handling. We also provided labeled, pre-portioned food for each dog with clear instructions. One of our females had stress-related stomach issues, which is typical for her -- but our male pug later developed a bladder infection and started urinating blood, which only happens when he eats food other than his prescribed diet. This suggests feeding instructions were not properly followed or meals were not supervised, even though they were sharing a VIP suite as we requested. Overall, this was a very disappointing stay and not what we expected from a VIP-level service. Sadly, we will not be returning.

We reserved an Indoor Suite for our two small dogs for over the Christmas holiday and paid a $100…read moredeposit to confirm the reservation. I received a text confirmation for the reservation of the indoor suite the day before we were to drop them off. When we arrived to drop them off, the person at the desks was going over feeding, pick up date, and then stated that they were at capacity, and because our dogs were small, they had moved their reservation from an indoor suite to a Tiny Town Cabana, which is a 3 foot by 3 foot crate or kennel instead of the 4 x 10 suite and that they would be sharing this space. Two dogs in a 9 square foot space. I stated that that was unacceptable and asked the desk person to if I could speak to the manager. The manager reviewed the reservation and stated there was a glitch in the system and he had seen this on another reservation, but he was correcting it and our fur babies would be boarded in the indoor suite we had reserved. During or trip, we tried and see the dogs on the web cams of the play areas but couldn't, even calling once to check on them and were assured they were in an indoor suite. The morning we were to pick them up, we did see our dogs being taken out of a tiny cabana to go out side and play and then being placed back on to the tiny space afterwards. We drove to pick them up and let them know we were there to pick up our dogs. We were told total for the stay, which is was the fee for an indoor suite. I asked to speak to the manager while they were getting our dogs and viewed on the webcam of the tech gathering their food and taking them out of the tiny cabana. I stated to the manager, the same manager that assured us that they would be in a suite and not a cabana about what I saw and he went back to the cabana to check and see what had happened. He returned with our dogs and stated he did not know how it happened, when or why they were moved into a cabana or how long they had been there and that their stay was free because of the error. That was a nice gesture, but we never would have left our dogs to stay in such a small space had we known, and then to be asked to pay for the indoor suite, that they may have never even been in was wrong. Had I not seen them on the webcam in the tiny cabana, we would have never known, and had paid for services we did not receive. Our pets are like family. Thank you for the free stay, but we will never have our dogs board with any Pet Paradise again. If you should choose to, I would ask to see the dogs actual space, watch to see they are placed and really stay there throughout their visit.

Brenda watch our two dogs when we were out of town for a week. She walked and played with them…read moretwice a day. I would recommend her to anyone. She did a great job! Her rates are good too.