This Animal Hospital deserves HIGHEST POSSIBLE RATING! From Vet Techs to Doctors, they are loving…read moreto animals and caring for their concerned owners! My fur baby liked the vets here - and everyone! They treated her like she was their own fur baby! When it became necessary to "let my Layla go", they could not have been more caring! Since my baby was not able to walk - or even stand on her own, they met me at car with a stretcher and carried her as if they were carrying a human baby! They were loving, caring and provided me (and family members with me!) with sympathy - and even had tears in their own eyes. I cannot recommend this Vet Hospital high enough! IF I decided to adopt another fur baby, Pets on the Shore will be my Go To Vet for sure!

Pets on the Shore has the best Doctors and Staff of any animal hospital I have ever seen. They go…read moreabove and beyond to help you and your pets get the love and care they deserve. We have been out of town with our pets and I have called them for emergency meds or advice while away and they always are there to help. I can't recommend them enough. They are the BEST!

We are so grateful for the care and compassion we received from Dr. Melanie during one of the most…read moredifficult experiences we have ever had to face. Saying goodbye to our beloved Golden Retriever was heartbreaking, but she made an incredibly painful moment a little easier for us. The thoughtful touches, from the treats to the comfortable bed and pillow for him to leave with, were incredibly meaningful to us. Knowing he was comfortable and surrounded by love during his final moments made such a difference. What meant the most to us was that Dr. Melanie took the time to be with us and never made us feel rushed. She gave us the time we needed to be with him, say goodbye, and simply have those final moments together. That time and compassion meant everything to us. Our only regret is that we didn't find Dr. Melanie sooner. We wish we had known about her palliative and hospice care services earlier so we could have had her support in keeping him comfortable during his final weeks. We are incredibly grateful for the kindness, compassion, and care Dr. Melanie showed our family. We highly recommend her to anyone looking for compassionate end-of-life care for their pet.

Excellent care of my 16 year old dog, Jed, who was in hospice. When the vet arrived she was calm,…read morekind, professional, and passionate about the services she offers (Euthanasia). She brought out a bag of goodies and he ate several chocolates and goodies that are big no-no's under different circumstance. He was such a good boy and had the absolutely most beautiful passing my husband and I have ever witnessed. Then as if she hadn't already exceeded our expectations she took him to her vehicle that was decorated with blankets and flowers to transport him to crematorium. Incredible! Thank you!! And a shoutout to Kai (hope I spelled that right) in the front office. So kind and helpful!. Making this very difficult process so much easier And heartfelt.

Used to love this place until a vet missed a serious infection that left my cat with her guts…read morehanging out. They refused to pay for the surgery to fix their mistakes and I was left with multiple bills from Pets ER. When I wrote to terminate my service they sent me a formal letter stating how because I don't trust their services any longer they have ceased to help me and gave a copy of my cats records. They really became quite disgusting. There was no need for a formal letter when I sent a formal email stating what they said about terminating services for me. One of the ugliest conduct with no empathy towards me, the one who was left with a loving pet and their guts hanging out. I'll never forget their utter lack of empathy as long as I live. I even previously included the copy of my email with the date and their F you letter a few days later. It's obvious they were covering their own skin and did not care about my pet. Otherwise, they would have paid to correct the issue.

I've been taking my dog here since he was a puppy and they have given him excellent care. They are…read morealways genuinely happy to see him and that means a lot to me! They've taken care of all of his basic needs and also seen him through a couple of stressful overnight stays. Their pricing is more than fair.

We have been taking Vinny to this vet since I came to Salisbury. Ever since (just about two years…read moreago), we have had good experiences at Winter Place! Never a bad one. Vinny has been brought in for issues all across the scale: a flea problem, ACL issues, anal gland problems, and regular vaccine schedules. Every time, the staff are all on the same page to try to get Vinny to his healthy state. The front desk staff always knock it out of the park-they answer phone calls very quickly, as well as emails. Attentive to emails and send info over to Vinny's home vet on the same day typically. Vet techs are so sweet! They always dote over Vinny and truly care about him. Vets are so thorough. They answer all of my questions (I usually have a lot..). I'm very glad we decided to give Winter Place a call back in fall 2021. They're great!

I had a Vet for a long time and he retired. I got a new pup and brought him to Winter Place. So…read moreglad I did. Front to back, friendly, warm, professional staff. Clubber wasn't anxious and was good with exam. I was clenched for the bill, and was pleasantly surprised how reasonable the price was. I'm very happy I found someone to take care of my joy!

We had to take our Boston Terrier here while we were on vacation. Our Callie was having a severe…read moreallergic reaction to the grass. Her eyes were puffy and bleeding from her scratching them, her legs and stomachs were extremely red and itchy. My wife called and was giving an immediate appointment. When we went in the staff were very friendly and caring. The veterinarian came in the room and was very friendly and knew right away that our Callie was suffering from the reaction. He gave her an injection that she had on the past and a cream for her eyes.. so happy and grateful for this office to take care of our Callie. Anytime we need a vet while visiting In Laws there is no doubt we would take our pets here.. thank you all for your great service and caring attitude..

I was very disappointed with this establishment. This was the first visit to have my Great Dane…read morebathed, ears cleaned, and anal glands expressed. I had already filled out their online new patient form and in the comments I stated that Dugan weighed 140 pound. When calling to make the appointment, I again stated that Dugan weighs 140 pounds. So today I take Dugan for his appointment, the girl looked at him and then tells me that they didn't know how big he was, their tub isn't big enough so I must take him elsewhere for bathing. Right. Then they took him back for ear cleaning and anal gland care. Meanwhile the receptionist had me pay for the services. Out comes the tech to tell me they could only do one gland and just barely got his ears cleaned, that next time he would have to be sedated. Me coming back to calm and control him on this first visit is against their policy, evidently, because she wouldn't even consider that. There was no offer to credit me for an incomplete visit. Although the staff were very pleasant, I am not comfortable dealing with this kind of incompetence. They didn't LISTEN when I told them about him. What if I had told them something important and they didn't pay attention? Therefore it seems I will be looking for a different veterinary.

For anyone who truly cares about their animal. Dr. Wygal is excellent and thinks of what is best…read morefor your pet.

I cannot thank the team enough for how wonderfully they handled our emergency. My dog developed a…read moresudden UTI out of nowhere--she was completely fine earlier in the day, but quickly became deeply uncomfortable, whining and trying to go every five minutes. When I called, the staff was prompt and scheduled us for later in the day. However, as her distress grew, I called back to see if there was any chance of coming in sooner. The team was so understanding and called me back quickly with an earlier opening. From the moment we arrived, the care was exceptional. They practically met us at the door and took her back immediately--no waiting room stress for a dog in pain. Every single staff member was incredibly friendly, reassuring, and compassionate, which meant the world to me when I was so upset seeing my dog in distress. Dr. Bell was simply fabulous. She thoroughly assessed her condition, performed the necessary tests on the spot, and put together a clear treatment plan with the right medications to get her relief right away. If you are looking for a veterinary team that genuinely cares about both their animal patients and worried pet parents, this is the place. I am so grateful for Dr. Bell and the entire team for their kindness, quick action, and outstanding medical care!

Quick appointment scheduling on their app. Very friendly and easy going. Very professional.read more

They are so sweet. They listen to concerns and treat pets as if they were their own. Would…read moredefinitely recommend!

Initially good. Described to the vet that out 16 year old beagle was having what I would call…read moreseizures. He would be up in the middle of the night, bump into things as if he lost his sight . Eventually things would seem to go back to normal. The vet said she had no idea what the issues were . He was prescribed some medications. I won't into the final outcome.