She is only about the required UPFRONT FULL $$ paid through Zelle. Horrible pet care! Had to cut my vacation short by 1.5 days because of her DERELICTION of DUTY to tend to my 3 cats. The only correct action Teresa did, was show up and leave. And she did that in TEN minutes or less! I have the time stamps and video footage to prove it. We met in my home before I left where she told me what I needed to do. I gave her a checklist for morning and evening to make sure all cats and the house tasks were tended to. She did none of these. She told me she recorded videos each visit to document what she did each visit and I could see that my cats were doing well. She never did that. Out of the 5 visits she completed, I received 3 videos of my cats looking at the camera: 30 seconds, 12 seconds and 30 seconds. She didn't document anything because she didn't do anything. Her website makes her sound like a Mary Poppins for pets and their owner. But she isn't. What she DIDN'T DO: bring in the mail, arrive on time, stay an adequate amount of time to tend to cats and house tasks, clean the litter boxes (these were full of 3 days poop/clumping - outrageous), turn off the lights outside during the day, feed my cats according to instructions, give fresh water, provide clean water to my indoor/outdoor cat, arrive timely to bring my indoor/outdoor cat in for the night and thus this cat was outside for 48 hours without dry food or fresh/clean water. In fact, Teresa never put any dry food out for my indoor/outdoor cat. The lawn had been mowed at 9am Friday and when I arrived home Sunday late afternoon, the grass clippings were still in the water! She didn't water my outdoor plant, or provide clean water for the bird bath. Nor did she open the requested blinds or turn on the plant grow lights. What she DID DO is only stay 10 minutes or LESS each visit, forget to arm my alarm 3 times as she was so hurried to leave, turn on my TV when I said not to do that, turn on so many lights in my house (including my make up mirror and shower light) when I said I would leave adequate lighting, IGNORE my cats. She made no attempt to spend time with them so they could get used to her. How could they when she is in/out of my house in under ten minutes each time. And she charges $25 for each visit. I asked her not to utilize the front door. She did. My cats didn't eat any of their wet food as she just plopped a blob in each bowl. They can't eat it like that. And she knew. I arrived home on Sunday afternoon, a day and half early and was disgusted with all that I found. When Teresa came over for the evening visit, I was there. She started to try to weasel her way out of why she didn't do her job correctly, but I called her on it, having the cameras as proof. She quickly gave me back my key and hastily exited the door. I have used a pet sitter several times and have been very happy but she had a medical emergency that prevented her service for this trip. If you love your pets and want peace of mind, do NOT use her services. I wish I had a warning. There is a reason there isn't a positive review less than 2 years ago!! BEWARE! read more