I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

This is still the only place I will board my dog with. They truly care about your pet.read more

Hands-down, best place I've ever taken my dogs!! Amy and Josh are very experienced and…read moreknowledgeable, and the facilities are super clean with plenty of space for the doggies to run and play. The pups are always happy and worn out when I pick them up! Absolutely can't go wrong with Good Dog Gwinnett

My little terrier Princess loves this place! The staff is great and its a happy place for pets:)…read more Beautiful grounds, very well kept! The only place Princess will be staying!

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

I've just started bringing my Boston Terrier to Puppy Haven and I'm thrilled with the care and…read moreattention she has received. All of the staff are so friendly and I really love their online portal. It's super easy to upload your dog's vaccination records and make reservations. Finally, the place is immaculately clean which I think is so important for my dog's health. I highly recommend!

Our 1 year old mini bernadoodle Ziva just came back from PH John's Creek and she had the absolute…read morebest time during her Thanksgiving stay. The staff took such good care of her, and it was evident she was in good hands the entire time. We love the pupdates so we can see her photos every day and the cute messages. We saw her mingling with the other dogs on the camera and getting so many cuddles from the staff. She got a bath before pick up and smelled fresh and clean for us. Thank you for taking such good care of our baby girl.

I've taken my Australian Shepherd here several times and have been pleased with the results except…read morefor once when they kind of shaved him, but overall I have been satisfied.

I was recommended by one of my neighbors as she takes her pet here to get groomed and he looks…read morebeautiful! I figured I'd give it a shot. This is my puppy's first bath and trim (he was about 5 months old). Him being a shih Tzu- I intend to keep his fur long as I do not like the "teddy bear short cut look". Scheduling: Appt scheduling was very simple. Staff was very nice. Appearance: Upon arriving, It can be a little confusing as the sign is not lit up. It's a little past the opening where the Home Store is so be aware to keep going! Inside, it smelled like a old dogs inn. Just like a dog. Didn't feel the clean spa- like feeling I thought I would get. Staff: The staff were not masked, but still nice. I just want to say Lindsay was sooo sweet! The sweetest. Explained things in good detail and really nice. Experience: I asked them to let me know if there were any issues as he is a very scary pup. She told me she would try to save some of his fur as there was a mention it was matted pretty bad. He was shaved balled. My mom picked him up as I was at another appt and she said they kept apologizing and saying "he's alright". He wound up having really bad diarrhea for a few days and when I took him to the vet, they mentioned it was bacteria. It could have came from anywhere but he's not around any other dogs, and thought it was funny he got it right after coming home. I'm thinking because the place was not as clean as I'd hope. They were also a little pricey. The rate was higher than my neighbors who has a Yorkie. In addition, with the extra vet bill,this grooming costs me over $140 so I will mostlikely be searching for a new one. Just as a note, He smelled really good and appeared to be okay but I will not likely take him back.

They take such good care of my Bully. I've had bad experiences with some of the larger pet care…read morehotels/boarding places. I love that it's smaller and they are very kind.

Love this place. The owner is very knowledgeable and takes care of all the animals. My dogs are…read moreexcited to be there and are very comfortable. For the past 10 years , we have had no issues. Along as my dogs are happy; I can go on vacation with peace of mind. Yes , the place is not fancy , but you would pay double for a spa dog kennel.

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

We just adopted a rescue from the animal shelter, and we absolutely fell in love. She is absolutely…read moreperfect. Very early on she started developing a cough and then wheezing, and then runny nose and I was so concerned I couldn't wait two more days for my already scheduled vet apt with another place. I called Tiger tails as soon as they opened this morning and I spoke with Jordan, and she was so unbelievably kind and helpful. She worked her butt off to get us in as early as possible, and even called me back twice to offer two earlier times, which we took. As soon as we got there we were greeted with super friendly staff. They led us to our excluded room (because of the cough) and every single vet tech and vet that came in was amazing. They were so gentle and loving to my baby, and explained everything they were doing. She did a thorough examination, asked questions, and determined it was kennel cough and sent me off with two different meds. I am a pretty anxious person when it comes to illnesses, especially since this is my first dog I personally own, but they were so welcoming and understanding, putting me at ease. I am SO glad I ended up going here, and will be going back for all her future shots/check ups. Thank you to the entire staff that helped me and my baby today!!

Frankly, there aren't enough stars or enough praise I can give Your Pet's Pal. Simply put, Tina and…read moreReid are some of the most trustworthy, reliable, and genuine folks I've ever encountered. They cared for my animals for over five years and loved them like their own. I fully endorse Your Pets' Pal, and do so with gusto.

From the owner: Older pets, multi-pet householdsread more

I wanted to give an update after the owner, Matt, contacted me. Once he became aware of the…read moresituation, he immediately contacted me, and we had a good conversation, coming up with a reasonable solution. As a result, I felt compelled to update my review to not discourage people from trying Champ Bow Wow. The main disappointment boiled down to not being notified of the situation promptly. The owner ensured that training and procedures would be held to a higher standard moving forward. I understand that dogs can get into scuffles at any time, so in fairness, I think 3 stars is reasonable with the outcome, as well as informing future patrons of ANY boarding/day care facility to take pictures of their baby before leaving them and check their convenient Doggy-Cam.

We were afraid to leave our dog because we adopted her 5 short months ago and she does not yet…read morefollow commands. She is also an escape artist and runs like the wind. Camp Bow Wow did not give her access to any doors. She had plenty of group play which we could watch on camera. There was only one team member who seemed less engaged with the dogs, but she wasn't ugly to them. We opted for having her bathed before we picked her up. She smelled great. The young lady that groomed her and attended to us was also very friendly (my favorite personality). I appreciate the care she received.