When I scheduled with Stacey, I asked her if she could groom a Bichon. She said yes. On appointment…read moreday, 4.5 hours after drop-off, I get a call from her saying she could not finish the groom because she had injured her hand. We rescheduled two weeks out to give her hand time to heal. The day before that rescheduled appointment, I get a call from Stacey saying she needed to cancel b/c she had no heat and busted water pipes. She would not reshedule and suggested I make an appointment with another groomer. A groomer that cannot do a breed cut after saying they can is not a groomer but an unprofessional hack!!! A professional would make it a priority to complete a grooming that they started.

Brit was great with our Shih-Tzu, Bailey!!! Just moved into the area and will return with our 2…read moreHimalayan putty cats. Thanx so much!!

We took our boy Moose the other day and was our first time giving him a "spa" day and it was…read morefantastic. He looked so handsome when we picked him up. So soft and smooth. His nails are the shortest and smoothest he's ever had. No more tic tic tic on our hardwood floors. He was extremely happy he got to have fun and interact with the other dogs while waiting for us to pick him up. Will definitely be going back. Thankful for the wonderful gals who took care of our boy.

We've been happy with Baylee's haircuts. She's been going to Groomer Gals since last summer and…read moreevery time she looks great. She has a lot of hair, it's not matted, but there's just a LOT of it. She's usually pretty easy but it takes a long time to do her grooming because there's so much hair. Glad to FINALLY have found someone who cuts her hair the right way! She gets her ears cleaned and nails trimmed. The place is clean, quiet and uncomplicated. No drama at the front desk. Just a lot of puppies greeting you upon arrival !

Everything, the owner are great. Zoey has been going to them for years. Highly recommendread more

We had a horrible experience with a local groomer so we've been reluctant finding a new groomer…read more After reading the reviews for Just Four Paws, I felt good about scheduling our Havapoo, Coconut. We just picked her up, and I am excited to say we are thrilled! Leeanna was WONDERFUL as a groomer. She immediately connects with your 'baby',(easing my anxiety!).Coconut looks amazing! We will definitely be going back to Just Four Paws!

Poor customer service experience. I've never been to this dog spa before and don't currently have a…read moredog--I was simply picking up my friend's dog. From the moment I walked in, I was ignored. No one acknowledged me or asked if I needed help, even though staff continued assisting people who walked in after me. One kind employee, who was in the middle of grooming a dog, tried to get someone to help me, but her efforts were ignored as well. I understand being busy, but basic acknowledgment and communication go a long way. Unfortunately, I did not feel welcomed or valued as a customer.

They kept my dog for 5 hours and still hadn't groomed him only bathed him. There is NO Reason to…read morekeep a dog locked up in a cage for that amount of time just to be groomed. When I complained the employees immediately got on the defensive and scolded me!!!!! What kind of customer service is that? Not a good one. They said they were behind with 70 dogs that day. Well they called us at 9:00am saying they had an opening and to bring my dog in. Obviously they didn't really have an opening when they are already behind with 70 dogs there that day. They never apologized to me or try to make things right just treated me like a dumb customer telling me I was wrong to be so angry. Never again!!!

I brought my dog for a nail trim while on vacation. Pause for Paws was very accommodating!…read more Fran is very knowledgeable and a complete professional. She acquainted herself with Maggie & made her feel at ease. I was able to be there with her which I like because most places whisk the dog away. Maggie is sensitive but had no problem with the nail trim at all. Fran even was able to buff the nails, Lol! The store is clean & tidy with many supplies you might need & had forgotten at home while vacationing on the Island. So friendly and experienced, I wish Fran was up by me in New Jersey.

Want to recommend a local Dog (and Cat) Groomer, Fran at Pause for Paws! We took our rescue there…read moreand she was great with a dog who only has been groomed once since we got him. He has some issues as he was a cruelty case; he's a runner (and I guess he did make a try for the window while she had him); he loves to escape his harness (which he did); he was nervous and scared and she handled him wonderfully. To the point that as we got ready to leave he went to her and stood up to have her pet him, or we think, as a Thank You! So tell your friends. On Church Street.

We had to take our Boston Terrier here while we were on vacation. Our Callie was having a severe…read moreallergic reaction to the grass. Her eyes were puffy and bleeding from her scratching them, her legs and stomachs were extremely red and itchy. My wife called and was giving an immediate appointment. When we went in the staff were very friendly and caring. The veterinarian came in the room and was very friendly and knew right away that our Callie was suffering from the reaction. He gave her an injection that she had on the past and a cream for her eyes.. so happy and grateful for this office to take care of our Callie. Anytime we need a vet while visiting In Laws there is no doubt we would take our pets here.. thank you all for your great service and caring attitude..

I was very disappointed with this establishment. This was the first visit to have my Great Dane…read morebathed, ears cleaned, and anal glands expressed. I had already filled out their online new patient form and in the comments I stated that Dugan weighed 140 pound. When calling to make the appointment, I again stated that Dugan weighs 140 pounds. So today I take Dugan for his appointment, the girl looked at him and then tells me that they didn't know how big he was, their tub isn't big enough so I must take him elsewhere for bathing. Right. Then they took him back for ear cleaning and anal gland care. Meanwhile the receptionist had me pay for the services. Out comes the tech to tell me they could only do one gland and just barely got his ears cleaned, that next time he would have to be sedated. Me coming back to calm and control him on this first visit is against their policy, evidently, because she wouldn't even consider that. There was no offer to credit me for an incomplete visit. Although the staff were very pleasant, I am not comfortable dealing with this kind of incompetence. They didn't LISTEN when I told them about him. What if I had told them something important and they didn't pay attention? Therefore it seems I will be looking for a different veterinary.

Rachel was great. Very responsive regarding initial contact. She was able to fit in my dog next day…read morefor a long over due nail trim. My dog has high anxiety but did great with Rachel. Will definitely use her services again. Looking forward to setting up something regular.

Heather is a competent & compassionate groomer who communicates well and honors her commitments.read more