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    Paw Paws Express

    5.0 (3 reviews)

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    Services - Paw Paws Express

    Pet transportation

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    Frisco Pet Nanny

    Frisco Pet Nanny

    (4 reviews)

    This old woman is crazy. She started out fine, but one day didn't send pics as promised, so I was…read moreconcerned and got a ring camera before the next sitting appointment (hey I travel a lot and want to see my kitties when I'm gone). Sure enough, next time she texts that she checked my pets but did not appear on the camera that day. When confronted she called me a liar and is now harassing me by email. I wasn't going to fire her over it, didn't even ask for a credit or cancel future dates, just wanted it acknowledged and move on so she would know I know when she comes. But she canceled on me right before the holiday, when we'd had her booked for over a month, leaving me in the lurch. Then had the nerve to threaten me with blackballing me to other sitters in the area. That's not to mention there is problems with her billing, twice she double billed me or didn't apply my credit appropriately. I can overlook that--she was always quick to fix it when I inquired, could have even overlooked skipping a day, but calling me a liar and gaslighting I can't endure. Do yourself a favor and find another sitter.

    We have used Diana for every time we went on vacation ever since we moved to Frisco. We have used…read moreher services, probably, three times now. Unfortunately, after this last time, we will have to find someone else. Our cat does not need much as she's like many other cats. She likes the occasional petting but prefers to be alone most of the time. She has an automatic feeder so the only thing that is needed is fresh water and her litter box cleaned. We left out plastic bags for Diana so she wouldn't have to look for what was needed. The first time was not bad. She stayed for about 20 minutes. We have security cameras outside our front door So we know who is coming and going. Water was full and litter box was cleaned out. Our cat, was her normal self when we returned so we decided to go with her again. Second time around, everything was good also but we noticed she was staying less, average of 15 minutes. Not a big deal as long as everything gets done. The third and last time, we went on vacation for a week and after reviewing our security camera, we noticed she was staying for SEVEN minutes on average each time. We were wondering how she could get everything done in that little time because when my husband cleans the litter box, he is out there for at least 5-10 minutes to make sure he gets everything and he has to refill the litter. Well, we came back from our vacation and we realize why Diana was only there for seven minutes each time. Our cats litter box was filled to the top with cat litter AND the cats feces! Instead of scooping out the poop, she had just covered it with litter. It has gotten so bad that the cat ended up pooping on the floor of the garage right outside her box and we ended up with dried cat feces in our house. It was disgusting! There was no way the amount of poop in that litter box was from 1 or 2 days. It took my husband over an hour to clean out that litter box when we came back because the old feces plus the urine had hardened at the bottom of the box. the audacity to do this, even with our cameras makes me wonder how she treats other families pets without cameras in their homes. Never again. No animal deserves that kind of treatment. with the amount of time she stayed, we doubt that she gave the cat any affection either.

    Paw Paws Express - pettransport - Updated May 2026

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