I have been shopping here since 2010, because they have all my dogs favorite brands. Overall, my…read moredogs like Fromm's the best for dog food. They also like Zorigen and Acana. Or maybe I approve of them. As for treats, my dogs kind them all. I like Origen snd Aunt Lucy's. They bring in specialty people and events. For example, Pam Case, an animal communicator comes in every few months. Dr. Weisel, the chiropractor, comes in once a month. They often have doggie-portraits that the proceeds go to a local dog rescue. They also offer wine and cheese tastings, new product info, etc. They have a loyalty program and for every $250 you spend they give you a $5 reward. Many of the fig brands also gave incentive programs where if you but do many bags you get a free one.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Great location and small town feel. Love that I can run in quick, grab my goods and be on my way…read more Friendly knowledgeable staff, too.

I thought the staff was untrained on how to handle customers and their dogs. My dog is a chihuahua…read moreand if anyone who knows dogs they are attached to one person in the household. She is very attached to me so she barks a lot being protected of me. They seemed to be worried that I had never had her groomed before. I told them she had and as soon as I leave she will be good as gold as everyone has told me that has groomed her. She was walking around sniffing and found something on the ground. Your associate said why is she foaming at the mouth and I wiped around her mouth to realized it was soap but still I could tell you're associate did not believe me. When they were done they said she was good as I stated. Then we went out in the store to get a harness for her that she could not riggle out of and a another associate came over to tell me she could not walk around without a leash and my husband told her that is what we are trying to buy and she was still rude. I have never had such a bad experience at any other place I have been. The minute I told associates at other stores that she would be good after I left, they understood and took her lovingly from me so she would calm down. I never have had such a bad experience as today. She will most likely have diarrhea after eating soap off the floor. Not a happy experience!

The kindest staff with the nicest food for your pet…read more I found out about A-1 Emporium from a pop up they did at Myraid Gardens a week ago. They gave out treat bags and a 10% off coupon which was awesome since the food my Golden Retriever puppy eats is pricy and not sold in major retail stores like Petsmart. Walking in, everything is laid out in an easy to see way. It isn't super pretty inside but what they lack in looks is made up in price. They brand we feed our puppy is Fromm and they had almost everything Fromm carries. Looking at the other brands, you can these people know their stuff. The food they sell here is going to extend the life of your dog, help out with allergies and illnesses and give you piece of mind. I'll definitely be back!

Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This is a dog friendly place. They have quite a variety of food and clothes for dogs. There is a…read morelarge variety of things for cats too. They also have guinea pigs and reptiles and rodents. I love ordering from them online. I've gotten all of my dog furniture from there. However, I feel like their dog food prices are high. I generally buy dog food at local pet food stores for less than they charge.

A couple of the workers here are friendlier and more helpful than at your average chain pet store…read more Plus they have a larger selection of animals to choose from than Petsmart. Fish tanks are clean, and they have salt water fish, coral frags and live rock! First time I've seen the latter two at a Petco before. Only negative is on average, pet supplies are priced a bit higher than Petsmart and Walmart, and they run fewer sales on potential pets. I've never had a dog groomed here, so I can't comment on that. But the service we had was excellent and they let customers interact and touch a lot of the animals here, which was very helpful in deciding which pet to take home with us. Just ask and they will get an animal out for you. It is sad we have no locally owned pet stores, especially in a city of this size. And I know Petco and Petsmart were the cause. But in this post-LFS world, this is a pretty decent Petco location. If you do stop in, be sure to say hi to 'Heihei' the feisty Green-cheeked conyure.

If quality, quaint, education, and exceptional service was a pet store, then it's DEFINITELY…read moreHollywood Feed. We just got a baby golden doodle so we needed all the things for her and a fellow Yelper suggested Hollywood Feed so we stopped in. David immediately greeted us when we walked in and was ultra friendly and knowledgeable. He was able to clearly communicate why we should purchase certain items without making us feel like he was trying to sell us on a product. I also really love that they have a rewards program for their dog food and they stand by all the products they sell. If it didn't work for your pet, return it. They also offer delivery services around the metro. WIN! Make sure to snag one of those amazing candles they have close to the registers. It makes the room where my pup lives smell like vanilla cake.

This is my dog's favorite store - more than Petco. They have a wide selection of dog goodies…read more Everyone on the team is so nice. Shout out to Rachel! This is a go-to spot for a date with your dog baby.

Elite PetSmart! Store is well managed and not short-handed as is typical these days. Aisles…read moreproperly stocked, clean and organized. They sell and adopt healthier, happier, friendlier, even higher quality animals than other city pet stores (especially Petco). Animals are properly cared for, fed and healthy, even watched over by a vet. No diseased or stressed animals. Cages and aquariums always clean. We are still very grateful for Chester Copperpot our Syrian hamster and treasured family member. Because they do so much right expect more foot traffic, waits and lines. Sometimes they'll even sell out of certain items and critters. Just be a little patient as they restock frequently. Most of all I love the staff here. They are knowledgeable, friendly, always smiling and happy to help.

The older woman that's almost always on the registers is rude and has very poor customer service…read moreskills. Rude to kids and dogs! And i called for help at the cricket area where another associate asked if I needed help I told her yes and she proceeded to stock a shelf and did not help me. wild because I usually only have issues with the cashier, the older lady has been here as long as I've been coming to this store and I come weekly. I'm honestly tired of having to deal with her and her crappy attitude but petcos bugs are always dead. I'm just going to order online through other stores for dog food, cat food, fish supplies and bearded dragon care because waiting for delivery and lost packages seems way better than having to go another week with someone else's awful attitude ruining the day.

My mini schnauzer, Murphy, will turn 3 on Saturday and I have always been a loyal Paws Around Town…read morecustomer. Susan goes above and beyond to make sure that your pet is taken care of. Every time I bring Murphy in the store he is welcomed with treats and smiles. Of course- things are pricey, but you get what you pay for. :) I recommend Paws Around Town to all of my friends and will continue to do so.

RUDE! ELITIST ATTITUDE! Here is the story, I'll admit I have shopped here for four years despite…read morenever really feeling comfortable. It just seemed like they were doing me a favor to let me buy something from them and note to self, perhaps I should dress for Neiman Marcus next time . Ok I can take it, I'll be back because where else could I find such unique pet gifts for my friends when they get a new addition to their family. I'll pretend like I'm shopping at Barney's in New York, they really have something to be elitist about. They finally pushed me over the edge when they were mean to my toddler! We will not be back ! I was hoping to avoid going in because they have a sign saying something about no one under 16 is allowed without an adult and something else about keeping human children on a leash, which is real funny until you discover it's not a joke. Even worse, they have two adorable puppies wearing tutus and feathers, jumping around at the windows and trying to escape whenever the glass doors open. I took her hand and went in, sporting my best smile and flashing a credit card suggesting I can pay, really I can. Needless to say, my toddler slipped her hand away and dropped to the floor, playing with the puppy which was now licking her. Now it would seem I should be the miffed one, what with her nasty dog licking my child but what the heck, we have a dog, then the other cute little dog runs over and the three are happy and the child is not touching things. Then I asked the older lady at the register a question as I attempted to pay for my expensive purchase and she glared at me with a kiss my grits expression and walked away. Hmmmm....whats that term for a female dog.......? Yes, that is what she was. As for my dog, he shops at Pet Smart where pets and people are welcome! This Is truly one store I hope will go out of business. PS - You can get trendy pet accessories on the internet.

It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.

Despite my better judgment, I bought a dog from Petland. But guess what? It's been nothing but…read moretrouble! This dog has a tongue that sticks out on one side because of her jaw being sideways. She's also lost a lot of hair and sometimes acts crazy. Turns out, this is a hereditary jaw issue. I took her to the vet that Petland requires you to visit because you're not allowed to use your own vet if you want to be covered by their warranty. However, they want to send me to a specialist in Tulsa. And here's the kicker: Petland doesn't pay for anything until I've spent all my money and time getting a diagnosis. I highly recommend not trusting the sales team at Petland again. They're not very trustworthy.

The merchandise part of the store is ok. Didn't spend much time there. The checker was sweet and…read moredid a good job...even cut the tags of the toy I bought for my dog. The back area near the groomers and the Banfield Pet Clinic was so dirty. Not just today's dirt and dog hair but weeks of it. My dog peed on the floor so I used their clean-up station to wipe up the tiny puddle and then used a clean paper towel with their sanitizer to kill the germs. I left a nice little clean spot on the dingy, dirty floor. Yuck. I let my poor dog walk on that floor. My appointment was scheduled for 4 p.m. I put it in my calendar the day I called. I had to cancel another appointment to be able to make this one so I know it was supposed to be at 4. They said they had me down for 5pm but they might be able to squeeze me in when they finished with the current patient. I waited 20 minutes and asked if they had any idea how much longer because if I was going to end up sitting there until 5, I could leave to take care of other errands and come back. Oh no, they're almost ready for me. So at 5:30, I'm called back. Inside the clinic, it's spotless. Thank goodness. The vet and the vet nurse were awesome. I think the store doesn't have enough employees. I didn't see many there and they must not have a night crew to stock and clean. Too bad because this is a busy location. Edited to add photos

0/10 Recommend! I…read morewould NEVER recommend PetSmart for nail services after this experience. Taking my dog here was genuinely one of the worst decisions I've made when it comes to his care. My dog gets his nails trimmed regularly at his vet and has never had an issue or acted aggressively during a nail trim. Unfortunately, his vet was booked, and his nails were getting long enough that they were destroying my couch, so I decided to bring him to PetSmart instead. Huge mistake. I was told that my dog bit the employee while they were trimming his nails. When I got him back and actually looked at his paws, I was shocked. His nails were cut extremely short, right up against the quick. They are now jagged, uneven, cracked, and roughly only 1/4 inch long. They weren't even filed or smoothed out properly. Then I was told that he also tried to bite ME afterward. Well, no shit. If his nails had just been cut down that close to the quick and he was already stressed and in pain, of course he didn't want anyone touching his paws. I know my dog. I know how he normally behaves when having his nails trimmed because he gets them done frequently. I cannot speak to exactly what happened while I wasn't present, but I CAN speak to the condition his nails were in when he was returned to me, and it was completely unacceptable. I wouldn't recommend this location to my worst enemy. I trusted them with my dog for a basic nail trim, and I deeply regret it.