Ok, I'm going to start out by saying I'm not a cat lover, I like them when they are not killing all…read morethe birds and lizards in my yard and crapping all over the place. I do like them when they have a proper home and people who care about them. I went here with a friend of mine who lost his cat and wants to get another one. I was not expecting such a beautiful clean space with wonderful people taking care of these cats. It is so clean and the cats are so well cared for. The volunteers were amazing and it was a wonderful experience. My friend is hopefully going to volunteer here.

We were greeted at the door, given some instructions as to where the different kinds of cats were…read more(older, kittens, etc) and then looked around on our own. When we had questions on a certain cat, we asked a nice volunteer who gave us all the info on that cat. They were very good to walk around looking for people to help. I had been pre-approved on-line, so the check out was easy and fast. They even gave me a really nice carrier to take my new kitty home in. I am "now" a very happy cat owner "again" after being cat-less for 2 1/2 year. Thank you Hermitage for being so good to make sure the kitty and their person were going to be a good match........

Proceed with caution. Something feels off with this organization…read more They took issue with the fact that my dog does not sleep in my bedroom, which struck me as extremely strange. Their expectations around how dogs should exist are overly rigid and disconnected from real-world pet ownership. They seem to confuse human preferences with canine behavior and fail to recognize that dogs can be healthy, secure, and well-adjusted without sharing a bedroom with their owner. Rather than focusing on whether a dog is genuinely loved, properly cared for, and well-trained, they appear to search for minor technicalities to disqualify potential adopters. That approach feels more judgmental than responsible. If you're considering adopting, I would recommend taking your time and exploring other organizations that prioritize the overall well-being of the dog over arbitrary rules. Spend your money and energy elsewhere

I have been a volunteer since SOLR began and I am very proud of this rescue. Rescue is incredibly…read moredifficult with so much work by so many behind the scenes. SOLR cares about our dogs, fosters, volunteers and adopters. It has been a privilege to see the rescue grow and be able to help so many dogs and create a community at the same time!

So latest Lloyd update. He has a ton of energy and my older cats find him annoying. So we adopted a…read morekitten about a year ago so Lloyd now has a partner in crime. I no longer have bath scrubbies, matching socks , or anything Lloyd deems his toy... I wake up at 4:30 for work and on my off days Lloyd assumes he gets fed at 4:30 so he screams till I relent and feed him. He loves being held and will lay in my arms for hours...Lloyd's foster told me it will take a special person to care for him because he needs tons of attention. He is exactly the perfect cat for us and I am pretty sure he feels the same way.

I placed an application for Three different kittens and heard the next day that my app had been…read morereviewed. The foster Mom called and we made a date to meet the next day at her place to meet the kittens. We did and they were fabulous. We however met an older cat and he was the sweetest guy you could ever meet. Lots of talk about ourselves and about animals in general. We will pick him up on the 4th and couldn't be happier. The rescue program is wonderful and the couple we adopted from are as well. They have fostered over 100 cats amazing but the love and care they provide is crucial to the welfare of their charges.

RUDE!! I called asking for help for a depressed kitty that I was doing everything possible to keep…read morefrom sending her to a kill shelter. I called and left a message explaining that she was a particular kind of kitty and best suited in a home where she was the only pet. A man called me back, he didn't even bother to ask me any questions. he was clearly exasperated, in fact, he sounded almost insulted that I had even bothered to call them for help in the first place. He told me that they can't take a cat who can't be around other cats. Well, she's dead now. She got sick, so I could not, in good conscience, get rid of her, or send her to a shelter. So, I worked with her, until she could go no further. Hyperthyroidism was the disease and she did not respond well to the medication. In the end, we had to make the agonizing end of life decision for her and we let her go. Of course, she would have gotten sick, regardless of whether the shelter stepped up to help, or not, but I am still posting this because it is abundantly clear that they do not want to have to go above and beyond for the cats. They just want it to make pretend that they do.

I'm a foster for SARA. It's a small animal rescue group and I love it, a very good experience for a…read morefirst time foster. Stacey, the boss, loves what she does a d practically bends over backwards to help her fosters and adopters. We like to keep it small that way we really know the personality of all of our cats and match them up with appropriate fosters and adopters. All cats are 95$ which covers spay/neuter, micro-chipping, age-appropriate shots, FIV/FeLV testing, and any other necessary medical care completed. Food, litter, and money donations are all accepted and go directly to animal upkeep.

The ladies in the intake department did an amazing job helping me fix the problem we had. I am…read moreconfident Mayra is in good hands and beyond thankful she is safe.

Shoutout to the clinic was the easiest process to get smokey neuter was his first time going to get…read moreshots too I dropped him off around 7am got him back at 3pm same day he was very sleepy till the next morning he's back too being normal just not the biggest fan of the cone lol. 5

This service could be very beneficial to the community, but unfortunately it falls short. We found…read morea dog on a Sunday at 11:00 am, we waited until Humane Society opened at noon to take him in. They wanted $35 to take the dog in, but told us we could opt to keep the dog and try to find the owner ourselves. Which is what we decided to do. The Humane Society took all of the dog's information and put it into a database that they said would also be listed on Found!, a local pet finder service. The HS gave us a control number and told us to take photos and email the photos along with the control number to Found!, which we did at 2:37 pm on Sunday. I also put a listing on Craigslist to help expand the search. We also kept checking the Found! website throughout the day and evening on Sunday to see if the dog's listing was posted. It was never listed. Well, we found the dogs owner through Craigslist the very next day. The owner said she called the Humane Society several times and kept checking the Found! website, but with no result. It was on a whim that she checked Craigslist on Monday. We never heard from Found! until Tuesday at 3:37 pm by email. The executive director, Bruce Cameron, emailed us asking for the same information that we gave to the Humane Society. I emailed him back telling him we found the dogs owner through Craigslist and gave him some objective criticism about the speed of his service. He then responded very quickly to me (15 minutes after I sent my email) and proceeded to tell me that it was my fault because I did not provide the correct information. Now I admit I do not know how this service works with the Humane Society, but there appears to be a huge disconnect on both ends. My reviews purpose is to inform other fellow pet owners who have lost a pet and people who have found a pet how this service currently works. I also hope this service can take this criticism to heart when trying to improve itself. A full two day response is a disservice to lost animals and is unacceptable. I truly wish this needed and valuable service improves it's track record.

These people don't even bother to return phone calls. I attended an event where they were showing…read morethe dogs. There was a dog we were interested in adoption and they never follow through three applications were put in one by myself when my husband and another one my daughter-in-law did and none of us receive any contact from these organizations. It is a shame we wanted to adopt from a rescue or a shelter however, they don't care to have these pets adopted? After waiting calling texting emailing and no one returned your call or an email or a text. I went ahead and purchased. Two puppies from breeders. It is a shame that these organizations say they want to place into a good Home however, never bothered to follow up.

From the owner: We are a rescue unlike any other. We are volunteer owned and operated. We do not have overhead…read morecosts. We do not have paid staff. We do not have expensive utility bills. Why? Because our rescue is a network of homes throughout our communities that step up and answer the call to end the animal welfare crisis. Our volunteers, when funded well, remove at-risk dogs straight from the streets and place them directly in to their forever homes within our Volunteer Sanctuary Pool Alliance, and not a temporary overcrowded and poorly funded shelter. This membership, (The VSPA) is one that anybody can join for free. All adoptions are free. And we raise funds to support our members. It's that simple. The animal welfare crisis can not be handled by one single shelter or charity. The crisis is a community problem. And community problems must come with community solutions. So join our alliance and make a difference. Even if you are not wanting to adopt or foster, the more our alliance grows, the louder our voice is. And right now, dogs at risk across our country need our voices to be as loud as possible. Visit us now. Become informed. Stay engaged. Volunteer. Adopt. Foster. Support. Act today to save a life tomorrow and be a hero forever!

PACC staff works so hard to take care of the never ending stream of stray and abandoned dogs and…read morecats. I've fostered and adopted may times from PACC. It makes such a difference to give them a shelter break even for a few days.

I moved here almost a year ago and wanted to foster a cat so I was recommended PACC. Sure enough…read morethey were overflowing with animals and I was happy to take a senior cat home with me. He needed eye removal surgery along with some dental work so a month later I took him for that. Before I get ahead of myself, he also has some sneezing fits which they gave me medication for before his surgery which it seemed to work. They did blood work three separate times while he was under their care. Fast forward to taking him in for a pre adoption appointment in November 2025, they gave him the all clear, saying he was in good health and he may just need more dental work in the future which no big deal because they set me up with Fetch pet insurance. The agent setting up his insurance account informed me all of his teeth would be covered and if he needed special food in the future that would be covered too. It also sounded like a good deal because they are the only insurance that covers pre existing conditions that shelter animals typically would have throughout their lives in the shelter or on the streets. Cool. One month later, December 2025, he had sneezing fits again so we took him to friends of Pacc clinic because Pacc recommended them to us to use after adopting him. They diagnosed him with herpesvirus, didn't even take blood work or run tests to confirm it, gave me medicine for him. It had been a week and he was getting worse so I took him to another vet for a second opinion. This was earlier this month January 2026. Good thing I did because I found out he has calisivirus, mycoplasma virus, kidney dysfunction, and is severely anemic and needs to go to the ER asap to get a transfusion. I've already spent near 1 grand on medication and vet visits, now I'm going to spend who knows how much on a transfusion he needs to live. How could they not have caught all of this at Pacc with the amount of tests they ran on him, I'm very annoyed and angry, I feel like they withheld this information from me or they were cutting corners there. I want justice for my cat for their lack of care for him and for myself financially and the emotional toll this has taken on me. Also, the agent at Pacc that set up my insurance for him put his age at start of insurance as 4 instead of 12. So the "great deal" on insurance I thought I was paying was all a lie. After submitting all my recent vet expenses for my cat, I discovered this major error and had to report it and I was charged a pretty penny of back pay along with a hefty increase in my monthly payment. Extremely disappointed. I also called the insurance to ask about the prescription food coverage he needs for his kidneys and they said the agent at Pacc misinformed me and his food will not be covered. So I just had to pay almost 60$ for only 24 cans of food that will only last me a month. They need to not be giving out false information and have some more competence when it comes to filling out insurance forms. How do you put 4 instead of 12. I could understand maybe putting 2 instead of 12 due to just simply missing a single number, but 4?! The only reason I'm giving the extra Star is because the over all staff of volunteers there are incredible. The people who aren't getting paid by Pacc, who show up to volunteer, those are the people that make that place even worth going to. Never going to Pacc again. It's so sad that so many animals are there that need homes and so many people go there and think they are getting the best care but they aren't getting the full disclosure on their animals health. It's not just me too, I've heard other stories from people fostering and adopting through them as well, one of them being a kitten with ringworm, they weren't told he had ringworm and they ended up needing to get rid of their couch and all their kids stuffed animals and spent a lot of time cleaning their whole house only for it to come back three other times. They need to be honest with people so they can decide whether they can take in the animal financially and if their home is equipped to handle them. Please if you decide to go to Pacc, please please please make them do a recent medical evaluation with blood tests and any other tests you think they need especially if it's an older animal.