Poor customer service experience. I've never been to this dog spa before and don't currently have a…read moredog--I was simply picking up my friend's dog. From the moment I walked in, I was ignored. No one acknowledged me or asked if I needed help, even though staff continued assisting people who walked in after me. One kind employee, who was in the middle of grooming a dog, tried to get someone to help me, but her efforts were ignored as well. I understand being busy, but basic acknowledgment and communication go a long way. Unfortunately, I did not feel welcomed or valued as a customer.

They kept my dog for 5 hours and still hadn't groomed him only bathed him. There is NO Reason to…read morekeep a dog locked up in a cage for that amount of time just to be groomed. When I complained the employees immediately got on the defensive and scolded me!!!!! What kind of customer service is that? Not a good one. They said they were behind with 70 dogs that day. Well they called us at 9:00am saying they had an opening and to bring my dog in. Obviously they didn't really have an opening when they are already behind with 70 dogs there that day. They never apologized to me or try to make things right just treated me like a dumb customer telling me I was wrong to be so angry. Never again!!!

When I scheduled with Stacey, I asked her if she could groom a Bichon. She said yes. On appointment…read moreday, 4.5 hours after drop-off, I get a call from her saying she could not finish the groom because she had injured her hand. We rescheduled two weeks out to give her hand time to heal. The day before that rescheduled appointment, I get a call from Stacey saying she needed to cancel b/c she had no heat and busted water pipes. She would not reshedule and suggested I make an appointment with another groomer. A groomer that cannot do a breed cut after saying they can is not a groomer but an unprofessional hack!!! A professional would make it a priority to complete a grooming that they started.

Brit was great with our Shih-Tzu, Bailey!!! Just moved into the area and will return with our 2…read moreHimalayan putty cats. Thanx so much!!

If I could a negative rating I would. Went into the store on 9.4…read more25 around noon. Heard someone yelling and cursing at a dog. Went in the back and it was the groomer of the 2 small dogs, 1she had on the table. I poked my head in the room and told her yelling sctraming at the dog isnt going to calm it down. The dog on the big bed was so upset by his buddy getting yelled at he was upset. The groomer told.me to leave amd slammed the door in my face. I asked the clerk at the check out if she heard what was going on and she said she didnt and didnt seem to care and never asked for any info. I went back waited for over 45 minutes and told the owners what happened and they were grateful. They said the tan dog is so sweet and loves everyone but doesnt like its toes touched and the groomer did tell them what i said to her.but didnt mention the yelling and cursing.​ I will try to contact the owners of the pet store as maybe this is a contractor working in their store. Anyway, it was so upsetting to me and the dogs I just had.to say something. Because if you see something and don't say something, you're just as guilty as the perpetrator.

Depends on who is working . Christine and Erin are great . I suggest calling ahead though because…read morethings are different if they are busy

Everything, the owner are great. Zoey has been going to them for years. Highly recommendread more

We had a horrible experience with a local groomer so we've been reluctant finding a new groomer…read more After reading the reviews for Just Four Paws, I felt good about scheduling our Havapoo, Coconut. We just picked her up, and I am excited to say we are thrilled! Leeanna was WONDERFUL as a groomer. She immediately connects with your 'baby',(easing my anxiety!).Coconut looks amazing! We will definitely be going back to Just Four Paws!

Staff is friendly, honest , kind, informative. Glad we found this place for our pets.read more

Our dogs loved this place - my husband and I walked through the place initially and the larger…read moredogs were on one side of the area and little ones on the other side( the crates faced each other but far away from each other). All of the dogs have a play area and we were told our dogs played all the time! both of our dogs stayed in the same kennel (crate) for rest time and at night. Bed and Biscuit Kennel took such wonderful care of our dogs. It was fun to see them on FB ! They'll both be back on our vacation soon !

The groomers at Pet Stop are the best! They're very good with my 15 year old who can be…read moredifficult-he's banned from Petco and PetSmart, so glad to have somewhere close by to take him! They're very also don't up charge!

I had high expectations upon arriving but was a bit disappointed. First of all, the exterior of…read morethe building reads "open 7 days a week", however it is actually closed on Sundays.The 2 staff members ignored us upon arrival, during our stay, and upon departing. To be fair, we have a pet bird, so my expectations may have been for having more bird stuff. I doubt that we'll be returning

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

If you are new to the area (Like I was) and looking for a great groomer....Wizard Of Paws is the…read moreplace! I bring my Shih Tzu here. She always looks amazing after...and she is well taken care of and in good hands while there. Shannon Sizmur & Fendi

I cannot express the overall amazing customer service I received here. I have a very nervous…read morepittie & a puppy and they took such great care of them! Extremely professional. Above & beyond customer service!