You could feel the unwelcoming atmosphere as you walk in the place completely empty it was dirty…read moreand the smell was no better and looking as if it's time to close down. Terrible service and very rude individuals I wouldn't go here if it was the last place on earth You better of going to super Pawn save your time keep that foot on the gas and drive away completely avoid this terrible business.

They claim "we take everything" (later clarified by the clerk that they decide if it has value)…read more They in fact do not. I brought in a watch, silver coins, and 45 sequential silver certificates in outstanding condition. The clerk was willing to work with the watch and coins, but not the silver certificates. He stated they do not hold any value. Funny, considering the notes are still valid US currency. At FACE VALUE they were worth...$45. I recently left a shop manager position for a national pawn chain in order to relocate to the Valley (company wouldn't provide me a transfer). The service provided at this particular outlet was average at best. Had he been my employee, his tenure would've been short lived. I will not return.

Gabe and Kisty are coo with me. They gave me a reasonable amount of cash and awesome experience. so…read morebring all your items and get some decent cash.

Extremely friendly staff always willing to help. Me and my husband have purchased many things here…read moreand always at a bargain.

Avoid This Pawn Shop for Electronics! I needed a replacement…read morelaptop urgently and decided to check out this pawn shop. Big mistake. - Customer service? Practically nonexistent. I had to ask for help just to make a purchase. - Return policy? You have to pay extra for a short warranty just to return a faulty product. - Laptop condition? Claimed to be factory reset--wasn't. Staff Googled how to fix it. - Specs? Advertised 12GB RAM, 1TB storage--turned out to be far less. Instead of a reliable machine, I got false advertising, zero accountability, and wasted time. If I could give negative stars, I would. Take your business elsewhere!

excellent prices if you know what youre doing! They are my choice always!…read moreGreat manager, great people that want to work with you!

PAUL at this location is very unethical...he quoted me a price on something but when I came back to…read morebuy it later that day he changed the price!

First of all brought in a game screen that is high value 260 MHz with 1 mil sink brought it in and…read morepristine condition bought it picked it up today and noticed that were three scratches and partial of my screen does not work anymore they are not willing to replace it yet the store manager puts on my notes He's refusing all business from me how to do work for a secondary hand secondary store what a joke..

From when you walk in the staff greets you and asks if you need help locating something or just…read morebrowsing so they know whether to come out from their area to the counters where their products are or just let you be. I happen to be shopping for a mirrorless camera and they didn't have any but they had some other cameras, some nice jewelry pieces and lots of guns. I'm also in the market for a revolver but they didn't have it either. Hit and miss on inventory because you never know what someone is going to pawn. Decent prices, clean location, plenty of parking.

The service was good and I was able to pawn the ring and pay my bills. Question is since my…read morematurity loan is on thanksgiving day are they gonna let me pick up and pay my loan the next day? I don't wanna lose my mom ring if they close tomorrow on the maturity day loan. Im concerns and today they close

Victor the assistant manager is completely unconcerned that his staff was unhelpful rude and…read moreuncooperative today over the phone. When I told him I was going to start using other pawn shops he responded. Good That's fine.

The staff members at this location treated me very poorly. I felt profiled as soon as I walked…read morethrough the door. I had sold a gold ring to this location a few weeks ago for a decent price. They are slick with their tongue, they said 150$ for the ring and first and i ask for more and the guy behind the counter said "maybe my manager could get you 160, then when i said ill shop around and came back i said ill do it for 150, they changed their story and 115, I was pretty quick to be disappointed but said to myself 115 and 150 do sound alike. But i brought up how he mentioned the 160 dollar possibility and the same guy the same day said idk what you're talking about. Today they really did me wrong by immediately requesting ID and then filing down my ring just to back out. I went down the road and sold the rings for more and was treated much better. Do not recommend this place

Wondering where to go to sell my gold. I researched and liked the reviews already posted about this…read moreplace. My experience was excellent, just like what I read in reviews. The gentleman was pleasant, friendly, professional. I highly recommend this place to sell your gold. If I have ever again gold to sell, this place will be my first choice to go. It was overall a great experience and not pushy, and they take their time looking over each piece to get you your fair value. Thank you so much SUYG.

Very professional and quick service! Turned my gold into…read morecash quick and easy! With a great price! Highly recommend!!

The service was great. We were paid fair and quickly…read more We felt that we got the best price. Highly recommend.

Eric was amazing. Gold chain on the scale, quick calculation and a very fair offer. I had the money…read moretransferred into my bank account within 5 minutes of walking through the door. 100% recommend!

I absolutely looooove this location Mariah is super trustworthy and understanding . Will be…read morerecommending my friends and family to her

Don't waste your time here. A bait and switch pawn shop. Quoted range of $40-$60 for my item online…read moreand when I got there she offered me $30. She acted like I was bothering her by being there. Owner reached out to me about my review on Google and she lied to him and told him she offered me $45. That's how trustworthy the employees are. Called and asked the owner to call me personally and of course never received a call back. Beware!!

Great service which is fast and efficient. I've had many…read moreguns transferred here from out of state purchases and Lenny and Thomas always make the ffl experience great.

Lenny and his dad are old friends, I've bought quite a few items from them over the years. Nothing…read morewas ever misrepresented! I've also helped them with numerous repairs being a gunsmith, watchmaker & jeweler. When people sell things to a pawn shop there's almost always something wrong with it from minor to major issues. I've always made it as good or better than new when he asked my help. I've been out of circulation for years due mostly to health issues but I've never left and I'm doing much better now. If you buy something from Gold Pawn you get something you'll get nowhere else. Namely ME!!!! If there's any kind of problem, primarily with firearms, that you bought sold, traded, etc... all you need do is ask for Cap'n Rob's help. Lenny will contact me and we'll make it right for you. I don't work for Gold Pawn, never have, just happy to help a good friend if he needs me. That means I don't charge ANYTHING for my labor if it's an issue involving Gold Pawn subject OF COURSE to Lenny's approval. Regarding those few who've complained, I'm shocked. I've known this family for years and have NEVER known them to not do EVERYTHING in they're power to make things right when there's a problem. Unfortunately, there will always be people who refuse to be placated no matter what. We've all met such individuals. I first met the Gold Pawn family as a buying customer, we've been good friends ever since. Such good friends in fact that I'm happy to provide them help when needed at no charge. Do I get return favors in terms of service, discounts... of course! That's not why I help though. As far as pawn shops go, I can't think of a better one to bring you're business to. They're friendly, hospitable, knowledgeable, highly consummate professionals. Everyone has an occasional bad day and no one is perfect would be my response to complainers. Of which there appear to be very few. In rare event of one of those issues, I'd suggest reminding Lenny I'm happy to help. Just give ole' Cap'n Rob a call.