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    Paw Paws Express

    5.0 (3 reviews)

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    This old woman is crazy. She started out fine, but one day didn't send pics as promised, so I was…read moreconcerned and got a ring camera before the next sitting appointment (hey I travel a lot and want to see my kitties when I'm gone). Sure enough, next time she texts that she checked my pets but did not appear on the camera that day. When confronted she called me a liar and is now harassing me by email. I wasn't going to fire her over it, didn't even ask for a credit or cancel future dates, just wanted it acknowledged and move on so she would know I know when she comes. But she canceled on me right before the holiday, when we'd had her booked for over a month, leaving me in the lurch. Then had the nerve to threaten me with blackballing me to other sitters in the area. That's not to mention there is problems with her billing, twice she double billed me or didn't apply my credit appropriately. I can overlook that--she was always quick to fix it when I inquired, could have even overlooked skipping a day, but calling me a liar and gaslighting I can't endure. Do yourself a favor and find another sitter.

    We have used Diana for every time we went on vacation ever since we moved to Frisco. We have used…read moreher services, probably, three times now. Unfortunately, after this last time, we will have to find someone else. Our cat does not need much as she's like many other cats. She likes the occasional petting but prefers to be alone most of the time. She has an automatic feeder so the only thing that is needed is fresh water and her litter box cleaned. We left out plastic bags for Diana so she wouldn't have to look for what was needed. The first time was not bad. She stayed for about 20 minutes. We have security cameras outside our front door So we know who is coming and going. Water was full and litter box was cleaned out. Our cat, was her normal self when we returned so we decided to go with her again. Second time around, everything was good also but we noticed she was staying less, average of 15 minutes. Not a big deal as long as everything gets done. The third and last time, we went on vacation for a week and after reviewing our security camera, we noticed she was staying for SEVEN minutes on average each time. We were wondering how she could get everything done in that little time because when my husband cleans the litter box, he is out there for at least 5-10 minutes to make sure he gets everything and he has to refill the litter. Well, we came back from our vacation and we realize why Diana was only there for seven minutes each time. Our cats litter box was filled to the top with cat litter AND the cats feces! Instead of scooping out the poop, she had just covered it with litter. It has gotten so bad that the cat ended up pooping on the floor of the garage right outside her box and we ended up with dried cat feces in our house. It was disgusting! There was no way the amount of poop in that litter box was from 1 or 2 days. It took my husband over an hour to clean out that litter box when we came back because the old feces plus the urine had hardened at the bottom of the box. the audacity to do this, even with our cameras makes me wonder how she treats other families pets without cameras in their homes. Never again. No animal deserves that kind of treatment. with the amount of time she stayed, we doubt that she gave the cat any affection either.

    MUTTS Canine Cantina

    MUTTS Canine Cantina

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    Such a cute place to take your fur-ever best friend…read more Visited my sister-in-law and her two adorable pups this weekend. Nice to see where her four legged cuties go to play. MUTTS Canine Cantina has to be a doggie owners dream. A place for your pup to play while you can grab a cool beverage and a snack or two for yourself. Adorable! Make sure to clean up before you leave. A Mutt Mitt is available.

    Membership required or Day pass…read more Being brand new to Dallas and looking for a dog park this was a great spot just a little confusing. Will explain the steps below but here's my what I love : Love that small and big dogs are separated! Love that it's clean, has shade, a million water bowls around and seating! Also love they have a bar, drinks, decent food and friendly staff. They truly were so nice and I noticed they remembered everyone and their dogs Ok! So steps so you don't feel as dumb as I did lol, Walk around to the main entrance, there's only one entrance exit. Check in first. Get your day pass or membership (Honestly it's a great deal for everything you get!) I'd absolutely pay just because it's so clean and well taken care of! Then, grab your drink and head to the park section I not know did the opposite and couldn't open the gate (because you need your pass haha) and then I couldn't figure how to get back out I got the burger and crinkle cut friends it was decent better than fast food. Day pass was $12 Burger was $12 We had a great time!

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    The Mutt Puddle

    (115 reviews)

    Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

    **WARNING** READ MY REVIEW!!! I took my 5-pound Maltese to The Mutt Puddle for a grooming…read moreappointment. They couldn't follow a simple Maltese style, this wasn't our first grooming with them, I decided hair can grow out, no big deal. When we got home, I discovered a small puncture wound under her chin and abrasions across her belly. I immediately contacted David, the owner of Mutt Puddle, and expected a genuine concern for my dog and an effort to make things right. Instead, I received a lengthy email focused on a "miscommunication" regarding the grooming but no concern for my injured baby. Heartless attitude! I wasn't looking for a fight or making an unreasonable inquiry. To me, the solution was simple: acknowledge that my dog was injured, show some concern, and offer any kind of refund as a gesture of doing good business. This experience was extremely upsetting for our family. Our Maltese, Tina, is very tiny, well behaved, and very vulnerable. Now I worry how this experience wiill affect her with another groomer. Today I was notified that Mutt Puddle removed my Yelp review (prior to this one). I decided to re-write this, a lot less details, and take back my voice. This was a first hand experience, my dog, her injuries, my communication with the salon, and their response. I wasn't repeating something I heard from someone else. A negative review may be uncomfortable, but when something goes wrong, I believe a business should address the customer with a solution rather than work really hard at making the negative reviews disappear. My WARNING is simple: Before trusting this grooming salon with your dog, read their negative reviews everywhere you can. Positive reviews are easy to write, negative reviews tell you more about their business ethics. I learned the hard way that they hide behind policies created to protect them, including harm & death while in their care. Read their policies, then decide if something like this happens to you, would you be okay if they handled your situation like they did mine? Although all pet salons like Mutt Puddle are not regulated by the state of Texas nor require a license.. take the time to find a salon that does hire groomers who invest in their tools and earn certifications in their trade. Believe me, you'll notice the difference in attention to grooming details, passion, and customers service!

    Paw Paws Express - pettransport - Updated October 2026

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