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    Paws Around Town

    2.5 (8 reviews)
    Closed 10:00 am - 6:00 pm

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    Petland - Rabbit with babies (we didn't know she was a female much less pregnant!)

    Petland

    (47 reviews)

    10/10/23 Came in…read moretoday to see a female corgi and was hoping to bring her home. Ashlynn asked if i needed help and brought the puppy out right away for me. She was absolutely amazing during the whole process and was juggling getting me sorted and getting another new pet owner set. She was very nice and did her best to get me the best price for the puppy and helped with the payment plan. She is super approachable and an amazing employee.

    It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.

    Paws Around Town - petstore - Updated May 2026

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