I moved here almost a year ago and wanted to foster a cat so I was recommended PACC. Sure enough…read morethey were overflowing with animals and I was happy to take a senior cat home with me. He needed eye removal surgery along with some dental work so a month later I took him for that. Before I get ahead of myself, he also has some sneezing fits which they gave me medication for before his surgery which it seemed to work. They did blood work three separate times while he was under their care. Fast forward to taking him in for a pre adoption appointment in November 2025, they gave him the all clear, saying he was in good health and he may just need more dental work in the future which no big deal because they set me up with Fetch pet insurance. The agent setting up his insurance account informed me all of his teeth would be covered and if he needed special food in the future that would be covered too. It also sounded like a good deal because they are the only insurance that covers pre existing conditions that shelter animals typically would have throughout their lives in the shelter or on the streets. Cool. One month later, December 2025, he had sneezing fits again so we took him to friends of Pacc clinic because Pacc recommended them to us to use after adopting him. They diagnosed him with herpesvirus, didn't even take blood work or run tests to confirm it, gave me medicine for him. It had been a week and he was getting worse so I took him to another vet for a second opinion. This was earlier this month January 2026. Good thing I did because I found out he has calisivirus, mycoplasma virus, kidney dysfunction, and is severely anemic and needs to go to the ER asap to get a transfusion. I've already spent near 1 grand on medication and vet visits, now I'm going to spend who knows how much on a transfusion he needs to live. How could they not have caught all of this at Pacc with the amount of tests they ran on him, I'm very annoyed and angry, I feel like they withheld this information from me or they were cutting corners there. I want justice for my cat for their lack of care for him and for myself financially and the emotional toll this has taken on me. Also, the agent at Pacc that set up my insurance for him put his age at start of insurance as 4 instead of 12. So the "great deal" on insurance I thought I was paying was all a lie. After submitting all my recent vet expenses for my cat, I discovered this major error and had to report it and I was charged a pretty penny of back pay along with a hefty increase in my monthly payment. Extremely disappointed. I also called the insurance to ask about the prescription food coverage he needs for his kidneys and they said the agent at Pacc misinformed me and his food will not be covered. So I just had to pay almost 60$ for only 24 cans of food that will only last me a month. They need to not be giving out false information and have some more competence when it comes to filling out insurance forms. How do you put 4 instead of 12. I could understand maybe putting 2 instead of 12 due to just simply missing a single number, but 4?! The only reason I'm giving the extra Star is because the over all staff of volunteers there are incredible. The people who aren't getting paid by Pacc, who show up to volunteer, those are the people that make that place even worth going to. Never going to Pacc again. It's so sad that so many animals are there that need homes and so many people go there and think they are getting the best care but they aren't getting the full disclosure on their animals health. It's not just me too, I've heard other stories from people fostering and adopting through them as well, one of them being a kitten with ringworm, they weren't told he had ringworm and they ended up needing to get rid of their couch and all their kids stuffed animals and spent a lot of time cleaning their whole house only for it to come back three other times. They need to be honest with people so they can decide whether they can take in the animal financially and if their home is equipped to handle them. Please if you decide to go to Pacc, please please please make them do a recent medical evaluation with blood tests and any other tests you think they need especially if it's an older animal.

PACC staff works so hard to take care of the never ending stream of stray and abandoned dogs and…read morecats. I've fostered and adopted may times from PACC. It makes such a difference to give them a shelter break even for a few days.

Shelby took the time to read my request and gave me a caring response and put my worries rto an end…read more. If there are other folks that care as much as Shelby working at this shelter, I would say it's a top notch place and you couldn't go wrong here!!!! Bless you Shelby!!

I was curious when I saw this store while walking around the outlets & had asked my friend if we…read morecould stop inside. We were greeted by an older lady who was very friendly & very informative about this store. Once I heard her mention that a % of sales purchased goes towards taking care of the animals for adoption I just had to purchase something. I also saw a big table with homemade cat & dog treats and heard the lady telling a customer that a local lady makes them. I ended up buying a packet of cat treats for my boys & a package of chicken doggie treats for my Mom's dog. All the cats for adoption were so cute but I always feel bad for them being caged up. This place doesn't have your normal cages that you find in those pet stores in the mall. They were pretty neat, clean & looked well ventilated. There were two big dogs for adoption in their cages & 3 cute puppies in an enclosed place on the store floor. What I didn't like is that they had it so you're not able to pet them.....my guess is for liability issues & to keep customer's germs aways from them? Their adoption fee's are affordable too! Definitely think about coming here if you're thinking about adopting/rescuing a dog or cat. Friendly staff, well organized, clean store. No stinky smells here.

If you are young and live in a walled development home maybe. We are older live in the desert and…read morehave a fence - three strikes and we're out on our ear. I don't know the lady's name but she is the obvious BOSS there. She has zero people communication skills. She talks in an accusative manner and lets you know that there is nothing you can do to measure up to her lofty requirements.

Jessica and her young assistant (daughter) responded promptly to an issue with two cats. She spent…read moreseveral hours and managed to coax one into a carrier. After determining that there was no alternative, she provided a humane trap to secure the other. When informed that the second cat was secure she returned, placed the contained cats in her vehicle and transported them for the care that they needed. I found Jessica to be caring, passionate and focused on safely and compassionately providing for cats in need.

Amazing people running a beautiful shelter/adoption. I found a baby stray and they took him in…read moreright away, this poor thing was stranded, hungry and so small. PACC didn't answer our calls and we needed a safe place to leave this kitten. Thank you and your daughters for all you do. i love animals and I love animal lovers. If your looking to adopt come to Beating Hearts Rescue. The animals are happy and healthy and loved.

Shoutout to the clinic was the easiest process to get smokey neuter was his first time going to get…read moreshots too I dropped him off around 7am got him back at 3pm same day he was very sleepy till the next morning he's back too being normal just not the biggest fan of the cone lol. 5

The ladies in the intake department did an amazing job helping me fix the problem we had. I am…read moreconfident Mayra is in good hands and beyond thankful she is safe.

This organization was at PetSmart on River Road this morning. I observed them in the parking lot,…read morewith the dogs in the crates. One dog yelped and was yelled out, then the dogs were left in the vehicle with the windows rolled up and the vehicle off. Absolutely deplorable.

I adopted a little dog from this sanctuary. From the onset, the owner was extremely difficult…read more After a week with the little rescue, I realized our other dog did not get along with the new rescue. I have adopted numerous animals and always kept them all. We realized because the animals were not getting along, it would be best to return the dog so that she could get the family she deserved. The owner was extremely rude and angry. Seven months after I had written them a check, she cashed it. When I emailed her questioning why she waited, she belittled me and told me I broke the contract. She told me my dogs were the issue and proceeded to pick a fight. In the end I told her to keep her $$. Do not adopt little pets from this angry person. I hope she treats the pets better than she treats people. I have never encountered someone so angry and rude. She is extremely triggered and these little rescues deserve better.

I have to say that I'm puzzled by the review that described PAWSitively CATS as "depressing" with a…read morelack of space for cats and visitors. As someone who has volunteered there for over 15 years, I can attest that there are 3 separate large areas for different populations of cats (adoptable/sanctuary cats, Feline Leukemia cats, Special Needs/less than social cats) and each area typically houses between 20 and 30 felines. There are multiple rooms with screened in porches for the cats to enjoy, benches for visitors to sit on, and the only time I've seen the cats "swarm" is at the end of the day when cleaning is finished and they're expecting their treats. The post in question also claims that there is an online schedule of hours indicating that the shelter is only open to the public one day a week for 2 hours. I haven't been able to find that; instead hours are listed on Facebook as shown in the image I'm including. PAWSitively CATS is run by just a few staff members (some part time) and a few dozen dedicated volunteers. The cats are well cared for and happy.

If there was one word to describe this shelter, it would be: Depressing…read more My visit to Pawsitively Cats genuinely was an experience I never want to feel again. I am someone who ADORES cats, the type of person that will take in a stray and rearrange my whole life to care for them until their last breath. My love is so great that it pains me to see these adoptable cats living in such an uninviting space. This shelter is open to the public one day a week for TWO HOURS. I thought it was an error when I saw that schedule online, but it's true. Upon entering, the building is flooded with adoptees, and for a cat lover you'd think that'd be a dream, but instead of excitement I felt a wave of anxiety. This shelter has dim lighting that doesn't allow you to see the cats clearly, and there's no space to really connect with any of them. There didn't seem like any sort of organization to pinpoint which cat was which, and since a lot of cats do look alike, you could only hope the one you bonded with is the same one you're adopting. As I tip-toed around the cats to look at the ones in cages (for medical or behavioral purposes), I could just sense the discomfort in their eyes. Safety measures seemed nonexistent in this place; anyone could easily step on a cat's paw or trip with how many swarm around you. The worst part was when I had a tour of a backroom where countless cats were fighting for a spot to feel the fresh air from a screen window. It was like looking at a can of sardines; I can't imagine any cat could present their best selves under these circumstances. Not only is there an extremely limited window to visit this shelter, but when you do, it makes you feel unhappy being there. You'll feel just as cramped and exposed as these poor babies.This situation could be the incentive for more people to adopt here, but I don't think that's fair on either side. The cats don't have any room to get to know their future owner, nor will they behave calmly when they're fighting for the spotlight. As for visitors, they'll feel more inclined to rescue the cats out of pity more than genuine connection. I wouldn't recommend anyone coming here, but then again, I almost wish you do come to decrease the population inside the shelter. I advise those who run Pawsitively Cats to work on expanding their business; a huge reconstruction of the place so there's more room for cats to live comfortably side-by-side. I am aware that there may be financial concerns involving this, so in that case, I'd suggest relocating these cats somewhere that can better cater to their needs. I'd rather that than have those innocent fur babies trapped in a dark and bleak shelter any longer. I understand that this shelter was built out of love for animals, I truly do, but for the sake of their wellbeing, Pawsitively Cats must improve. If not, people will not be inclined to help out, and the cats will be in no state to become someone's lifelong friend.

RUDE!! I called asking for help for a depressed kitty that I was doing everything possible to keep…read morefrom sending her to a kill shelter. I called and left a message explaining that she was a particular kind of kitty and best suited in a home where she was the only pet. A man called me back, he didn't even bother to ask me any questions. he was clearly exasperated, in fact, he sounded almost insulted that I had even bothered to call them for help in the first place. He told me that they can't take a cat who can't be around other cats. Well, she's dead now. She got sick, so I could not, in good conscience, get rid of her, or send her to a shelter. So, I worked with her, until she could go no further. Hyperthyroidism was the disease and she did not respond well to the medication. In the end, we had to make the agonizing end of life decision for her and we let her go. Of course, she would have gotten sick, regardless of whether the shelter stepped up to help, or not, but I am still posting this because it is abundantly clear that they do not want to have to go above and beyond for the cats. They just want it to make pretend that they do.

I'm a foster for SARA. It's a small animal rescue group and I love it, a very good experience for a…read morefirst time foster. Stacey, the boss, loves what she does a d practically bends over backwards to help her fosters and adopters. We like to keep it small that way we really know the personality of all of our cats and match them up with appropriate fosters and adopters. All cats are 95$ which covers spay/neuter, micro-chipping, age-appropriate shots, FIV/FeLV testing, and any other necessary medical care completed. Food, litter, and money donations are all accepted and go directly to animal upkeep.